Nayeem Riddhi

Hello,

Please have some patience, there is a queue of updating task available. we are trying as soon as possible.

Thanks.

Hi,

It is needed some adjustment with the settings, we are sorry for that. You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss there.

Thanks.

Hello @lopes,

Please have patience, we will update it soon.

Thanks.

Glad to hear this, your problem has been solved.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

Have you checked to activate and deactivate the other plugin? Please check and let me know.

Thanks.

Hello,

1. For the time being, The file is still uploading in case, you don’t see the progress bar.

2. It’s a bug of frontend, we have found this issue. we will update it soon.

Thanks.

Hello,

The problem has been solved. It was making conflicting with EduPlugin. I have disabled it, now modal popup is working. Please check, and let me know.

Thanks.

Hello,

There is a long queue of topics, solving one by one. Please have patience. I will try to look at your topic today.

Thanks.

For your archive page, it has to be added manually some code like,

$args = array( 'post_type' ► 'wpdmpro','orderby'► 'title', 'order' ► 'ASC','posts_per_page' ► -1 ); $the_query = new WP_Query( $args );
and just have to loop through with $the_query
Thus you will get your desired filtering.

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

Hi,

This is happening because previously you have used past featured function select from server, now it has been developed with the new feature. please check this package https://knapheide.flywheelsites.com/download/wpdm-test, it has been uploaded via new Select From Server. It is working fine there. we have noted that issue. In the next update, we will try to adjust that. In the meanwhile, you can use the new feature upload option.

Thanks.

Hi,

It can also be for conflicting with plugin script, please check your browser console error. and let me know.

Thanks.

Hi,

It was conflicting with Enfold mediaelement js, I have found it functions.php line number 420. however, I was also searching for the option. It is in Enfold theme option Performance > Self hosted videos and audio features (WP-Mediaelement scripts), i have changed it. Now Select File button is working. Please check now and let me know.

//load mediaelement js
`$opt_mediaelement = isset( $options[‘disable_mediaelement’] ) ? $options[‘disable_mediaelement’] : ”;

$condition = true;
if( ‘force_mediaelement’ != $opt_mediaelement )
{
$condition = ( $opt_mediaelement != “disable_mediaelement” ) && av_video_assets_required();
}`

Thanks.

• This reply was modified 6 years ago by Nayeem Riddhi.

Hello,

Are you facing problem with frontend or backend? In the backend section, the select files option working fine. Please let me know if the problem has been solved.

Thanks.

Hi,

If you have Pro version you can edit the template from Templates settings. You just have to clone that and use it in your package. As you mention two different URL for web and mobile, you can see this documentation for that, https://codex.wordpress.org/Function_Reference/wp_is_mobile and https://developer.wordpress.org/reference/functions/wp_redirect/
You can follow this documentation for creating a new template or editing template, https://www.wpdownloadmanager.com/doc/template-files/ As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template.

Thanks.

Hi,

Has the problem been solved? I can’t able to log in, it is just spinning.

Thanks.

Hi,

Your site has been adjusted. I have added 'orderby' ► 'date','order' ► 'ASC', for your problem which was messed up. Now the packages are ordered by publish date. Please check and let me know if it works for you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

Can you please check your mailing list in Mailchimp with email nayeem_riddhi_check@gmail.com is there or not. Please let me know if it works for you.

Thanks.

Hello,

Have you checked this plugin doc https://www.wpdownloadmanager.com/download/wordpress-amazon-s3-storage-plugin/, here describes everything about Amazon S3 Plugin.

Thanks.

Hi,

If you want custom functionality you can check this package https://www.wpdownloadmanager.com/download/custom-upgrade-service/ and also can discuss here customize@wpdownloadmanager.com.

Thanks.

Glad to hear that, your problem has been solved.

Thanks.

Hello,

I have understood your situation, it is generally not possible with the default feature. it can be achieved through some customization, please contact customize@wpdownloadmanager.com. Hoping there you will find the solution.

Thanks.

Hi,

It will work with any theme and also with our featured theme.

Thanks.

Glad to hear that your problem has been solved.

Thanks.