Nayeem Riddhi

Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

For future updates, To update the plugin from plugins page login to your WPDM account from yourDownloads > Settings > Updates tab.
Thanks.

Hello,

Your problem is very critical. I am trying approximately 3 hours to solve your problem. and the good news is that I have figured out that the problem is creating the theme function.php included any scripts. so i was trying to which script making the conflicting with it, but suddenly one thing missed, I was comment out a line in functions.php and refreshing the page. But I couldn’t revert it anyhow. now the site is showing

Error thrown Call to undefined function kalium()

Can you give me FTP access that I can figure out which file or script conflicting in the theme?

Thanks.

I think the WordPress media library section has not an option like Bulk Apply for editing files.

Yes, I have received the private message and can login into the site too. I will check your issue soon.

Hello,

Are you using this add on https://www.wpdownloadmanager.com/download/download-limit/ for restricting your download limit? please let me know.

Thanks.

Hi,

Sorry for a little late reply. Yes, it can be modified via link-template. it will modify the frontend look of the upsells packages.

Thanks.

Oh, I have missed it. today I will try to update about this.

Thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Glad to hear that problem has been solved 🙂

Hello,

Please try activating and deactivating other plugins, if there any conflict and please let me know.

thanks.

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

Thanks.

Hello,

What type of extra fields you want to configure, please let me know. I will try to help you.

Thanks.

Hello,

What changes you are facing? please let me know. and if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

you are welcome 🙂

Please, have patience, I will try to update you

Yes, if you are talking about WPDM, it is the right place. you can cancel the subscription using this shortcode in your page or post, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/, you will find such an option like the image link attached.

View post on imgur.com

Thanks.

Oh, ok, I will try to solve it tomorrow.

Thanks.

Hello,

Sorry, we have missed it. The shortcode you are telling it is related to this add on and here also available demos. please check, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/.

Thanks.

It means here conflicting scripts, the theme may have those scripts/styles enqueued already. ok, I think your problem has been solved.

Thanks.

Hello,

I have seen that you are using Version 5.0.5. please try now update to the latest.

Thanks.

Ok,

Please try to follow these steps,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

and let me know if the problem still remains

Thanks.

Hello,

Are you talking about the featured image? And I can’t able to browse several options like view package, select page/link-template, icons, etc.
Please let me know.

Thanks.

Hello,

Please try enabling and disabling the

Style & Script

from the Settings > User Interface. i hope it will help you.

Thanks.

Hi,

I have adjusted your package. It is now working. however, I have also adjusted Sanitize file name settings.

Please let me if you need future assistance.

Thanks.