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Nayeem Riddhi

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Oct 5, 2024 at 10:58 am in reply to: No text on “Download” button #200062

Nayeem Riddhi
Moderator

Glad to hear your major issue has been resolved. However, please let me know if you have still any issues. Please kindly check.

Thank you and kind regards

Oct 5, 2024 at 9:22 am in reply to: No text on “Download” button #200057

Nayeem Riddhi
Moderator

Hello,

I have checked that, your packages link label are empty as I image attached,

screenshot-36

Please kindly check and let me know.

Thank you and kind regards

Oct 5, 2024 at 9:17 am in reply to: Downoad Reset time #200056

Nayeem Riddhi
Moderator

You can do it. Please kindly let me know, if you have more queries.

Thank you and kind regards

Oct 5, 2024 at 6:34 am in reply to: Downoad Reset time #200052

Nayeem Riddhi
Moderator

Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority. Please kindly check and let me know if you have any queries.

Thank you and kind regards

Oct 5, 2024 at 4:37 am in reply to: Settings-Share on Facebook to Download #200049

Nayeem Riddhi
Moderator

I have back information from our team developer that, an update will be available tomorrow for your issue with the add-on. Please kindly check and thanks for your appreciation.

Thank you and kind regards

Oct 5, 2024 at 4:19 am in reply to: Downoad Reset time #200047

Nayeem Riddhi
Moderator

I have reached download limit now. It will be reset 7 Oct. as I image attached,

screenshot-35

Please wait for that, until it reaches the day. Please kindly check and let me know.

Thank you and kind regards

Oct 5, 2024 at 3:34 am in reply to: Downoad Reset time #200045

Nayeem Riddhi
Moderator

Can you please provide me 1 day membership role credential for one account? Thus I can check the issue further. Please kindly check.

Thank you and kind regards

Oct 5, 2024 at 3:31 am in reply to: No text on “Download” button #200044

Nayeem Riddhi
Moderator

Hello Laura Miner,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 4, 2024 at 3:37 pm in reply to: download count is working but View count is not working #200041

Nayeem Riddhi
Moderator

Hello kiddo worksheets,

Hope you are well. Thanks for writing to us. [view_count] template tag will show total view count of a single package view. Please kindly check. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Oct 4, 2024 at 3:30 pm in reply to: Terms and Conditions Box does not appear in Single File Download #200040

Nayeem Riddhi
Moderator

Your credentials are not working. However, I have checked here that, https://ca-real-estate.de/dr/epsahb/, after accepting terms and conditions download is working properly as expected here. Please kindly check.

Thank you and kind regards

Oct 4, 2024 at 3:23 pm in reply to: WPDM – Lock option “Must Agree with Terms” not working anymore with Shortcode #200039

Nayeem Riddhi
Moderator

Hello,

Can you please kindly elaborate? Please kindly check my previous reply.

Thank you again and regards

Oct 4, 2024 at 3:21 pm in reply to: Pre-Register Users possible? #200038

Nayeem Riddhi
Moderator

If you want to give access certain role to a specific page, you can keep it login restricted. User will have login credentials, thus they can access those files. Please kindly check and let me know.

Thank you and kind regards

Oct 4, 2024 at 2:38 pm in reply to: Downoad Reset time #200035

Nayeem Riddhi
Moderator

I have checked here, https://mobifirmware.com/wp-admin/edit.php?post_type=wpdmpro&page=settings, no role has been assigned for 1 day limit. Can you please kindly check and elaborate on it? Please kindly check and let me know.

Thank you and kind regards

Oct 4, 2024 at 2:25 am in reply to: wpdm_category shortcode displays CSS & PHP array dump #200013

Nayeem Riddhi
Moderator

I think it may have a conflict between your plugins or theme too. can you please enable/disable other plugins for checking, you may also switch theme to another for checking. Please kindly check and let me know.

Thank you and kind regards

Oct 4, 2024 at 2:22 am in reply to: Downoad Reset time #200012

Nayeem Riddhi
Moderator

Hello Ishan Bhandari,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Oct 4, 2024 at 2:20 am in reply to: Pre-Register Users possible? #200011

Nayeem Riddhi
Moderator

Hello Carina,

Hope you are well. Can you please elaborate more on your issue? Do you want to restrict downloads with the Allow Access option with a certain role? And do you want to register the user manually by admin from the WP-Admin > Users > Add New section? Please kindly check and let me know.

Thank you and regards

Oct 4, 2024 at 2:16 am in reply to: Terms and Conditions Box does not appear in Single File Download #200010

Nayeem Riddhi
Moderator

Hello Carina,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 3, 2024 at 5:16 pm in reply to: PCLZIP_ERR_BAD_FORMAT (-10) on update #200000

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Oct 3, 2024 at 5:05 pm in reply to: PCLZIP_ERR_BAD_FORMAT (-10) on update #199998

Nayeem Riddhi
Moderator

Hello Chris,

Hope you are well. Thanks for writing to us.

For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.

For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,

For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will may not work properly for some server settings. please check and let me know, if you have any queries.

Thank you and regards

Oct 3, 2024 at 5:03 pm in reply to: wpdm_category shortcode displays CSS & PHP array dump #199997

Nayeem Riddhi
Moderator

You can try putting shortcode in the text editor. Thus, I hope it may resolve your issue. Please try and let me know.

Thank you and kind regards

Oct 3, 2024 at 4:27 pm in reply to: wpdm_category shortcode displays CSS & PHP array dump #199994

Nayeem Riddhi
Moderator

For elementor, you can use our this addon, https://www.wpdownloadmanager.com/download/download-manager-addons-for-elementor/. Please kindly check and let me know.

Thank you and kind regards

Oct 3, 2024 at 1:14 pm in reply to: Can’t access Download Manager after update #199989

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Oct 3, 2024 at 9:41 am in reply to: Slowing the site load #199968

Nayeem Riddhi
Moderator

Have you turned on your debugging mode on your site? Please kindly share the related URL for checking the issue.

Thank you and kind regards

Oct 3, 2024 at 3:09 am in reply to: wpdm_category shortcode displays CSS & PHP array dump #199950

Nayeem Riddhi
Moderator

How you have format the wpdm_category shortcode here, https://members.afirm-group.com/afirm-committees/compliance-strategy-subcommittee/, the shortcode is working as expected here, https://members.afirm-group.com/wpdm-test/. Please kindly check and let me know.

Thank you and kind regards

Oct 3, 2024 at 2:11 am in reply to: Empty Popup #199948

Nayeem Riddhi
Moderator

Hello cbryant,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Viewing 25 posts - 1,901 through 1,925 (of 19,409 total)
1 2 3 … 76 77 78 … 775 776 777