Nayeem Riddhi

Hi,

Yes, it is possible. you just have to simply add the role from Downloads > Settings > Frontend Access and like the image, I have attached

Thanks.

Have you changed any code or installed any new plugin?

Hi,

please contact support@wpdownloadmanager.com for the further discussion of updating your plugin.

Thanks.

When you are using a plugin like live forms, gravity form, contact form. please place a field like an email address, then when the user puts the email, the download link will be served to the user given email. Thus, he/she will be able to download.

Thanks.

Hi,

If you found any issue before purchasing, you should see the demo. and for any default customization, you can knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade. because the icon which you are talking about to change is the default behavior of the shortcode. for any customization, you can knock the provided link. and conflicting with your other plugin have to check the corresponded plugin which is making the conflict.

Thanks.

Please simply resize the popup, the error will not be shown anymore.

Thanks.

Hello Everyone,

Paypal payment processing should work for yours. I will update about this very soon.

Thanks.

Hi,

For #1 it should work, if you are using Pro WPDM, you have also access for creating page templates/ link templates and there also the preview button.
and For #2 and #3 subcategories and Allow Access also should work. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please follow these steps if it helps for you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

also, you can try logout and again login to your site. Please let me know if it helps you

Thanks.

Hello,

Please follow these steps if it helps for you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

also, you can try logout and again login to your site. Please let me know if it helps you

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking and also related pages.

Thanks.

Hi,

Have you checked your PHP version? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Icons generally work in link-templates via shortcode. For any customization and custom improvement of code, you can contact via this https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade link.

Thanks.

Hi,

Are you using Block editor default Columns block or other customs blocks? Columns block working fine from my side. Please let me know.

Thanks.

Have to look into the WooCommerce Subscriptions plugin code that which is making the conflicting

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

It can be happened conflicting with your existing plugins or your active theme scripts or PHP version compatibility or sometimes happened with a server issue. please let us know if you face any issue in the future.

thanks.

So, when you are using shortcode in a page/post, you can restrict them by membership role, please check this add on https://www.wpdownloadmanager.com/download/wp-pro-membership/.

Thanks.

Hi,

Your problem has been solved. It was conflicting with Webd Woocommerce Advanced Reporting & Statistics PRO plugin. I have deactivated the plugin. Now WPDM plugin is working fine.

Thanks.

Hi,

You can use the shortcodes for showing WPDM packages on your page. Please elaborate on your query.

Thanks.

Hi,

Can you adjust it with making jstable=0? and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Have you changed your page layout? I can’t able to find those div-classes. https://www.tp-sys.com/download/test-download/

Hi,

I was checking where the conflict is making with templates. while checking I have switched the theme to the default for checking if there any theme scripts were conflicting. now your theme was depending on some plugins. so there was needed to deactivate them first. now your site showing frontend error. It needs to be done through FTP. can you provide your temporary FTP credentials for checking the issue?

Thanks.

Ok, glad to hear that 🙂

Hi,

If you set the master setting for open in browser. it will do work for all global default links. however, you can change the link behaviour through editing templates.

Thanks.