Nayeem Riddhi

Hello brother,

I am one of staff of them. please discuss furthermore in support@wpdownloadmanager.com with your payment related issue. please open a ticket here any settings related issue or adjustments with your add ons. I will try to look over those.

Thanks.

Hi,

You may be missing something, please check your purchase dashboard again, please see the attached image, it is available there,

Thanks.

Hi,

It is kind of different from an Email lock. There have been additional settings. Today I will try to update you.

Thanks.

Oh sorry, I have missed it. I am going to check it today.

Thanks.

Hi,

Hiding several sections with CSS will work if you put your CSS in theme/child theme CSS file. It is also an easy process. and if you have customized any add on part, never forget to keep it back up, because of the updates of the add on.

Thanks.

Hello,

I have missed your topic. today I am going to check it.

Thanks.

Hi,

Is it related to the WPDM or you are facing trouble with the WordPress dashboard?

Thanks.

Oh really sorry, I have missed your topic. It may be a CSS or Jquery issue. Because, when you click the additional preview images “plus” image it takes you to the top of the page. Please try adjusting from Downloads > Settings > User Interface enabling/disabling styles/scripts. It may help you. Please let me know.

Thanks.

Hi,

For any customization support please place your query here,

User Dashboard

I hope you will get your services.

Thanks.

Hi,

For canceling autorenewal please email support@wpdownloadmanager.com. If you want to cancel your subscription, please mail your order ID to or send an order note from your order details page.

Thanks.

Hi,

For customizing reg form field orders, you need to edit the template file /tpls/wpdm-reg-form.php. However, we are soon, coming with an update for ACF add-on with a detailed reg form customization option.

Thanks.

Hi,

Which version you are using of WPDM? please let me know.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking and also the related sections

Thanks.

Hi,

WPDM Packages by Category widget working fine from my side, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Probably Payu they have changed the link, please contact PayU support for signup URL. We will soon try to update or adjust it to the next version.

Thanks.

Hi,

[pdf_gallery] basically for multiple pdf files, you can better use [doc_preview]. Please check it from your triggered bootstrap model, if it helps for you.

Thanks.

Hi,

It may be mistakenly included in All add ons pack or maybe not excluded from this pack because it is also a package/pack. For any payment related query, please contact here, support@wpdownloadmanager.com.

Thanks.

Please check, if there any console error. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Ok, for better looking it has to be looked into the bootstrap.css. Please let me know.

Thanks.

Hi,

Put your file URL in the files column. It should work.

Thanks.

Okay, brother just checking your issue. for that, I have to install a VPN first.

Thanks.

Hi,

I think you are attaching the file from the Select From Media Library.

When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector.

I hope you have understood.

Thanks.

Hi,

You can see the action and filter references here for this purpose, https://www.wpdownloadmanager.com/doc/action-reference/. I think it may help you.

Thanks.

Hi,

I have seen some errors in your browser console. Please try adjusting from Downloads > Settings > User Interface enabling/disabling style/scripts. I think it may help you, if not, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You can check the template tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/, if you search here by fav you will find [fav_button], [fav_button_sm], [fav_button_ico]. you can use them in your custom template files.

Thanks.