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Nayeem Riddhi

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Viewing 25 posts - 19,076 through 19,100 (of 19,878 total)
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Feb 26, 2020 at 3:44 pm in reply to: Icons are missing from downloads page #120950

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 26, 2020 at 3:43 pm in reply to: Link Template Styling Stops Working After Update to 5.0.7 #120949

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 26, 2020 at 3:37 pm in reply to: Auto-Renew Option #120948

Nayeem Riddhi
Moderator

Hello,

I have sent your Order ID to the related staff. If it is not deactivated then, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Feb 26, 2020 at 3:24 pm in reply to: Install crashes site #120947

Nayeem Riddhi
Moderator

Hello,

How can I login with port 22, is it your FTP credentials?

Feb 26, 2020 at 3:20 pm in reply to: Wrong font on download page #120946

Nayeem Riddhi
Moderator

So, which page you mentioning that font is not correct, link page template or page template.

Thanks.

Feb 26, 2020 at 1:37 pm in reply to: “WPDM – ZOHO CRM Leads” needs updating #120945

Nayeem Riddhi
Moderator

Hello,

I have told about this to the related staff. Please have patience. I will update you about this.

Thanks.

Feb 26, 2020 at 1:29 pm in reply to: Package page in backend is not of proper layout #120942

Nayeem Riddhi
Moderator

Hi,

You can adjust the option from the Screen Option, I have attached an image for this.

image

Thanks.

Feb 26, 2020 at 1:17 pm in reply to: Package Settings Metabox is changed #120938

Nayeem Riddhi
Moderator

Hi,

Have you tried installing Live Form, Contact Form or Gravity form plugin in your WP site? Please let me know.

Thanks.

Feb 26, 2020 at 6:09 am in reply to: Widgets #120900

Nayeem Riddhi
Moderator

Hi,

For a direct download link, you can use this [wpdm_direct_link] this shortcode or just follow this doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/

Otherwise, you can just copy the link as the attached image,

img

Thanks.

Feb 26, 2020 at 5:30 am in reply to: Membership Plans Settings #120898

Nayeem Riddhi
Moderator

Hi,

Yes, it is possible. We have noted it for implementation. However, for now, you can give users for choosing cancel subscription,

Thanks.

Feb 26, 2020 at 5:20 am in reply to: Invalid download link on Password Protected Files #120897

Nayeem Riddhi
Moderator

Where you have found that? so, now, has the problem been solved? please let me know.

Thanks.

Feb 25, 2020 at 6:28 pm in reply to: Install crashes site #120884

Nayeem Riddhi
Moderator

Is it crushes when the plugin is enabled? Please let me know.

Thanks.

Feb 25, 2020 at 6:25 pm in reply to: Invalid Argument #120883

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 25, 2020 at 6:19 pm in reply to: Featured image always displayed as 404 image #120882

Nayeem Riddhi
Moderator

I have replied to your topic which you have mentioned before.

Thanks.

Feb 25, 2020 at 6:18 pm in reply to: Incorrect method used to determine path to package image #120881

Nayeem Riddhi
Moderator

Hello,

The issue related to your topic is the thumbnail image which is working fine from my side and also the other user’s side. If the problem is creating with your site if possible, Please, give your temporary wp-admin login details in private reply for checking we will check the issue.

Thanks.

Feb 25, 2020 at 6:00 pm in reply to: Invalid download link on Password Protected Files #120878

Nayeem Riddhi
Moderator
This reply has been marked as private.
Feb 25, 2020 at 5:22 pm in reply to: Install crashes site #120876

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

Thanks.

Feb 25, 2020 at 5:06 pm in reply to: Plugin problem #120873

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

After that let me know if it is working.

Thanks.

Feb 25, 2020 at 4:57 pm in reply to: Download Manager Replaced MY Download Page? #120871

Nayeem Riddhi
Moderator

Hi,

Which shortcodes are you using on your page? please let me know. if possible Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 25, 2020 at 3:46 pm in reply to: Invalid download link on Password Protected Files #120864

Nayeem Riddhi
Moderator

Hello,

Wait, I will try to check it today.

Thanks.

Feb 25, 2020 at 3:44 pm in reply to: I don´t delete my files #120862

Nayeem Riddhi
Moderator

Oh, see my previous reply

Feb 25, 2020 at 3:36 pm in reply to: I don´t delete my files #120857

Nayeem Riddhi
Moderator

Hello,

Please check now. It is working now. I have disabled Bootstrap CSS from Settings > User Interface.

Thanks.

Feb 25, 2020 at 1:43 pm in reply to: The editor has encountered an unexpected error. #120850

Nayeem Riddhi
Moderator

Glad to hear that 🙂

Feb 25, 2020 at 1:42 pm in reply to: Amazon S3 Storage Plugin does not work as expected #120849

Nayeem Riddhi
Moderator

Hello,

Attached files are working now and for the news of Zip file or your saying package download only works individual downloads for remote links like amazon s3 or others. For further implementation of the amazon s3 zip when we will update it, we will let you know.

Thanks.

Feb 25, 2020 at 1:26 pm in reply to: Frontend Uploader problem! #120847

Nayeem Riddhi
Moderator

Hello,

I have said that if possible give your temporary wp-admin login details in private reply for checking. we will try to look into the issue.

Thanks.

Viewing 25 posts - 19,076 through 19,100 (of 19,878 total)
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