Nayeem Riddhi

Hi,

The pdf watermark showing now in the correct position. http://bbv.32d.myftpupload.com/download/3-23-2020-2/ ,

which position do you want to set it?

Thanks.

Hi,

I have checked your both social lock. they are both giving server error. There might be blocking the services from the server. please contact your server administrator.

Thanks.

Oh sorry, I have really missed it. Can you activate the login credentials again?

Thanks.

Hi,

Please check now, it is working from mine Linkedin auth settings, I have given my Linkedin credentials

https://www.chaostracker.com/download/tracker/

please check, you might not give credentials or settings correctly

Thanks.

Hi,

I have checked the favourite button issue. The browser console giving a server error, probably blocking the services of the favorite button.

please contact your server administrator if there anything missing installed on your site.

Thanks.

Please never forget to review us with 5* here https://wordpress.org/support/plugin/download-manager/reviews/ if you like our services. will be very grateful.

Thanks.

Hi,

Sorry for missing the topic. it is working from my side, https://www.nutemplates.com/dl/gas-receipt-pdf/ and this too, https://www.nutemplates.com/dl/gas-receipt-word/. which page creating the issue. please let me know.

Thanks.

Hi,

Your problem has been solved. There are 74 plugins on your site. One of them called Smush plugin making conflict with additional preview images. I have disabled it. now it is working. please check.

Thanks.

Hi,

Soon it will be updated for the latest compatibility.

Thanks.

Hi,

I have confirmed from the developer that, It may be caused by setup issues or configuration. It has to be checked.

Thanks.

Hi,

Sorry for some late. what is your site URL?

Thanks.

Hi,

Please have patience, others many users are using this too. there may somehow conflict with others, but naturally, it is not. please update WPDM to the latest download-manager-5.0.8 . I hope it may help you. otherwise, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Developers are updating. please have patience. There is a lot of feature in a queue for updating.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Oh, I have thought it is with live forms, but contact form 7 generally not create the download link immediately. How do you have managed it? It sends the download link to the relative email.

Thanks.

Hi,

Your created user role has not enough access for checking the download section. please check.

Thanks.

Sorry for some late, but it is working with the USA IP too,

please check.

Thanks.

Hi,

For now, Shared with me tab will only show the files, however, our next update will the shared folders there too.

Thanks.

Yes, that is right. Wait for the update, I have informed it to the related developers.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Hello,

You are not using the WPDM pro version, that is a free version.

Thanks.

Hi,

It should work. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have checked the issue. It may be a compatibility issue with the browser. I have informed about it to the related developer. I hope in the next release it will be fixed.

Thanks.

Hi,

Payza payment settings under the premium packages option in the settings options tab. please check.

Thanks.