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Nayeem Riddhi

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Feb 29, 2020 at 3:46 pm in reply to: How to use Form Lock? #121139

Nayeem Riddhi
Moderator
This reply has been marked as private.
Feb 29, 2020 at 2:35 pm in reply to: Plugin not working properly #121137

Nayeem Riddhi
Moderator

Hi,

I have checked your site. The console giving these errors. Most probably server is blocking the WPDM CSS/JS. Please ask your server support to check the issue. The JS and CSS are not loading frontend and backend on both sides.

image

Please let me know.

Thanks.

Feb 29, 2020 at 2:17 pm in reply to: File not found or deleted from server #121136

Nayeem Riddhi
Moderator

Hello,

Have you set files in the correct path? Please, let me know. and if possible share the CSV file too.

Thanks.

Feb 29, 2020 at 10:42 am in reply to: How to use Form Lock? #121126

Nayeem Riddhi
Moderator

So, it should work

Please, give your temporary wp-admin login details in private reply for checking. I will see your issue soon.

Thanks.

Feb 29, 2020 at 10:09 am in reply to: How to use Form Lock? #121124

Nayeem Riddhi
Moderator

Hello,

Are you missing the option as I attached the image with this reply?

image

Please let me know.

Thanks.

Feb 29, 2020 at 9:58 am in reply to: Plugin not working properly #121123

Nayeem Riddhi
Moderator

Hi,

If your problem is urgent, please mention, we have a queue task of problem to solve. we try to solve the problem as soon as possible. please have patience.

Thanks.

Feb 29, 2020 at 12:04 am in reply to: Icons are missing from downloads page #121112

Nayeem Riddhi
Moderator

Okay, your setting others portion is frozen too. do you want active them too? please let me know. I will try to adjust them after 6-7 hours later after having a sleep.

Thanks.

Feb 28, 2020 at 11:58 pm in reply to: Icons are missing from downloads page #121111

Nayeem Riddhi
Moderator
This reply has been marked as private.
Feb 28, 2020 at 9:54 pm in reply to: Form Lock for Gravity Forms doesn’t work #121107

Nayeem Riddhi
Moderator

I have checked with your same Gravity form Plugin in our testing server. it is working fine here. And the same problem we have noticed before some users, the problem is your site is blocking some functionality here, the error is

The requested URL /checklist-for-industrial-cybersecurity/index.php was not found on this server.

Please check and let me know.

Feb 28, 2020 at 9:40 pm in reply to: Package Settings Metabox is changed #121105

Nayeem Riddhi
Moderator

So, you are missing the select form now? if then,

Please follow these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains.

Thanks.

Feb 28, 2020 at 9:26 pm in reply to: Form Lock for Gravity Forms doesn’t work #121104

Nayeem Riddhi
Moderator

I have said

I have to check other forms also, like contact form, live forms for confirming the error.

, if the error remains with other forms too, then the image which I have attached is the only issue, means a server error issue, you have to check error logs or have to contact server provider which functionality is missing there for the error. and you have to install the function for that. hope you have understood.

Thanks.

Feb 28, 2020 at 9:05 pm in reply to: Form Lock for Gravity Forms doesn’t work #121102

Nayeem Riddhi
Moderator

Hello,

I have installed other form plugins but not have enough access to creating forms. Please check.

Thanks.

Feb 28, 2020 at 8:47 pm in reply to: Bug with Rendering HTML Code in Download Limit Message #121100

Nayeem Riddhi
Moderator

I have tried from my side giving the administrator download limit: 3 for a month. it is working fine from my side. Are you using the updated version?

Feb 28, 2020 at 8:41 pm in reply to: Valid and Active License Key: Not Being Accepted #121099

Nayeem Riddhi
Moderator

Hi,
Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

For future updates, To update the plugin from plugins page login to your WPDM account from yourDownloads > Settings > Updates tab.
Thanks.

Feb 28, 2020 at 8:38 pm in reply to: “There has been a critical error on your website.” with form lock on #121098

Nayeem Riddhi
Moderator

Hello,

Your problem is very critical. I am trying approximately 3 hours to solve your problem. and the good news is that I have figured out that the problem is creating the theme function.php included any scripts. so i was trying to which script making the conflicting with it, but suddenly one thing missed, I was comment out a line in functions.php and refreshing the page. But I couldn’t revert it anyhow. now the site is showing

Error thrown Call to undefined function kalium()

Can you give me FTP access that I can figure out which file or script conflicting in the theme?

Thanks.

Feb 28, 2020 at 4:44 pm in reply to: Transition from WP Media Library to WP Download Manager Pro #121096

Nayeem Riddhi
Moderator

I think the WordPress media library section has not an option like Bulk Apply for editing files.

Feb 28, 2020 at 3:49 pm in reply to: Link Template Styling Stops Working After Update to 5.0.7 #121092

Nayeem Riddhi
Moderator

Yes, I have received the private message and can login into the site too. I will check your issue soon.

Feb 28, 2020 at 3:38 pm in reply to: Bug with Rendering HTML Code in Download Limit Message #121091

Nayeem Riddhi
Moderator

Hello,

Are you using this add on https://www.wpdownloadmanager.com/download/download-limit/ for restricting your download limit? please let me know.

Thanks.

Feb 28, 2020 at 2:32 pm in reply to: Page Template Modifications #121089

Nayeem Riddhi
Moderator

Hi,

Sorry for a little late reply. Yes, it can be modified via link-template. it will modify the frontend look of the upsells packages.

Thanks.

Feb 28, 2020 at 2:15 pm in reply to: Form Lock for Gravity Forms doesn’t work #121088

Nayeem Riddhi
Moderator

Oh, I have missed it. today I will try to update about this.

Thanks.

Feb 28, 2020 at 1:17 pm in reply to: WordPress Private Message : Fatal Error when activating #121083

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 28, 2020 at 1:04 pm in reply to: Forbiden access error when I save sattings #121081

Nayeem Riddhi
Moderator

Glad to hear that problem has been solved 🙂

Feb 28, 2020 at 1:02 pm in reply to: WordPress Private Message : Fatal Error when activating #121080

Nayeem Riddhi
Moderator

Hello,

Please try activating and deactivating other plugins, if there any conflict and please let me know.

thanks.

Feb 28, 2020 at 12:55 pm in reply to: Plugin not working properly #121079

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Feb 28, 2020 at 12:53 pm in reply to: Update problem and bugs in the backend #121078

Nayeem Riddhi
Moderator

Hello,

Please follow these steps to update the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled with the latest version.

Thanks.

Viewing 25 posts - 19,026 through 19,050 (of 19,877 total)
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