Nayeem Riddhi

Hi,

Not required to create a new ticket for this, I will check it soon your previous ticket here, https://www.wpdownloadmanager.com/support/topic/invalid-password-link/

Thanks.

Hi,

Are you trying for looking shortcodes using in the page, you can check it here and use them in post/page https://www.wpdownloadmanager.com/doc/short-codes/

Thanks.

Hi,

Please apologize to me for some late. It is basically you can see it is giving server error. you should contact with the server administrator for this issue.

Thanks.

Hi,

I have checked the issue. it was getting by default download limit:0. I have set it 20, now it’s working If you are using the add on please set the value with the related role for the download limit. otherwise, you can also deactivate it.

Thanks.

Hi,

Please create a general package with all requirements and press the button for the preview. I hope you will see the preview of any templates. and if not, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

It should work. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Are you talking about download-manager-files files from wp-content\uploads. if it is, you can also try deleting from Asset Manager. please let me know.

Thanks.

Hi,

For your table form design, it needs some doing CSS.

Can you please check this package, https://readymixqatar.com.qa/download/wpdm-test/

and as your requirements, you want the radio check button for multiple files, however, when form-lock is enabled select option for multiple files get disabled. And I am getting from your site this warning Please activate "Zlib" in your server for downloading. please activate it.

Please let me know further assistance.

Thanks.

Hello,

Has the problem been solved? Please let me know. BTW, you can follow the tpls file saving following the doc, https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

Hi,

You can edit registration form from tpls/wpdm-reg-form.php

Hi,

I have checked it from my side, please check is there any media file restriction.

Thanks.

You can check it by uploading it to the media library and then giving the URL path here. And also you can make icons in the default format, put it in the file-type-icons folder and then select them.

Thanks.

Hi,

Please check from Purchases > Order Details the option as I image attached and press here the option.

Thanks.

Hi,

I will back to you soon.

Thanks.

Hi,

I have found the issue and try to update about it soon.

Thanks.

Hello,

https://lucreds.com/login/ shortcode may not be activated. can you please activate it for 3-4 hours. I will check it.

THanks.

Hi,

Please have patience, just was checking one by one. I will try to check it today and update you.

Thanks.

Hi,

Which table are you referring? please mention the shortcode. and for template editing you can follow this doc, here is available all template tags, https://www.wpdownloadmanager.com/doc/templates/template-tags/.

Thanks.

Hi,

You can add an icon from the Package Settings > Icons tab as I image attached.

Thanks.

Hi,

If you have purchased a single domain WPDM pro, please remove your old site from linked sites in the license option, and a new one. and please try logout/login again from your site for activating the license.

Thanks.

Hi,

This page is not loading, https://texturehub.co.uk/downloads/vegetation-textures/. I think this a package page. Can you recreate your package again for checking?

Thanks.

Hi,

Have you checked this add-on page? https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/. please let me know. If you need further assistance, please replay here with some elaboration.

Thanks.

Hi,

Which version you are using? Please let me know.

Thanks.

Yes, please update it. earlier when I have fixed it. it might be solved. ok, I will try to again check it.

Thanks.

Hi,

Can you give a screenshot of your console error?

Thanks.