Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 19,026 through 19,050 (of 20,004 total)
in reply to: No download button in orders #121553

Nayeem Riddhi
Moderator

Have you disabled the auto-renew option? you have to give a fixed amount in a year for the auto-renew option.

in reply to: No download button in orders #121551

Nayeem Riddhi
Moderator

Hello,

Are you missing the order details tab in https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases page? please let me know.

Thanks.

in reply to: Change text button into image button #121550

Nayeem Riddhi
Moderator

Hi,

Sorry for a little bit late, I will adjust the background and hover color, but your download image is missing there. Please check and let me know.

Thanks.

in reply to: Advanced Custom Fields Documentation #121548

Nayeem Riddhi
Moderator

Hello,

Are you missing the admin interface for creating custom fields? if you are not able to create fields, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

in reply to: Questions #121547

Nayeem Riddhi
Moderator

Hi,

You are using https://nexpro.ru/download/dragon-raja-v1-0-48?wpdmdl=109370&refresh=5e5bb988903941583069576 this link for downloading the file from other sites. you can also use this link as I attached image for other sites also

image

However, in other sites shortcode will not work

Thanks.


Nayeem Riddhi
Moderator
This reply has been marked as private.

Nayeem Riddhi
Moderator

Yes, I have discussed the issue. It needs some customization for this issue. soon we will update it to you.

Thanks.

in reply to: Search and results in two languages #121543

Nayeem Riddhi
Moderator

So, you want to index the WPDM plugin in two different languages. Please let me know.

Thanks.

in reply to: Package Settings Metabox is changed #121542

Nayeem Riddhi
Moderator

Please follow again these steps to update and solve the problem,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Please check, if the problem remains.

Thanks.

in reply to: Password / email login protection #121541

Nayeem Riddhi
Moderator

Hi,

You can do this from the Package Settings > Allow Access option. Please check and let me know.

Thanks.

in reply to: Page Template Modifications #121540

Nayeem Riddhi
Moderator

I have replied here in your another ticket, https://www.wpdownloadmanager.com/support/topic/issue-with-tickets/

in reply to: Custom Templates after 5.0.7 CSS missing #121539

Nayeem Riddhi
Moderator

Hi,

I have tested creating a new custom page template in this package, https://welscongregationalservices.net/download/wpdm-test/ and also in our testing site, http://wpdmpro.w3eden.com/download/wpdm-test-2/,

Please compare the two site style, they are both are same, can you explain which CSS you are missing in those page templates? please let me know.

Thanks.


Nayeem Riddhi
Moderator

Hi,

You can see using this shortcode[wpdm_frontend] user uploaded files.

img

in reply to: Virus Scan Uploads #121537

Nayeem Riddhi
Moderator

Our WPDM plugin has a feature that can sanitize file name but for virus scanner, you can use a better virus scanner WordPress plugin.

Thanks.


Nayeem Riddhi
Moderator

Hello,

It has to be checked it from your site. Please, give your temporary wp-admin login details in private reply for checking.

Thanks.


Nayeem Riddhi
Moderator

Glad to hear this, anyway, I was checking one by one issue. please also share your process that others can get help from this topic.

Thanks.


Nayeem Riddhi
Moderator

Hi,

Repeated click on the same link in the same session will be counted as one. It is not a bug.

Thanks.


Nayeem Riddhi
Moderator

Hello,

Can you try this? Download this file https://www.dropbox.com/s/1hmyratooz5h3ry/front.js?dl=1 ( IE compatible version of front.js file ) and replace the original /plugins/download-manager/assets/js/front.js with this one.

Thanks.

in reply to: Icons are missing from downloads page #121528

Nayeem Riddhi
Moderator

Hello,

Can you please give your FTP credentials, there are lots of scripts in functions.php in your customize child theme. There conflicting one script that I can’t able to catch it. I have to check one by one script in your functions.php. Please let me know.

Thanks.

in reply to: ISSUE WITH TICKETS #121527

Nayeem Riddhi
Moderator

Hi,

If you are creating a new link template, you have to use it as FetchTemplate("link-template-newupsell.php" like this for getting your desired link template.

Thanks.


Nayeem Riddhi
Moderator

Hello @cccmkckos,

Please open a separate ticket for your issue.

Thanks.


Nayeem Riddhi
Moderator

Hi,

Your problem has been adjusted now. I have adjusted it from Settings > Basic Interface. Please check.

Thanks.


Nayeem Riddhi
Moderator

Hello,

You have marked that the problem has been resolved. has the problem been resolved? Please let me know.

Thanks.

in reply to: download links broke after update to 3.0.9 #121518

Nayeem Riddhi
Moderator

It can occur for the conflicting with theme script. if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

in reply to: Conflict with Thrive Architect #121516

Nayeem Riddhi
Moderator

Hi,

Are you meaning admin side theme frontend or WordPress dashboard? if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Viewing 25 posts - 19,026 through 19,050 (of 20,004 total)