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Nayeem Riddhi

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Viewing 25 posts - 18,851 through 18,875 (of 20,037 total)
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Mar 21, 2020 at 2:29 am in reply to: Conflict with WooCommerce Membership #122522

Nayeem Riddhi
Moderator

Hi,

Your links are working now. Your one plugin called WPML Multilingual CMS was making a conflict. It has been disabled now. Please check

Thanks.

Mar 20, 2020 at 4:53 pm in reply to: Advanced Access Control not blocking users #122513

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 20, 2020 at 4:51 pm in reply to: Download button for email lock download is showing in white #122512

Nayeem Riddhi
Moderator

Hi,

You can adjust them from Downloads > Settings > User Interface > Colors/ Google Font. It will help you for adjusting.

Thanks.

Mar 20, 2020 at 4:41 pm in reply to: Is there a library of the tiny icons for the templates? #122511

Nayeem Riddhi
Moderator

Hi,

Yes, it is from font-awesome icons. You will find the icons lists here, https://fontawesome.com/icons?m=free

Thanks,

Mar 20, 2020 at 4:38 pm in reply to: “there has been a critical error” with protection options #122510

Nayeem Riddhi
Moderator

Hi,

From our developer, I have informed that it might be misconfigured with key and ID. Though I am trying now from my side, is there any misconfiguration or compatibility issue. I will try to update you tomorrow.

Thanks.

Mar 20, 2020 at 3:12 pm in reply to: Advanced Access Control not blocking users #122502

Nayeem Riddhi
Moderator

Hi,

When you are using the Advanced Access Control add on, you should delete/remove the Allow Access option value then select the Select Members option value. I hope it will help you.

Thanks.

Mar 20, 2020 at 2:50 pm in reply to: Underscore issue with Stripe #122500

Nayeem Riddhi
Moderator

Hi,

Please press the Pay with Credit Card (Stripe) button, then press Subscribe, it should work

img

Thanks.

Mar 20, 2020 at 2:45 pm in reply to: Archieve Files #122499

Nayeem Riddhi
Moderator

For widget, You can select any widget from the widget area to your theme right sidebar. and your package should be worked if you have selected the related category. Please check…

Thanks.

Mar 20, 2020 at 1:50 pm in reply to: Cannot change Link template after Download manager Pro renewed #122496

Nayeem Riddhi
Moderator

Hello,

Please check now. It is working. you have messed up the code. So, I have adjusted it.

Thanks.

Mar 20, 2020 at 1:35 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122494

Nayeem Riddhi
Moderator

Hi,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 20, 2020 at 1:26 pm in reply to: Project Navigation #122493

Nayeem Riddhi
Moderator

Hi,

You can copy your theme single.php then rename it to single-wpdmpro.php. Next, you have to adjust this code 

<?php the_post_navigation( array(
            'prev_text'                  ► __( 'prev chapter: %title' ),
            'next_text'                  ► __( 'next chapter: %title' ),
        ) );
?>

in appropriate position. Please check and let me know. if you can’t able to do that, if possible, Please, give your temporary wp-admin login details in private reply for adjusting.

Thanks.

Thanks.

Mar 20, 2020 at 9:57 am in reply to: Add-on update #122484

Nayeem Riddhi
Moderator

Hi
Please follow these steps to update the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have active subscription then you can update the future releases right from your plugins page.

Thanks.

Mar 20, 2020 at 5:06 am in reply to: Possibility to open or download #122469

Nayeem Riddhi
Moderator

Hi,

For a direct download, you can check this doc https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/, [wpdm_direct_link] enable you to direct download.

Thanks.

Mar 19, 2020 at 6:57 pm in reply to: Can i hide items from certain users? #122455

Nayeem Riddhi
Moderator

Hi,

What are you meaning the whole line, is its page or a portion of the description. Please let me know.

Thanks.

Mar 19, 2020 at 6:51 pm in reply to: get_the_permalink($packageID) not working #122454

Nayeem Riddhi
Moderator

Hi,

What is your requirement, how look you want in frontend?

Thanks.

Mar 19, 2020 at 6:36 pm in reply to: Security Issue in wpdm pdf viewer cross-site scripting xss #122453

Nayeem Riddhi
Moderator

Hi,

I think the report describes the site overview. but, where it has been reported that it is related to the PDF viewer. please elaborate on your query.

Thanks.

Mar 19, 2020 at 6:17 pm in reply to: Cannot change Link template after Download manager Pro renewed #122452

Nayeem Riddhi
Moderator

Hello,

I have connected to your PC via TeamViewer, but it was logged out from wp-admin. please check…

thanks.

Mar 19, 2020 at 5:36 pm in reply to: pagination for archive page does not work properly #122448

Nayeem Riddhi
Moderator

Hi,

You are using an old version of WP Pro Membership plugin. It is making conflict with the issues. Please update it. and let me know if it works for you.

Thanks.

Mar 19, 2020 at 4:17 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122444

Nayeem Riddhi
Moderator

Ok, i was just checking if your issue could be solved through from the admin panel if there remained any access issue and also there was a fatal error. for that, it took the time. However, you can share your plugin from google drive or other sharing sites.

Thanks.

Mar 19, 2020 at 3:25 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122442

Nayeem Riddhi
Moderator

Hi,

I think it is making conflict with Awesome Support plugin and with shortcode [tickets] of this plugin. Please provide me the plugin, I will check locally which script making it conflict. and let you know

Thanks.

Mar 19, 2020 at 2:47 pm in reply to: Sidebar missing from (some) archive pages #122438

Nayeem Riddhi
Moderator

Hi,

For other categories ID sidebar is showing. but for ID num. 416 is somehow is not showing, maybe other restriction like subcategory or restriction with others may be created.

Thanks.

Mar 19, 2020 at 1:58 pm in reply to: pagination for archive page does not work properly #122436

Nayeem Riddhi
Moderator

Hi,

I have logged in to your site. there are many pages on your site. can you mention the related archive page?

Thanks.

Mar 19, 2020 at 1:49 pm in reply to: Sidebar missing from (some) archive pages #122435

Nayeem Riddhi
Moderator

Hi,

You category ID num. 416, i want update for checking but it is preventing me to update it. Is there any settings or i think my user role doesn’t permit me for updating it. I was trying to check giving it parent category Geen. Please check…

Thanks.

Mar 19, 2020 at 10:40 am in reply to: Cannot change Link template after Download manager Pro renewed #122430

Nayeem Riddhi
Moderator

Hi,

Please reply here after 2/3 hours later with a new ID. It seems your ID has been expired. I will be available then and check your issue.

Thanks.

Mar 19, 2020 at 10:36 am in reply to: Sidebar missing from (some) archive pages #122428

Nayeem Riddhi
Moderator

Hi,

Can you provide the pages links? my browser auto translating your language.

Viewing 25 posts - 18,851 through 18,875 (of 20,037 total)
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