Hi,
I have replied in your Download manager pro ticket.
Thanks.
Hi,
Are you missing or facing trouble with icons from Package Settings > Icons? please let me know. if possible, Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
This issue is weird, I will try to check it from the code tomorrow.
Thanks.
Hi,
I think you have a previous topic for this, please attach your CSV file here, I will try to check it.
Thanks.
Hello,
The credentials are not working. I tried it before. Please check.
Thanks.
Hi,
It includes all add-ons ( not core plugin), you have to buy WPDM pro.
Yes, you can use any theme with the WPDM plugin.
Yes, it is compatible with elementor, however, if you face any problem, please open a ticket here.
Thanks.
Hi,
Your site is giving me this warning, I can’t able to login in your site.

Please check
Thanks.
Thanks glad to hear that.
Hi,
I have checked to disable Go Live Update Urls , SSL Insecure Content Fixer, WP Rocket these three plugins, and again checked that, it is working fine from my side. Please see the video,
https://drive.google.com/file/d/1McB1SEl7L8qIvVv3SXCwmg7gsO81jqwq/view
Thanks and let me know.
Ok, I will try to check this issue today.
Thanks.
Hi,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hi,
You should copy download-manager/tpls/ not /plugins/download-manager/tpls/. If possible, Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hi,
I have seen that your attached file is somehow empty

so, this issue is causing.
And Select from Server is working fine from my side. Please let me know.
Thanks.
Hi,
Sorry for that. But you have to understand that the page needs to be loaded properly via the internet.
Thanks.
Hi,
I have replied to your ticket.
Thanks.
Hello,
Are you facing trouble with download file from the sent email, i have checked that, Paypal loading and working fine. Please let me know.
Thanks.
Hi,
In your provided test video, I have seen most packages are loading properly withdoc preview. Please let me know.
Thanks.
Hi,
I have seen that your site language has been set as Fracais, so I have changed to English, now revert to the Fracais language again. the problem with the translation has been solved. However, before that, I was deactivated WPML Multilingual CMS plugin for checking where the problem is creating. But now I can’t able to reactivate it again. Please check…

However, you can change the label for a particular package from the package settings > link label.
Thanks.
Hello,
For adjusting the upload speed you can check this option.

Please let me know.
Thanks.
Hello,
I can’t able to login with this, can you suggest me how to log in? please let me know.
Thanks.
Hi,
I will try to update about this soon.
Thanks.
Hello,
Please, give your temporary wp-admin login details in private reply for checking.
Thanks.
Hi,
We have found the issue, we will update it soon.
Thanks.
If you want to show all category you can skip the parameter or in the given doc link there also other shortcodes.