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Nayeem Riddhi

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Viewing 25 posts - 18,776 through 18,800 (of 19,873 total)
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Mar 14, 2020 at 1:50 pm in reply to: Videos not playing in Chrome #121997

Nayeem Riddhi
Moderator

Hi,

We have found the issue. soon we will try to update you.

Thanks.

Mar 14, 2020 at 1:37 pm in reply to: Form lock not working #121996

Nayeem Riddhi
Moderator

Hi,

I have tested with https://www.pegamento.nl/download/wpdm-test/, this package with live form plugins. It working fine. also, I can download the file from the email. please let me know.

Thanks.

Mar 14, 2020 at 5:47 am in reply to: Bulk Export & Import #121988

Nayeem Riddhi
Moderator

Please select only the Downloads radio button for exporting packages.

Thanks.

Mar 14, 2020 at 5:26 am in reply to: Upon logging in to the User Dashboard, redirect to “My Downloads” view #121986

Nayeem Riddhi
Moderator

Parameter of your redirect is working. however, it also can be done through customizing the templates code for redirection.

Thanks.

Mar 14, 2020 at 5:10 am in reply to: Again lost template after moving site to another domain #121985

Nayeem Riddhi
Moderator

Hi,

Can you follow this step and let me know if it works for you,

1 ) Deactivate and delete the version you are using. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

I think it will help you.

Thanks.

Mar 14, 2020 at 4:51 am in reply to: How to disable Category Archive pages #121984

Nayeem Riddhi
Moderator

Hi,

Please put this code in your theme functions.php, it will disable your individual category archives

add_filter( "register_taxonomy_args", function($args, $taxonomy, $object_type){
    if($taxonomy === 'wpdmcategory'){
        $args['public'] = false;
    }
    return $args;
}, 10, 3 );

Thanks.

Mar 14, 2020 at 2:56 am in reply to: I can’t figure out how to update my plugin #121983

Nayeem Riddhi
Moderator

Welcome 🙂

Mar 14, 2020 at 2:53 am in reply to: I can’t figure out how to update my plugin #121981

Nayeem Riddhi
Moderator

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Mar 14, 2020 at 2:46 am in reply to: Template #121979

Nayeem Riddhi
Moderator

Hi,

It may be caused because of any plugin script conflict. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 14, 2020 at 2:44 am in reply to: How to edit a template style? #121978

Nayeem Riddhi
Moderator

Hi,

You can copy the related class and CSS, then just put it in your Theme style.css in the bottom part. And never forget to make it important like margin-bottom: 1rem !important;.

Thanks.

Mar 14, 2020 at 2:33 am in reply to: Author Page returns 404 #121976

Nayeem Riddhi
Moderator

Hi,

We have found the issue. In the next update, we are fixing that issue.

Thanks.

Mar 13, 2020 at 4:00 pm in reply to: Form lock not working #121958

Nayeem Riddhi
Moderator

Hi,

Pro version should work. if possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 13, 2020 at 3:56 pm in reply to: Form Lock for Gravity Forms doesn’t work #121957

Nayeem Riddhi
Moderator

Hi,

I have informed it to the related staff, they confirmed to me that, soon will be updated. However, you can also contact them via support@wpdownloadmanager.com.

Thanks.

Mar 13, 2020 at 3:53 pm in reply to: Upon logging in to the User Dashboard, redirect to “My Downloads” view #121956

Nayeem Riddhi
Moderator

Hi,

However redirect is not our documented parameter of [wpdm_user_dashboard] shortcode. It works for you, glad to hear that.

Thanks.

Mar 13, 2020 at 3:32 pm in reply to: Bulk Export & Import #121954

Nayeem Riddhi
Moderator

Hi,

For bulk import, there is an option in our plugin Bulk Import. You can import packages according to our sample.csv file structure. However, you can also use WordPress export-import feature, from Tools > import/export. There you will find Downloads. select that and perform your export-import action.

Thanks.

Mar 13, 2020 at 1:56 pm in reply to: How do I get the button to “open” instead of “download” the file? #121949

Nayeem Riddhi
Moderator

Hi,

Please follow the same rule for page templates. And according to the code and design, you can keep both download links on the same page also open in download link in another window.

Thanks.

Mar 13, 2020 at 1:17 pm in reply to: Donbwload not available #121946

Nayeem Riddhi
Moderator

Hi,

Please follow these steps to update, I hope it will help you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Mar 13, 2020 at 1:05 pm in reply to: How to disable Category Archive pages #121945

Nayeem Riddhi
Moderator

Hi,

In order to disable WPDM Archive Page, you can disable this option like the image,

img

Thanks.

Mar 13, 2020 at 10:34 am in reply to: How to disable Category Archive pages #121942

Nayeem Riddhi
Moderator

Hi,

if you have set robots.txt appropriately, then it may take time for search engines not to crawl certain pages. Having a robots.txt to tell the search engine not to crawl certain pages should work but there are no guarantees because search engines do what they want. You could also try creating a removal request in Webmaster Tools. The delay for search engine updates vary from a day to months and this also depends on the search engine.

thanks.

Mar 13, 2020 at 10:02 am in reply to: Cannot add Main Preview Image on Frontend + Upload instead of Media Library #121941

Nayeem Riddhi
Moderator

And for media library security issues it needs some customization code, You may knock here,https://www.wpdownloadmanager.com/download/custom-upgrade-service/, or ask some help customize@wpdownloadmanager.com and discuss it there.

Thanks.

Mar 13, 2020 at 9:39 am in reply to: Cannot add Main Preview Image on Frontend + Upload instead of Media Library #121940

Nayeem Riddhi
Moderator
This reply has been marked as private.
Mar 13, 2020 at 6:35 am in reply to: How to show just the Project Title in the Widget Template #121934

Nayeem Riddhi
Moderator

Hi,

Please adjust it by putting in your theme CSS,

.w3eden .well {
    background: transparent !important;
}

I hope it will help you.

Thanks.

Mar 13, 2020 at 6:18 am in reply to: Directory categories open per default #121932

Nayeem Riddhi
Moderator

Hi,

This function generally created by Jquery or CSS. If you want to disable to function, it has to be disabled the script or portion of the script. Please let me know.

Thanks.

Mar 13, 2020 at 5:50 am in reply to: Block Editor while editing a File Page #121930

Nayeem Riddhi
Moderator

So, Now, you are facing issues with frontend look? or backend page template settings. Please elaborate. If possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 13, 2020 at 5:14 am in reply to: clone template not working #121929

Nayeem Riddhi
Moderator

Hello @katie-bruhl-zraik,

There might be conflicting with your plugins or theme scripts. Please, open a separate ticket for this. and if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Viewing 25 posts - 18,776 through 18,800 (of 19,873 total)
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