Page 747 – WordPress Download Manager

Mar 25, 2020 at 5:18 pm in reply to: Email Export List #122819

Moderator

Hi,

Which version you are using? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 25, 2020 at 6:40 am in reply to: “there has been a critical error” with protection options #122802

Nayeem Riddhi

Moderator

Hi,

Please give your temporary WP-ADMIN credentials in a private reply for checking from my side.

Thanks.

Mar 24, 2020 at 10:56 pm in reply to: Conflict with Tabs/Toggles in Avada #122778

Nayeem Riddhi

Moderator

Hi,

You should find User Interface Settings. If possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 24, 2020 at 10:53 pm in reply to: Select from server ignore path in settings. #122776

Nayeem Riddhi

Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 24, 2020 at 10:08 pm in reply to: pagination for archive page does not work properly #122775

Nayeem Riddhi

Moderator

Hi,

1. https://www.collegiotecniciacciaio.it/costruzionimetalliche/articles-database/, here pagination working fine. please check.
3. Page loading does not take much time, if you are using a little fast internet, it is loading properly. Naturally 5-8 sec. take for loading all the packages.
and for #2 it is maybe an issue, I will check it soon.

Thanks.

Mar 24, 2020 at 9:48 pm in reply to: Cannot update plugin – staging site license is invalid #122774

Nayeem Riddhi

Moderator

Hi,

If you are using a single domain pro feature, you can use it only one site. After removing that, you can use one other site. I hope you have understood.

Thanks.

Mar 24, 2020 at 9:41 pm in reply to: Do I need to have a page directing them to download? #122773

Nayeem Riddhi

Moderator

Hi,

If you are using new WPDM or new for WPDM plugin, you can see various package demo here, http://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/

Thanks.

Mar 24, 2020 at 8:12 pm in reply to: Cannot update plugin – staging site license is invalid #122770

Nayeem Riddhi

Moderator

Yes, you have an option for removing the linked sites too and also for adding new based on your subscription plans.

Thanks.

Mar 24, 2020 at 8:07 pm in reply to: Template is lost when website is transferred. #122769

Nayeem Riddhi

Moderator

Oops, I tried to make you happy. don’t feel bad. Take care of yourself and #StayAtHome, have a nice day.

Thanks.

Mar 24, 2020 at 8:04 pm in reply to: Ability to Alpha-sort #122768

Nayeem Riddhi

Moderator

Hi,

I have checked your issue. It has been split the two-part of bootstrap like col-md-12, and it makes it col-md-6 for column 2. By nature, it has been set. You can also see the bootstrap setting from the browser inspect element.

Thanks.

Mar 24, 2020 at 7:00 pm in reply to: Template is lost when website is transferred. #122764

Nayeem Riddhi

Moderator

For sure you can backup yourself at the home too. So, it may not harm you 🙂

Mar 24, 2020 at 6:57 pm in reply to: Template is lost when website is transferred. #122762

Nayeem Riddhi

Moderator

Oh, brother, you can also keep backup them on your local PC too.

Mar 24, 2020 at 6:54 pm in reply to: Template is lost when website is transferred. #122760

Nayeem Riddhi

Moderator

Please read carefully you have to copy the templates in your theme. so when the plugin will be updated they will not be lost.

Thanks.

Mar 24, 2020 at 6:51 pm in reply to: Template is lost when website is transferred. #122758

Nayeem Riddhi

Moderator

Yes,

You can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are usinglink-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page templateor tpls>link-templates for link template. Thus you can also replace your default template by custom made template.

I hope it will help you.

Thanks.

Mar 24, 2020 at 6:44 pm in reply to: Template is lost when website is transferred. #122756

Nayeem Riddhi

Moderator

Hi,

I think you can use the WordPress default export/import feature from your old site to the new site. it may help you.

Thanks.

Mar 24, 2020 at 6:10 pm in reply to: Template is lost when website is transferred. #122754

Nayeem Riddhi

Moderator

Hi,

You are using many packages, so, you can use this add on https://www.wpdownloadmanager.com/download/wpdm-default-values/, it may help you.

Thanks.

Mar 24, 2020 at 6:02 pm in reply to: EMAIL Lock – immediate download #122752

Nayeem Riddhi

Moderator

Hi,

Please see the attached video, it is working fine from my side, https://www.loom.com/share/f94509b874b74bd799ca335ecb2d4668
Please let me know.

Thanks.

This reply was modified 5 years, 8 months ago by Nayeem Riddhi.

Mar 24, 2020 at 3:42 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122743

Nayeem Riddhi

Moderator

Hi,

I am getting this error while activating your awesome support plugin. have you customized your plugin?

Thanks.

Mar 24, 2020 at 1:41 pm in reply to: disable pagination and serach #122739

Nayeem Riddhi

Moderator

Hi,

Which shortcode is using here? please let me know.

Thanks.

Mar 24, 2020 at 1:33 pm in reply to: Mailchimp is connected to Download Manager but subscribers do not show up #122738

Nayeem Riddhi

Moderator

Hi,

We have checked from our side in the live server that is working fine, there may be misconfiguration with your settings in Mailchimp. if possible please, Please, give your temporary wp-admin login details in a private reply for checking again and if possible Mailchimp credential too for setup.

Thanks.

Mar 24, 2020 at 10:56 am in reply to: Bug or configuration? protecting user privacy by hiding emails #122735

Nayeem Riddhi

Moderator

Hi,

Are you talking about this add on, https://www.wpdownloadmanager.com/download/wordpress-private-message/? please let me know.

Thanks.

Mar 24, 2020 at 10:43 am in reply to: Layout #122733

Nayeem Riddhi

Moderator

You can place a request there and discuss it there as per your requirements.

Thanks.

Mar 24, 2020 at 10:35 am in reply to: Layout #122731

Nayeem Riddhi

Moderator

Hi,

You can adjust the link templates via creating a new custom link template. But the layout and parameter are different, you can place a request here from your dashboard, I hope it will help you, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Mar 24, 2020 at 10:24 am in reply to: Template is lost when website is transferred. #122730

Nayeem Riddhi

Moderator

Hi,

You should use a good FTP app for transferring/migrations of your site for full cloning or you can use WordPress default export/import feature, there you find separate Downloads option. Also, you can use our WPDM Default Values add on for bulk apply for your packages.

Thanks.

Mar 24, 2020 at 7:20 am in reply to: Two issues with simple use of DM #122726

Nayeem Riddhi

Moderator

Hi,

If you have to make custom templates. then when the plugin will be updated and then you need/want to update it. but after updating the plugin the templates may be lost. for safety purposes, you can follow/copy in your theme folder the templates for the permanent solution.

Thanks.

Nayeem Riddhi

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Nayeem Riddhi

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