Nayeem Riddhi

Hi,

Choosing from theSelect From Media Library option. By default, it will do so. You can also choose the other option too. When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector.

Thanks.

Hi,

I have checked your issue in details, I have also enabled in safe mode from the divi settings, but it is also saying that it as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. can you check those also because it is not related to the WPDM plugin but only the search shortcode.

Thanks.

Hi,

Please give your related links and if possible, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Thanks for your encouragement. if you like our services, if you have a free time, please review us here 5*, https://wordpress.org/support/plugin/download-manager/reviews/.

will be very grateful.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You can create a new page template and edit the page template, like

<a href="YOUR_URL" class="btn btn-primary">[link_label]</a>

Thus, it may help you.

Thanks.

Hi,

It needs some adjustments, do you want the same layout, only changes in the

Author name to be below the Title, and no pdf icon

if possible, Please, give your temporary wp-admin login details in a private reply for adjusting.

Thanks.

Hi,

I have checked that the divs are messed up, can you check to download the updated code from here,

https://wpdmpro.w3eden.com/download/page-template/

let me know if it resolves the problem.

Thanks.

Hi,

Have you checked the options from Downloads > Settings > Basic > Open in Browser is checked or not, or are you uploading files from the media library. please check.

Thanks.

If you are trying to adjust the WPDM page without the post info, comments section, and sidebar, it needs to update the single-wpdmpro.php with your single.php file.

You can updated your packages/files again.

Thanks.

Hi,

Please give your related page URL

Thanks

Hi,

Which shortcode you are using? please elaborate your query please also give the related links.

Thanks.

Hi,

I have adjusted the code for your shortcode in class.Package.php in line number 1078,

please check this URL https://rupptronik.com/wpdm-test/, it is working fine.

please back up the file from download-manger\libs\class.Package.php for the update of the plugin.

Thanks.

Hi,

I have checked with a subscription role and with your subscription credentials, it is working fine here, I have also shared a video link here,

https://www.loom.com/share/f12c03875bf9453a82be7a58b61a7b7e

Thanks.

The links should be accessed, but content should be hidden. if the links are available, where do you want to redirect, it may need htaccess redirection, but packages are many, package name should be different, there also subscription role. So it’s better hidden the content

Query for data was ok, but, it may be updated or published date has been mixed up which are coming from the database, for that some of are showing sorted by correctly, some of are messed up.

Hi,

You can right-click on the image and open it in a new tab from the above link, the image is by default with a white background square. please check

Thanks.

Hi,

I have checked your issue, it is giving the server error,

please contact your server administrator for this issue.

Thanks.

Hi,

Please check, the image background is not transparent, it is white in the background,

it should be in transparent in the background

thanks.

Hi,

I have adjusted it, you should follow the instruction, I have just done with the page default template like

<a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>

please check, it is working with all your packages now which are set as the default page template.

Thanks.

You can use the email lock option, that enables you to send the download link, after filling the form. Otherwise for checking or clicking the icon for sending the email, it may need some customization, you knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

You can use items_per_page="10" for the latest 10 packages. please check…

Yes, it needs to change the search query. you have marked the ticket has been resolved. has the problem been solved?

sorry for your patience, i going to sleep now, after about 6 hours later, i shall try to update you.

thanks.