Nayeem Riddhi

Hi,

If you are facing problem with updating the plugin, you can follow these steps too,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

You will be get notified from the plugins section when the update available. however, you can also find the changelog too when the plugin will be updated.

Thanks.

Hi,

Are you trying to add a featured image or additional preview images? let me know.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for adjusting. it may need a scrollbar.

Thanks.

Hi,

I think you want to give access to a certain user role for editing packages from the backend/wp-admin panel. let me know.

Thanks.

Hi,

You can use a better cache plugin like W3 Total Cache or WP Super Cache for speeding up your site. you can try them too.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Has the problem been solved? please let me know if you need further assistance.

Thanks.

Sorry for some inconvenience. Please give your FTP credentials in a private reply. please when you reply with site login details/credentials, make it as private reply, the last reply was public, I have made it private now. the issue is I can’t able to edit/put code from the admin, somehow it is not saving. sorry for having some patience.

Thanks.

Hi,

It has been released a new update for lazy download add-on, the issue is fixed there.

Thanks.

Hi,

It has been released a new update for lazy download add-on, the issue is fixed there.

Thanks.

No, deleting files attached to packages don’t delete the actual files on the server.

Thanks.

Hi,

A single file download lock option is not available until now. you can check this option as i image attached,

Thanks.

Hi,

Your requirements

#1, My site specific page need to limit login member to download content.

For this our wp-pro-membership plugin can do it.

#2, I would like to let non-login member click download link then redirect to login page or pop up message to inform member login.

you have a chance for giving particular user access, thus from settings, you can able to hide download link and redirect to login page. please check and let me know.

Thanks.

I can’t able to save files after editing. there might be a conflict somewhere. Can you able to extend my role for adding a plugin? however, I can’t able to add/save code in your-theme/download-manger/wpdm-add-new-file-front.php

Thanks.

Hello,

We have found some inconsistency there, we are improving it with the next update

Thanks.

Hi,

I have also checked the issue. Can you extend my user role access for the check from the backend?

Thanks.

Hi,

The featured image has been adjusted. I have created single-wpdmpro.php in your enfold-child theme and also adjusted some code. Now it is ok as your requirements. let me know if you need further assistance.

Thanks.

No, It is a WordPress default feature, If you want to restrict download packages with user roles, you can do it by Allow Access option by giving access to certain users. There is also available bulk apply option for all packages, the add on called, https://www.wpdownloadmanager.com/download/wpdm-default-values/

Thanks.

Ok, all have been reverted. you can check now. It is as like as before. please let me know if you need further assistance.

Thanks.

Hi,

I haven’t enough access to settings like WPDM settings. please check and let me know

Thanks.

You can also provide screenshots. I will try to resolve your issue as soon as possible

Thanks…

What adjustments do you want to need? please refer…