Forum Replies Created
Divi theme has a large number of scripts in functions.php, it needs enough time for checking one by one script, however, I will check you Divi theme options also. it may need two-three hours for checking. I will try to check it today if I have enough time.
Thanks.
Glad to hear that, if you like our services, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, if you have some time.
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Hi,
Are you facing any issue with media player playing? like audio or video. it needs some upgrade with the latest version.
Thanks.
Ok, the latest WPDM Pro version doesn’t have the issue, the earlier version may have If there any conflict with any you can also check them too. please let me know.
Thanks.
Hi,
Lock whole page with the user role restriction and the access role for packages should work.
however, you can switch the default user role to any pro membership created role, the way as I image attached.

if you are facing any issue with these, please let me know, if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
It is working now, please check, https://zookdisk.com/download/wpdm-test/,
please let me know if it is related to other issues.
Thanks.
Hi,
I have checked the issue, for this, you have to put the below code for the same file in line number 222 after jQuery('#psp').removeClass('fa-sun fa-spin').addClass('fa-hdd');
if ( jQuery('input[name="cats[]"]:checked').length == 0 )
{
alert('You must select a category for the package!');
jQuery('#psp').removeClass('fa-sun fa-spin').removeClass('fa-hdd');
jQuery('#publish').removeAttr('disabled');
return false;
}
It should work perfectly. please let me know.
Thanks.
Hi,
Please put the code in /download-manager/tpls/wpdm-add-new-file-front.php in line number 200 before the code,
if (jQuery('#title').val() === '') return false;
Code:
if ( jQuery('input[name="cats[]"]:checked').length == 0 ){
alert('You must select a category for the package!');
return false;
}
it will work then.
Thanks.
It is similar as you want to delete the user,
2- I also want writers not to access the wordpress panel.
3- Also, you can not add topics in wordpress panel.
please let me know.
Thanks.
Hi,
I have checked the cashflow for start ups package, it has no pricing option. Other packages have a pricing option, so they are showing add to cart option. how you have differentiated from them to others? what different problems you are facing the rest of them. please let me know.
Thanks.
Hi,
If the user already has been registered and then you want the user used contents will remain, then you can follow the below steps as i image attached. please let me know if it helps you.

Thanks.
Hi,
For this purpose you can easily enable it by placing the following line in a local php.ini file:
zlib.output_compression = On
After that, you have to restart the server.
Thanks.
Hi,
Which version you are using? please let me know. if you are using old version, please update to the latest.
Thanks.
Hi,
I have found the issue, soon you will be updated.
Thanks.
It should search the download packages, not other posts, if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Maybe related to server caching. however, I have increased the download speed in the settings. If it is related to cache then you have to exclude download URLs from caching and if it is related to server timeout then increase PHP execution time.
Thanks.
Hi,
Are you searching for the folder where the uploaded files are storing? please let me know.
Thanks.
Ok,
Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Are you using Wpdm Pro Membership add on for the plan of user settings?
Hi,
Can you please check the option with the latest wpdm-form-lock add on as I image attached?

I hope this may help you.
Thanks.
Ok, you may log in to your site through the Cpanel or FTP access. After login there, you can delete the WPDM plugin temporary for the default login option of wp-admin. thus you can get access now in your WordPress admin panel. after login, you can again install the WPDM plugin. with this process you will not lose any data.
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Hi,
Please put your correct credentials and please uncheck the option as None Selected as I image attached.

Thanks.
Hello,
I shall check with the previous topic which you have been created. if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hello,
Are they are download packages link? if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
For now, no tag available yet to show fav count, but it is a good idea and we shall add with the next update.
Thanks.