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Nayeem Riddhi

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Mar 19, 2020 at 1:58 pm in reply to: pagination for archive page does not work properly #122436

Nayeem Riddhi
Moderator

Hi,

I have logged in to your site. there are many pages on your site. can you mention the related archive page?

Thanks.

Mar 19, 2020 at 1:49 pm in reply to: Sidebar missing from (some) archive pages #122435

Nayeem Riddhi
Moderator

Hi,

You category ID num. 416, i want update for checking but it is preventing me to update it. Is there any settings or i think my user role doesn’t permit me for updating it. I was trying to check giving it parent category Geen. Please check…

Thanks.

Mar 19, 2020 at 10:40 am in reply to: Cannot change Link template after Download manager Pro renewed #122430

Nayeem Riddhi
Moderator

Hi,

Please reply here after 2/3 hours later with a new ID. It seems your ID has been expired. I will be available then and check your issue.

Thanks.

Mar 19, 2020 at 10:36 am in reply to: Sidebar missing from (some) archive pages #122428

Nayeem Riddhi
Moderator

Hi,

Can you provide the pages links? my browser auto translating your language.

Mar 19, 2020 at 10:19 am in reply to: Sidebar missing from (some) archive pages #122426

Nayeem Riddhi
Moderator

Hi,

Please check now. both pages are working now. https://www.ligaautismevlaanderen.be/tschap/groepsbg-2/, https://www.ligaautismevlaanderen.be/tschap/groepsbg/. Please let me know. It was messed up within the block/page builder.

Thanks.

Mar 19, 2020 at 6:13 am in reply to: Cannot change Link template after Download manager Pro renewed #122421

Nayeem Riddhi
Moderator

Hi,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 19, 2020 at 6:10 am in reply to: WordPress Pro Memberships Error #122420

Nayeem Riddhi
Moderator

Hi,

I think it is creating conflict with your existing plugins. please try to enable/disable other plugins. is possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 19, 2020 at 6:03 am in reply to: Email Lock not available #122419

Nayeem Riddhi
Moderator

Hi,

I think you are talking aboutwpdm-form-lock add on. If you have purchased the add on, please activate it. You will find the option from Package Settings > Lock Options and Enable Form Lock option. Please check and let me know.

Thanks.

Mar 19, 2020 at 5:37 am in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122418

Nayeem Riddhi
Moderator

Hi,

I was able only one time switch to yanier smith user. Now I have tried multiple times for switching from temp_user to yanier smith. But it is not switching. Please check…

Thanks.

Mar 18, 2020 at 5:30 pm in reply to: get_the_permalink($packageID) not working #122411

Nayeem Riddhi
Moderator

Hi,

Have you put a loop query for this ? Please let me know.

Thanks.

Mar 18, 2020 at 5:29 pm in reply to: get_the_permalink($packageID) not working #122410

Nayeem Riddhi
Moderator

Hi,

Have you put a loop query for this ? Please let me know.

Thanks.

Mar 18, 2020 at 5:25 pm in reply to: Pass download url to gravity form #122409

Nayeem Riddhi
Moderator

Hi,

You can create a field name Email field in your gravity form. Then check the option in Enable form lock > Email Download Link. Thus the download link will be sent through the given email address.

Thanks.

Mar 18, 2020 at 5:16 pm in reply to: Different file storage folders for different multisite sites #122408

Nayeem Riddhi
Moderator

Hi,

It needs some customization in code. You can just put a message here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade for your query.

Thanks.

Mar 18, 2020 at 4:59 pm in reply to: Sidebar missing from (some) archive pages #122406

Nayeem Riddhi
Moderator

Please recheck your shortcode, if there something missing. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 18, 2020 at 4:56 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122405

Nayeem Riddhi
Moderator

Hi,

Now when I search for switching to user John Smith it is giving me No users found result. Please check…

Thanks.

Mar 18, 2020 at 4:39 pm in reply to: User redirection to Home page #122404

Nayeem Riddhi
Moderator

Hi,

You can try this redirect parameter. It will redirect you desired URL [wpdm_user_dashboard signup=1  redirect="YOUR_URL"].

Thanks.

Mar 18, 2020 at 2:49 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122396

Nayeem Riddhi
Moderator

Hi,

I can’t able to login now with your given credentials. Please let me know.

Thanks.

Mar 18, 2020 at 2:38 pm in reply to: Underscore issue with Stripe #122395

Nayeem Riddhi
Moderator
This reply has been marked as private.
Mar 18, 2020 at 10:12 am in reply to: Archieve Files #122390

Nayeem Riddhi
Moderator

Hi,

For archive page shortcode [wpdm-archive button_style="default" link_template="link-template-default" items_per_page="10" order_by="date" order="asc" ] you can set order_by="date" order="asc" for date order.

and for giving access for a particular user for a particular page you can use this add on, https://www.wpdownloadmanager.com/download/wp-pro-membership/.

Thanks.

Mar 18, 2020 at 7:16 am in reply to: Package Update Notification #122385

Nayeem Riddhi
Moderator

Hi,

If you are using https://www.wpdownloadmanager.com/download/advanced-access-control/ this add on, you will find an option as I image attached.

img

when you will update the package, the selected members will notify via email.

Thanks.

Mar 18, 2020 at 6:11 am in reply to: Upgrade to Pro Fails #122383

Nayeem Riddhi
Moderator

Hi,

Anyone facing this problem, Please follow these steps to update,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

The auto-update has been enabled for the latest version.

Thanks.

Mar 18, 2020 at 5:53 am in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122382

Nayeem Riddhi
Moderator

Hey,

I can’t able to switch to the John Smith user. Though once I was able to switch to the user, I can’t able to see the Dashboard option in the top bar on the site. Please check and let me know.

Thanks.

Mar 18, 2020 at 5:04 am in reply to: Preview Images show 404 image in front end #122378

Nayeem Riddhi
Moderator

Hi,

I have checked it. It is your theme that making the conflict, I have switched to the other theme. Then the additional preview images are shown. Please provide your FTP credentials for checking which script making the conflict in your theme.

Thanks.

Mar 17, 2020 at 5:27 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122369

Nayeem Riddhi
Moderator

Ok, for now, I will try to check it tomorrow and let you know.

Thanks.

Mar 17, 2020 at 5:25 pm in reply to: Fatal Error and Ticket system (Awesome Support) integration issue. #122367

Nayeem Riddhi
Moderator

Okay, I have searched in the user’s search field name with John Smith but it is giving me onlyYanier Smith. please check…

Viewing 25 posts - 18,651 through 18,675 (of 19,816 total)
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