Nayeem Riddhi

Hi,

Can you update your WPDM plugin? and please check from Downloads > Settings > User Interface enabling/disabling styles/scripts. and let me know.

Thanks.

I think the page template has been modified, I can’t able to see the PDF preview,

please check…

what is your site credentials, it is working fine from my side. Please, give your temporary wp-admin login details in a private reply for checking from your side.

Thanks.

You have to keep in mind, downloading the same package multiple times in the same session is counted as a single download. So, maybe that’s what created the confusion in your case.

Please check, this package/file is working fine with the uploaded file, http://s2a.eura-partner.de/download/wpdm-test/, when I am trying to update the other package/file, the file size gets 0.00, and then I have checked that, wp-content/uploads/download-manager-files there the files are somehow missing. please check.

Thanks.

Hi,

I have tested from the Select File file option with the same file name and updated it again. the file size is updating. you can check that also.

Thanks.

Hi,

Can you try order=”asc” in your shortcode, please check and let me know.

Thanks.

I have checked it, soon you will be updated.

Thanks.

Hi,

Which shortcode you are using? generally, you can use order_by="title" for ordering them by name. please check

Thanks.

It is working fine from here, can you please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Which version you are using? can check the updated version? https://www.wpdownloadmanager.com/download/advanced-tinymce-button/

Thanks.

Hi,

I can’t able to login now. please check…

Thanks.

Hi,

I have checked one of your packages, the download button is showing, can you give further elaboration,

please check…

Hi,

Can you refer to the package link? I shall check that.

Thanks.

Which shortcode are you using, please let me know.

Thanks.

Hi,

Have you checked this option Downloads > Settings > Basic > Access setting > When the user is not allowed to download > Hide Everything. it is based on the Allow Access option. please check and let me know.

Thanks.

Hi,

Can you more clarify about backoffice?

Thanks.

Hi,

I have checked that all your functionality is working fine. After registration, it redirects to the login form, after login, it redirects to the user dashboard, you also find the shortcode there below the user dashboard portion. the https://www.lct.co.uk/wp-admin/post.php?post=10701&action=edit

thanks.

Hi,

Does the tab function work now? I was able to log in your site, can you able to give the unyson Tab page link, what more issues are you facing? please let me know, I will try to reply as soon as possible.

Thanks.

Can you give the package link? I have created a new package one, but it is not giving the correct page template. there might be changed in single-wpdmpro.php. please let me know.

Thanks.

Hi,

Please give your site URL, please.

Thanks.

Hi,

If you are using Single Domains Plans You have one license key. you can remove it, add another site for activated license plugin.

Thanks.

Hi,

You can check the doc here, https://www.wpdownloadmanager.com/doc/templates/template-tags/, here the template tag [tags] is available. you can also use it in your page template. please check…

Thanks.

Hi,

Please contact support@wpdownloadmanager.com any payment related issue. If you face any problem with add on or plugin in the future, please feel free to open ticket here.

Thanks.

Hi,

For this, you can check these two docs,

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Thanks.