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Nayeem Riddhi

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Mar 7, 2020 at 8:34 am in reply to: Possible conflict between Woocommerce Memberships and WPDM? #121534

Nayeem Riddhi
Moderator

Hello,

It has to be checked it from your site. Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 7, 2020 at 8:31 am in reply to: how to set download pdf instead of opening pdf in browser #121533

Nayeem Riddhi
Moderator

Glad to hear this, anyway, I was checking one by one issue. please also share your process that others can get help from this topic.

Thanks.

Mar 7, 2020 at 8:29 am in reply to: Download limit addon doesn’t work with [wpdm_all_packages] #121532

Nayeem Riddhi
Moderator

Hi,

Repeated click on the same link in the same session will be counted as one. It is not a bug.

Thanks.

Mar 7, 2020 at 7:09 am in reply to: Problem downloading packages from front-end in IE 11 #121529

Nayeem Riddhi
Moderator

Hello,

Can you try this? Download this file https://www.dropbox.com/s/1hmyratooz5h3ry/front.js?dl=1 ( IE compatible version of front.js file ) and replace the original /plugins/download-manager/assets/js/front.js with this one.

Thanks.

Mar 7, 2020 at 7:04 am in reply to: Icons are missing from downloads page #121528

Nayeem Riddhi
Moderator

Hello,

Can you please give your FTP credentials, there are lots of scripts in functions.php in your customize child theme. There conflicting one script that I can’t able to catch it. I have to check one by one script in your functions.php. Please let me know.

Thanks.

Mar 7, 2020 at 6:27 am in reply to: ISSUE WITH TICKETS #121527

Nayeem Riddhi
Moderator

Hi,

If you are creating a new link template, you have to use it as FetchTemplate("link-template-newupsell.php" like this for getting your desired link template.

Thanks.

Mar 7, 2020 at 6:18 am in reply to: Link Template Styling Stops Working After Update to 5.0.7 #121524

Nayeem Riddhi
Moderator

Hello @cccmkckos,

Please open a separate ticket for your issue.

Thanks.

Mar 7, 2020 at 6:16 am in reply to: Link Template Styling Stops Working After Update to 5.0.7 #121523

Nayeem Riddhi
Moderator

Hi,

Your problem has been adjusted now. I have adjusted it from Settings > Basic Interface. Please check.

Thanks.

Mar 7, 2020 at 4:59 am in reply to: It is impossible to enter the wordpress backend due to your plugin #121519

Nayeem Riddhi
Moderator

Hello,

You have marked that the problem has been resolved. has the problem been resolved? Please let me know.

Thanks.

Mar 7, 2020 at 4:50 am in reply to: download links broke after update to 3.0.9 #121518

Nayeem Riddhi
Moderator

It can occur for the conflicting with theme script. if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 7, 2020 at 2:15 am in reply to: Conflict with Thrive Architect #121516

Nayeem Riddhi
Moderator

Hi,

Are you meaning admin side theme frontend or WordPress dashboard? if possible, Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 6, 2020 at 5:44 pm in reply to: Open in a new tab/window #121509

Nayeem Riddhi
Moderator

Hi,
you can follow the link below documentation,

Template Files


by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target=_blank>[link_label]</a> in related php file.

Thanks.

  • This reply was modified 5 years, 6 months ago by Nayeem Riddhi.
Mar 6, 2020 at 5:21 pm in reply to: Unable to expand zip error #121502

Nayeem Riddhi
Moderator

Hi,

Amazon s3 works only for individual downloads. remote links like amazon s3 or others also. For further implementation of the amazon s3 zip when we will update it, we will let you know.

Thanks.

Mar 6, 2020 at 4:53 pm in reply to: download links broke after update to 3.0.9 #121501

Nayeem Riddhi
Moderator

Hi,

Which PHP version you are using? Please let me know.

Thanks.

Mar 6, 2020 at 3:56 pm in reply to: Questions #121499

Nayeem Riddhi
Moderator

Hi,

For 3, you can adjust the code from download-manager\tpls3\metaboxes\package-settings-front.php, you can follow this doc for this, https://www.wpdownloadmanager.com/doc/template-files/.

Mar 6, 2020 at 3:49 pm in reply to: Hot to restrict user from changing some “Add Package” fileds? #121498

Nayeem Riddhi
Moderator

Hello,

If you are trying to do it for a limited user, it needs some customization code, for that you need to contact customize@wpdownloadmanager.com or you are trying to do that for all users, you can adjust the code from download-manager\tpls3\metaboxes\package-settings-front.php, you can follow this doc for this, https://www.wpdownloadmanager.com/doc/template-files/.

Thanks.

Mar 6, 2020 at 3:19 pm in reply to: Lazy Download Not Working #121494

Nayeem Riddhi
Moderator

Hi,

Is there any settings save issue or other else. if possible, please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 6, 2020 at 3:16 pm in reply to: WP private messenger crashed my site #121493

Nayeem Riddhi
Moderator

Hi,

Please try to activate or deactivating other plugins, if there any conflicts remain. then please let me know if you find there any solution.

Thanks.

Mar 6, 2020 at 3:11 pm in reply to: Archive Custom Template #121491

Nayeem Riddhi
Moderator

Hi,

You have mentioned that you are using this shortcode [wpdm-archive button_style="default" link_template="link-template-default" items_per_page="10" cat_view="compact" order="desc" cols="2"], if you are trying to change link-template-default, you have to edit from download-manager\tpls\link-templates. please let me know.

Thanks.

Mar 6, 2020 at 1:39 pm in reply to: Archive Custom Template #121481

Nayeem Riddhi
Moderator

Hello,

Are you trying to copy download manager template files or wpdm-archive-page plugin template files in your theme, please let me know.

Thanks.

Mar 6, 2020 at 10:41 am in reply to: Modal Login / Register #121474

Nayeem Riddhi
Moderator

Hi,

Custom redirection option is not possible yet with the modal login, but we are adding the option with the next update of the plugin.

Thanks.

Mar 6, 2020 at 10:35 am in reply to: Hot to restrict user from changing some “Add Package” fileds? #121473

Nayeem Riddhi
Moderator

Are you talking about the frontend, adding a new package? Please let me know.

Thanks.

Mar 6, 2020 at 10:33 am in reply to: Download limit addon doesn’t work with [wpdm_all_packages] #121472

Nayeem Riddhi
Moderator

Try 2 different downloads, then refresh the page. Don’t click on the same link multiple titles, repeated click on the same link in the same session will be counted as one.

Thanks.

Mar 6, 2020 at 8:53 am in reply to: how to set download pdf instead of opening pdf in browser #121469

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in private reply for checking.

Thanks.

Mar 6, 2020 at 8:40 am in reply to: My site slowed down a lot #121468

Nayeem Riddhi
Moderator

Glad to hear this 🙂

Viewing 25 posts - 18,651 through 18,675 (of 19,615 total)
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