Nayeem Riddhi

Ok, I shall try to check the audio player scripts for the theme. please have some patience.

Thanks.

Hello,

The Default value add on should work with the latest version if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please check your latest package, and for any error, you can also check the console log.

Thanks.

Hi,

For the Recaptcha lock, you should put the key correctly from the settings. and where the mismatch is happening, can you provide screenshots?

Thanks.

Hi,

I have disabled Bootstrap Js from Settings > User Interface, now this error is showing

maybe conflict somewhere outdated plugins or theme scripts, you can also switch the theme for checking.

Thanks.

Hi,

Once a form is submitted Form Lock doesn’t show the form again when the user is in the same session. But in a new session form will appear again.

you can also check the option of the form-lock add on with the latest version,

Thanks.

Hi,

It may be you didn’t have put or collected the license key correctly, or misconfiguration. if you have purchased a multi-site license and not working, you may contact support@wpdownloadmanager.com for license and payment related issues.

Thanks.

Yes, You can check the shortcodes here in detail for use in your page/post,

https://www.wpdownloadmanager.com/doc/short-codes/.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks

Hi,

I have seen that from Downloads > Settings > License Key license key is empty. if you have any payment-related issue you can also mail support@wpdownloadmanager.com.

Thanks.

There are some plugins that are related to your site maintenance. if I disabled them, there may be caused by breaking your site. can you check to enable/disable them? because there may be a conflict with any of your plugins or also can be theme script. please let me know.

Thanks.

Hi,

Have you put your license key in Downloads > Settings > License Key. there also saying that,

Download Manager Pro support and update period was expired on 7th March 2020. Renew Order

you have to renew it also.

Thanks.

I have checked the issue, it is causing any script within your DIVI theme. I have also checked switching to the default theme. It is working there. there may be any CSS conflict in the DIVI theme. It also can be a Jquery issue. I am checking the issue, but specifically, it is causing the issue with the DIVI theme.

Hi,

I was checking the Novembar date issue, now checking the code comment out a portion. now site showing blank. can you give temporary FTP access to look over the issue in a close look? sorry for you having patience

Thanks.

please have patience, I am checking one by one. I shall back to you soon.

Thanks.

Hello,

Have you checked this? let me know

Thanks.

Hi,

For this, https://cioindex.com/upload/?adb_page=add-new page, it is showing this requirement,

CIO Index Subscribers can upload documents to the CIO Desk Reference. Please follow this link to review membership benefits and subscribe.

please check

Thanks.

Hi,

Your site URL, please

Hello,

Maybe the problem with my role access, please check

Hi,

I can’t able to log in, there is an error showing when login with this role. but the frontend is ok. please check

Hi,

You can change the circle image adding the featured image from your package settings. The rectangular white box image will then. please check

Thanks.

Hi,

Downloads other options are not accessible. please provide the admin role credentials.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have adjusted now, but only two dates of November are mixed breaking the query. but others are looping and giving orderby = data is ok. please check.

Thanks.

You can choose the option pending for review as the image attached for the frontend packages,

please provide a screenshot of which part you want to remove.

Thanks.