Nayeem Riddhi

Hi,

I have tested a package with theDoc preview page template. it is working now, https://www.devoir-de-philosophie.com/cours/index.php/download/wpdm-test/.

Please check…

Thanks.

I will try to check it tomorrow.

Thanks.

Hi,

Please see the items. There are only four and two, so the slider is not moving. please check…

Thanks.

Hi,

Please check now. I have tried with my own license key. It is working fine here. you should copy carefully the license key. you can try again that.

Thanks.

Hi,

Are you trying to get the download package URL? please let me know.

Thanks.

Hi,

You can try adjusting File Download Speed from Downloads > Settings > Basic > Download Speed:. it may help you.

Thanks.

Hi,

Which version you are using? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I will try to check it tomorrow.

Thanks.

Hi,

Please put the shortcode in WordPress default pages. From Pages > Add new Page. Then select the related pages in the WPDM settings.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

you can also try logout/login again from your site.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please share your solution where you were facing the issue. I had a PayPal sandbox account, so it was taking the time.

Thanks.

Hi,

If you want to give access to all users/visitors, you can set it from package settings Allow Access: All visitors. please check.

Thanks.

Hi,

Please check from the Free Add-ons tab and I hope you will find it there.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

BTW, glad to hear that, your problem has been solved.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

You can also check the logout/login process again from your website.

Thanks.

Hi @srinu1994gmail-com,

Please open a separate ticket for this.

Thanks.

Have you the Teamviewer software for the check? please let me know.

Thanks.

There is some default lock option, but you can check this add on also, https://www.wpdownloadmanager.com/download/wpdm-form-lock/, this is a very popular add on.

Thanks.

Yes,

You can check this add on for this purpose, https://www.wpdownloadmanager.com/download/file-hosting-sharing-add-on/.

Thanks.

Please read the doc, there you will find the condition. you should use it on your page.

Thanks.

Which version is showing the additional images correctly? Does the single-wpdmpro.php file has been updated or changed? please let me know.

Thanks.

Has the problem been occurring with the updated version or the attached add on file which I have attached in the above reply? please let me know.

Thanks.

The slider and carousel will not work because the items are limited and fixed for their slides, I have checked them through their code structure.

please check.

Thanks.

Please check this package, I have set the access only for the subscriber role, it is working,
https://managementresearch.co.in/download/wpdm-test-2/,

Please check.

Thanks.