Nayeem Riddhi

Hi,

Are you using this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/, let me know.

Thanks.

No, if you delete the package file from the package page, it will not delete from the download-manger-files folder.

Thanks.

Hi,

Can you use <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> instead of [download_link] in your link template? i hope it may help you.

Thanks.

Hi,

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Can you check this doc, it may help you, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/

Thanks.

It may need much time for solving your issue. today I shall try to check that.

Thanks.

Hello,

Can you please enable/disable style/scripts from Downloads > Settings > User Interface if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Can you please enable/disable style/scripts from Downloads > Settings > User Interface if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi @hunterbevan,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Which linked files are connected to the FTP? can you give the links and one plugin called Query monitor was conflicting for templates and can you provide your used custom link-template page?

Thanks.

Hi,

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

I have adjusted from Downloads > Settings > User Interface Disable Bootstrap CSS. Now the “Cancel Subscription” button is working. please check.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please check, now your theme is Ok, I have adjusted your theme from Downloads > Settings > User Interface Disable Style & Script for adjustments. please check

Thanks.

Hi,

Are you talking about the archive page? let me know.

Thanks.

Hi,

Have you checked the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/, you will get front end upload instruction here.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please can you login/logout again from your site. it may help you.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also provide some screenshot for clarification.

Thanks.

Yes, you should back up your old database, otherwise, you can follow this doc and create your own custom template, https://www.wpdownloadmanager.com/doc/template-files/

Hi,

Individual file name will not show there, but it will increase download count if you enable the option

you will find the option from Downloads > Settings > Basic > File Download Increase download count on individual file download option.

Thanks.

Please check now, it may be working now properly, I have attached an image for this,

Thanks.

Though the console is giving error, the audio player is working fine. I have tested from the Chrome browser. let me know.

Thanks.