Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,626 through 18,650 (of 20,004 total)

Nayeem Riddhi
Moderator

Hi,

Please update your WPDM plugin, these options are missing in your Twitter Key settings as I image attached

img

BTW, I have put my twitter credentials for checking, you can remove it and put your own.

Thanks.

in reply to: PDF Watermark messes up links in the pdf #125039

Nayeem Riddhi
Moderator

Have to check from your site. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

in reply to: Directory categories open per default #125038

Nayeem Riddhi
Moderator

Hi,

If you disable Bootstrap CSS from Downloads > Settings > User Interface, it might be helpful for you. But let me know if there are other functions get broken too, then have to look at the Bootstrap CSS code for further approach.

Thanks.

in reply to: Several bugs that block downloading #125028

Nayeem Riddhi
Moderator

Hi,

Can you please adjust like this as I image attached,

img

Please let me know if it helps you.

Thanks.

in reply to: Setting for direct down to hard drive #125027

Nayeem Riddhi
Moderator

Hi,

Are you searching for such an option like this? https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/. please elaborate more about your query.

Thanks.

in reply to: Unable to update Download Manager #125026

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

in reply to: Hide file details #125023

Nayeem Riddhi
Moderator

Hi,

Yes, You can follow this doc and edit templates, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. Thus you can also replace your default template by custom made template.

I hope it will help you.

Thanks.

  • This reply was modified 5 years, 8 months ago by Nayeem Riddhi.
in reply to: WDPM Archive Sidebar not showing up #125020

Nayeem Riddhi
Moderator

Hi,

Please check from Downloads > Settings > User Interface enabling/disabling styles/scripts if it help you. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

in reply to: lazy load looping infinite #125019

Nayeem Riddhi
Moderator

Hi,

The lazy download is not working correctly in the live server, but working in localhost. I have found the issue. Soon I will try to update about this.

Thanks.


Nayeem Riddhi
Moderator

Ok, I have seen this. This is not office hours in our local time. you may get an update about this 3-4 hours later.

Thanks.


Nayeem Riddhi
Moderator

Hi,

Those add-ons are in the all-add-on pack, they are also in

WordPress Download Manager Special Pack

.

so, what may be the conflict?

Please let me know.


Nayeem Riddhi
Moderator

Hi,

If you look into the https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/, then you will find there also included some special add on. Those you have already purchased through

all add-ons pack

Please let me know.

Thanks.

in reply to: Live Chat Private Message is not working #125007

Nayeem Riddhi
Moderator

Soon, you will be updated about this.

Thanks.


Nayeem Riddhi
Moderator

Hi,

Can you please look into it? https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,

Please let me know if it helps you.

Thanks.

in reply to: File not found #125004

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Please let me know if it helps you.

Thanks.


Nayeem Riddhi
Moderator

Hi,

Please adjust settings from Downloads > Settings > User Interface enabling/disabling styles/scripts. if it helps you please let me know.

Thanks.

in reply to: Change font colour #125002

Nayeem Riddhi
Moderator

Hi,

Which version you are using? have you changed something from Downloads > Settings > User-interface. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

in reply to: ReCaptchaV3 #125001

Nayeem Riddhi
Moderator

Hi,

We update frequently for making compatible with the latest. we also try to add this feature too in our updated version.

Thanks.

in reply to: Changelogs for latest updates #124954

Nayeem Riddhi
Moderator
in reply to: Archive Categories not expanding #124948

Nayeem Riddhi
Moderator

Maybe one script conflicting inside the plugin

in reply to: Conflict with WooCommerce Membership #124947

Nayeem Riddhi
Moderator

Please let me know, #2 and #3 get solved thus this way.

in reply to: Conflict with WooCommerce Membership #124946

Nayeem Riddhi
Moderator

Hi,

Please follow these steps if your problem get a solution by upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

in reply to: Update Download Manager #124945

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

in reply to: Archive Categories not expanding #124936

Nayeem Riddhi
Moderator

Hi,

The plugin Bold Builder making the conflict. after disabling the plugin, it is working fine. Please check.

Thanks.

in reply to: Conflict with WooCommerce Membership #124928

Nayeem Riddhi
Moderator

Hi,

For issue #3, is it causes for WooCommerce Membership plugin? please let me know.

Thanks.

Viewing 25 posts - 18,626 through 18,650 (of 20,004 total)