Nayeem Riddhi

Please provide your package link and if possible provide a screenshot indicating what adjustments you want.

Thanks.

The email will send in the purchased email. please check

Thanks.

Please back up the file, if it missed in the update, it may help you.

Thanks.

Hi,

Soon, when with other options adjust with the plugin, it will be updated. I have told it to the related developer.

Thanks.

Hi,

I am sorry for your patience, can you please update it to the latest version. Please let me know.

Thanks.

Hi,

It has been adjusted. Your mistake was you have said

I have the same question!

but, it was wpdm_packages and your is wpdm_category. I have adjusted it from wpdm-functions.php, though it took a long time.
will be pleased, if it works as your requirements. you can check it here https://vmaxdev.wpengine.com/?page_id=192 and also in the editor.

Thanks.

and please confirm me,

in the shortcode,

[wpdm_category id="utilities," cols="1" template="5e9a57128458f" item_per_page=10 tags="v3-1-14" title="Test"]

do you want to hide the title="Test" or toolbar sorting title?

Thanks.

Hi,

It is working fine from our side. Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have adjusted now the title. please check, I have also attached an image,

Thanks.

There should be a combination if you want to show the toolbar, but the title will be hidden if there no packages available. In case you can show the toolbar and show the packages. Otherwise, hide the title and hide the toolbar. but, as your requirements, if there no packages available related to the category title will not be shown. please let me know.

Thanks.

Hi,

I have checked your provided link, it is working fine from my side,

Please check…

Thanks.

Yes, I will try to check it within a few hours.

Thanks.

Hi,

Please have some patience for today. I will try to check it today.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

you can also try logout/login again from your site.

Thanks

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks

Hi,

Have you checked Allow Access option from the package settings? It will give you a chance to restricting some visitors to the particular package. Also, you can check Downloads > Settings > Access Setting <strong>When user is not allowed to download:</strong> option. please check.

Thanks.

You have missed giving the credentials of your site. please give in a private reply.

Thanks.

Hi,

Do you want to edit the email or adjust some settings ? have you checked the Downloads > Templates > Purchase Confirmation ( To: Customer ), if you are using WPDM PRO, you have access to edit that.

Thanks.

Hi,

Are you talking about featured image thumbnail or additional previews image? let me know.

Thanks.

Hi,

Now check. It is working. Please hard reload the page or press CTRL + F5 if you are using windows operating system.

Thanks.

Hi,

Please adjust the code download-manager\libs\class.shortCodes.php in line number 452 with the below code,

$title = isset($title) && $title !='' && $total > 0?"<h3>$title</h3>":"";

we are going to update it in the next version.

Thanks.

Hello,

It might be a conflict with other plugins or may have conflicts with your theme scripts. please try enabling/disabling your other plugins, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

I have checked one of your packages downloading after the package and it is showing in the history tab

please check

Thanks.