Nayeem Riddhi

Hello,

It might be a conflict with other plugins or may have conflicts with your theme scripts. please try enabling/disabling your other plugins, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

I have checked one of your packages downloading after the package and it is showing in the history tab

please check

Thanks.

You can use the modified version uploaded before.

Thanks.

Hi,

Can you change encoding settings in wp-config.php to reflect the new UTF character set:

/** Database Charset to use in creating database tables. */
define('DB_CHARSET', 'utf8');

/** The Database Collate type. Don't change this if in doubt. */
define('DB_COLLATE', '');

Please let me know if it works for you.

Thanks.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Ok, just checking now.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

For #1, You can check, this https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/ for All-items tab

For #2, You can also check the above link for updating the package, you have also access there.

For #3, and for disabling the first email, please adjust the code from download-manager\libs\class.Apply.php in line number 337

if(get_option('__wpdm_disable_new_package_email') == 0 && wpdm_query_var('status') !== 'auto-draft')

and please back up the file for the next update.

Thanks.

Hi,

I have enabled the pdf stamper, http://bbv.32d.myftpupload.com/download/3-23-2020-2, the link is working fine, the download link working too. please check.

Thanks.

Hi,

This working fine from my side. I have tested two packages. one package giving access to the subscriber, author. other access was given to subscriber only. https://managementresearch.co.in/download/wpdm-test-2/, https://managementresearch.co.in/download/recession-impact-on-capital-structure-determinants-evidences-from-india/. I have attached image too.

Thanks.

Brother, It is working fine. please check,

http://intranet.cpam06-communication.com/telechargements/test-2/,

please see the attached screenshot,

Thanks.

I have checked that, it was ok, can you clear your cache, please let me know. I shall check it again.

Thanks.

Which page is related to your provide a screenshot?

Thanks.

Hi,

Are you talking about the loading SVG file? Like when you lock your packages, it shows when pressing the download link.

Hi,

Can you provide a temporary FTP credentials details for checking that? because sometimes, it may be some broken or conflict with the site. for that, it needs to check the scripts one by one via Cpanel or FTP.

Thanks.

Can you provide a screenshot where position do you want and the adjustments?

Thanks.

Hi,

Please put this below code in download-manager\assets\css front.css, it should work then

@media only screen and (max-width: 600px) { 
    
    .w3eden .modal.show .modal-dialog  {
    width: auto !important;
    margin-top: 50% !important;
}  }

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Yes, you can edit it from download-manager\tpls\lock-options\password-lock.php as your requirements.
you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

Hi,

Yes, it is possible, if you are using WPDM PRO, you can do it from Downloads > Templates > link-templates/page-templates, you can clone them or create a new one. and thus you can edit them or use in your own package settingspage-templates/link-templates.

Furthermore,
you can follow the link below documentation,

Template Files

by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templatesfor page template or tpls>link-templates for link template. and edit them as your own requirements.

Thanks.

For the icon alignment adjustments, it needs some responsive design adjustments, I shall give the solution very soon.

Thanks.

Hi,

I have checked the console, it is giving the server error,

please contact your server administrator on this issue.

hope, you will get your issue solved very soon.

Thanks.

Hi,

Do you want to edit the PDF previews or just edit the pdf file? or extract components of PDF for this it may need other services.

Thanks.