Nayeem Riddhi

Please update to the latest version. it is working fine from my side.

Thanks.

The credentials are showing incorrect

Please check

All are showing correctly, which part is missing? let me know.

Please update to the latest version. and let me know, if the problem persists.

Thanks.

Hi,

Please your site URL…

Hello,

I have also done before from scratch also, please check, the file has been included in your themes/download-manger/wpdm-all-downloads.php

Volume 17, Number 1 (January – March 2017)

Please see the video, https://www.loom.com/share/aa5ce3a073524b9e90220dd60f744add, how to do this step by step.

OK, just making a video for you. wait…

Ok, now check, https://managementresearch.co.in/wpdm-test-packages/, you can include category from the sidebar block editor settings.

Thanks.

Hi,

Please check, I have made one page for you, https://managementresearch.co.in/wpdm-test-packages/, do you want as like this page layout? let me know.

Thanks.

Hi,

You didn’t have installed https://www.wpdownloadmanager.com/download/wpdm-api/ add on yet. please check

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking. it may be there some conflict with plugins or other

Thanks

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Please give your related page link. if possible, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

I have adjusted it with the codes in your wpdm-all-downloads.php of your child theme,

<script type="text/javascript">
url = new URL(document.URL);
urlsp = url.searchParams;
$chck =(encodeURI(urlsp.get("wpdmc")));

if($chck !="null")
{
    jQuery('html, body').animate({
        scrollTop: jQuery("#wpdm-all-packages").offset().top
    }, 2000);

}
</script>

Please check if it works for you.

Thanks.

Hi,

Which image do you want to attach? featured image or additional images. please let me know.

thanks.

Hi,

I have checked your issue. There are 27 plugins on your site. can you enable/disable them checking where the conflict is making, I think there may be conflicting there. if you can’t able, you can also give me permission for checking.

Thanks.

Are you missing the other 4 license keys in your WPDM PRO license option?

thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hi,

Please follow these steps if it helps you,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Hi,

I have checked your issue. File cart is working fine now.

please check now.

Thanks.

There might be some extension need for solving the server error. please check your server settings. a huge number of users are using without the server error. please check the extensions which are missing there.

Thanks.

Hi,

I can’t able to create a package from your site, there are lots of server error in your console, they are blocking WPDM services. for that, you may contact your server administrator.

and you can use download URL from here, as I point in the attached image

please check

Thanks.

Hi,

Do you want to get the real path like a flat path? If you unmask download link, bots will be able the find any public download link easily. and for the getting flat path, you can activate flat download URL beta, it may not work properly or work properly because it is running in the testing purpose. let me know.

Thanks.

Sorry for your patience, I was unable to login, can you please check your credentials?

Thanks.