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Nayeem Riddhi

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Mar 27, 2020 at 3:03 pm in reply to: Author profile url is not working #122927

Nayeem Riddhi
Moderator

Hi,

We have found that issue earlier, author page related issue. we will try to update it in the next release.

Thanks.

Mar 27, 2020 at 1:53 pm in reply to: Display list of categories with their images #122923

Nayeem Riddhi
Moderator

Hi,

There is also available widgets that will help you show packages in the sidebar, footer or anywhere widgets enabled area. Have you checked that? please let me know.

Thanks.

Mar 27, 2020 at 1:41 pm in reply to: WPDM DROPBOX + LAZY DOWNLOAD NOT WORK #122921

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 27, 2020 at 10:50 am in reply to: Charged twice for order Order for WP Download Manager #122916

Nayeem Riddhi
Moderator

Hello,

If you want to cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

Mar 27, 2020 at 10:47 am in reply to: Blocked Emails Locking Up #122915

Nayeem Riddhi
Moderator

Hi,

Does it get frozen? Please let me, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 27, 2020 at 10:39 am in reply to: Problem: displaying categories #122913

Nayeem Riddhi
Moderator

Hi @fi-lo,

If you are facing CSS problem. please try to adjust from Settings > User Interface switching bootstrap version, enabling/disabling scripts/styles. Please check and let me know.

Thanks.

  • This reply was modified 5 years, 7 months ago by Nayeem Riddhi.
Mar 27, 2020 at 10:19 am in reply to: Download link in the mail cannot work #122906

Nayeem Riddhi
Moderator

Ok, If it is your less important plugin. please deactivate it. and let us know if need further assistance.

Thanks.

Mar 26, 2020 at 4:30 pm in reply to: Not able to upload files above 50 MB #122857

Nayeem Riddhi
Moderator

Hi,

You can adjust it from php.ini file setting these options,

upload_max_filesize = 128M
post_max_size =64M

I hope it will help you. you can also increase your value as your choice.

Thanks.

Mar 26, 2020 at 3:13 pm in reply to: Download link in the mail cannot work #122851

Nayeem Riddhi
Moderator

Why popup is not working? It was working previous time. Have you installed any plugin recently?

Mar 26, 2020 at 3:02 pm in reply to: Newsletters and AutoResponder bug #122849

Nayeem Riddhi
Moderator

Hi,

What PHP error showing in the console log? please attach a screenshot.

Thanks.

Mar 26, 2020 at 2:57 pm in reply to: Backend issue with Elementor – previewing a template #122848

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 26, 2020 at 2:52 pm in reply to: Problem with upgrade #122847

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Mar 26, 2020 at 2:45 pm in reply to: PDF Watermark messes up links in the pdf #122846

Nayeem Riddhi
Moderator

Hi,

Which plugin making it conflict? Please let me know.

Thanks.

Mar 25, 2020 at 9:03 pm in reply to: “there has been a critical error” with protection options #122835

Nayeem Riddhi
Moderator

Hi,

I have checked your issue. For LinkedIn and Twitter there giving a server error message.

img

img

It may be blocked from the server for this functionality. please contact your server administrator.

Thanks.

Mar 25, 2020 at 8:29 pm in reply to: Basic Front End Display Question #122833

Nayeem Riddhi
Moderator

Please check now your page. It is working now.

Thanks.

Mar 25, 2020 at 8:05 pm in reply to: Slow admin due to Download Manager calls #122832

Nayeem Riddhi
Moderator

Hi,

Please update to the latest version. I hope your problem will be solved.

Thanks.

Mar 25, 2020 at 7:50 pm in reply to: Video Player Template tag don’t works #122830

Nayeem Riddhi
Moderator

Video player working fine in Mozilla Firefox, I have informed about this with the related developer. I think soon there will be an update for this.

Thanks.

Mar 25, 2020 at 7:31 pm in reply to: Video Player Template tag don’t works #122828

Nayeem Riddhi
Moderator

Hi,

I think you may be facing issues with the Chrome browser. Please let me know.

Thanks.

Mar 25, 2020 at 7:30 pm in reply to: disable pagination and serach #122827

Nayeem Riddhi
Moderator

Hi,

For removing date you can just update cols="author_name|page_link|categories" by removing update_date. for disabling pagination (both top ) and search you have to make jstable=1 to jstable=0. And for removing icon you have to adjust code background-image: url('<?php echo $ext ; ?>'); in line number 270 from download-manager/tpls/wpdm-all-downloads.php. and for pagination you have to adjust/remove code from the same file in line number 361 to 387. and it is better to backup the file in your local PC or other places for the update of the plugin. then you have to just replace the file. I hope it will help you.

Thanks.

Mar 25, 2020 at 5:36 pm in reply to: EMAIL Lock – immediate download #122823

Nayeem Riddhi
Moderator

Hi,

It is the basic system for generating a download link. When you press the first submit button then it generates the download link.

Thanks.

Mar 25, 2020 at 5:30 pm in reply to: Download link in the mail cannot work #122822

Nayeem Riddhi
Moderator

Hi,

You can change email templates from the Downloads > Templates > Email Templates edit section.

Thanks.

Mar 25, 2020 at 5:25 pm in reply to: Issues updating WPDM from 4.9.6 to 5.0.7 #122821

Nayeem Riddhi
Moderator

Hi,

Your provided error log link giving Invalid Access. Please check.

Thanks.

Mar 25, 2020 at 5:18 pm in reply to: Email Export List #122819

Nayeem Riddhi
Moderator

Hi,

Which version you are using? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Mar 25, 2020 at 6:40 am in reply to: “there has been a critical error” with protection options #122802

Nayeem Riddhi
Moderator

Hi,

Please give your temporary WP-ADMIN credentials in a private reply for checking from my side.

Thanks.

Mar 24, 2020 at 10:56 pm in reply to: Conflict with Tabs/Toggles in Avada #122778

Nayeem Riddhi
Moderator

Hi,

You should find User Interface Settings. If possible, Please give your temporary wp-admin login details in a private reply for checking.

Thanks.

Viewing 25 posts - 18,626 through 18,650 (of 19,901 total)
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