Nayeem Riddhi

Forum Replies Created

Viewing 25 posts - 18,526 through 18,550 (of 19,886 total)
in reply to: Changelogs for latest updates #124954

Nayeem Riddhi
Moderator
in reply to: Archive Categories not expanding #124948

Nayeem Riddhi
Moderator

Maybe one script conflicting inside the plugin

in reply to: Conflict with WooCommerce Membership #124947

Nayeem Riddhi
Moderator

Please let me know, #2 and #3 get solved thus this way.

in reply to: Conflict with WooCommerce Membership #124946

Nayeem Riddhi
Moderator

Hi,

Please follow these steps if your problem get a solution by upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Thanks.

in reply to: Update Download Manager #124945

Nayeem Riddhi
Moderator

Hi,

Please follow these steps for upgrading the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

in reply to: Archive Categories not expanding #124936

Nayeem Riddhi
Moderator

Hi,

The plugin Bold Builder making the conflict. after disabling the plugin, it is working fine. Please check.

Thanks.

in reply to: Conflict with WooCommerce Membership #124928

Nayeem Riddhi
Moderator

Hi,

For issue #3, is it causes for WooCommerce Membership plugin? please let me know.

Thanks.

in reply to: Polylang categories #124926

Nayeem Riddhi
Moderator

Hi,

You can use Loco Translate or gtranslate plugin also. I hope they may help you.

Thanks.

in reply to: PDF viewer add-on #124925

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.


Nayeem Riddhi
Moderator

Hi,

For the same user, repetitive download restriction needs IP track or user role set, there is also a WPDM Membership plugin for role settings. From default settings, it can be done through some customization, you can place your query here for customization, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.

Thanks.

in reply to: ReCaptchaV3 #124914

Nayeem Riddhi
Moderator

Hi,

For now, WPDM only supports version 2.

Thanks.

in reply to: Order #124908

Nayeem Riddhi
Moderator

Hello,

If you want to cancel your subscription or any payment related query, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.

Thanks.

in reply to: Fatal error in activating the Pro Version #124907

Nayeem Riddhi
Moderator

Hi,

Please try to switch theme to another theme, if possible, please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

in reply to: Dynamic Currency Conversion #124906

Nayeem Riddhi
Moderator

Please install the Premium Package ( https://www.wpdownloadmanager.com/download/premium-package-wordpress-digital-store-solution/ ) to customize the currency option.

If you have already installed it then go to Downloads > Settings > Premium Package > Payment > Currency Configuration to change the currency.

in reply to: Bulk import #124905

Nayeem Riddhi
Moderator

Hello,

Are you facing trouble with finding download files or download links? Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

in reply to: SKP File Download Issue #124904

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

in reply to: Change message on download page #124892

Nayeem Riddhi
Moderator

Hi,

You will find it here, download-manager\tpls\lock-options\password-lock.php in line number 11. you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/.

As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>lock-options>password-lock.php and change according to your need. I hope it will help you.

Thanks.

in reply to: Error download link “Flat Url” #124890

Nayeem Riddhi
Moderator

Hi,

It is still on the test ( “beta” ), sometimes may not work properly. We have placed it in testing purpose and it is progressing. we hope soon it will be in the working version.

Thanks.


Nayeem Riddhi
Moderator

So, you are working in online, right, how do you save you the spreadsheet files? I have seen that there is a download option in the online spreadsheet and saving options like excel, CSV, etc. please let me know.

Thanks.


Nayeem Riddhi
Moderator

Hi,

What type of custom fields need to show in your emails that get send when someone downloads a file. There is also a basic Email lock or Form lock option(form lock addon) for this feature. please let me know.

Thanks.

in reply to: Assigning user role at registration #124884

Nayeem Riddhi
Moderator

Hi,

You are trying to find

Settings>Frontend Access has a section entitled “Allowed Sign up Roles” the description of which says “ . . . users signed up using that form will be assigned to that selected role.”

you can check it here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_user_dashboard-user-dashboard-short-code/.

please let me know.

Thanks.

in reply to: Archive Categories not expanding #124882

Nayeem Riddhi
Moderator

Hello,

Please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

in reply to: Access to a Particular Category #124881

Nayeem Riddhi
Moderator

Hi,

For accessing or giving restrictions in a package or a particular category based on the role is need some customization. you may place a query here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade and discuss here.

Thanks.

in reply to: Direct Download only certain file types #124879

Nayeem Riddhi
Moderator

Okay glad to hear this

in reply to: Conflict with WooCommerce Memberships #124878

Nayeem Riddhi
Moderator

Hi @all,

The good news for all that new update releasing tonight for this issue.

Thanks, everyone.

Viewing 25 posts - 18,526 through 18,550 (of 19,886 total)