Hi,
I think you are attaching the file from the Select From Media Library.
When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector.
I hope you have understood.
Thanks.
Hi,
You can see the action and filter references here for this purpose, https://www.wpdownloadmanager.com/doc/action-reference/. I think it may help you.
Thanks.
Hi,
I have seen some errors in your browser console. Please try adjusting from Downloads > Settings > User Interface enabling/disabling style/scripts. I think it may help you, if not, if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
You can check the template tags here, https://www.wpdownloadmanager.com/doc/templates/template-tags/, if you search here by fav you will find [fav_button], [fav_button_sm], [fav_button_ico]. you can use them in your custom template files.
Thanks.
Ok, have you checked this option as I image attached? It is in basic setting.

Please let me know.
Thanks.
Hi,
If somebody clicks the download button, then it needs to stay on the same page for some time. Like when you press the button it downloads the file from the generated link. By default, the feature is, it has to be closed the popup manually.
Thanks.
Hi,
I was checking your Bold Builder plugin, where was the conflict creating. I was removing one portion of the plugin, but refreshing the page giving me now Error in your site. Before that, I have backed up your plugin in zip, you can extract it too from wp-contents > plugins. If you want to fix the expanding category, please give your temporary FTP credentials in a private reply.
Thanks.
Hi,
Please update your WPDM plugin, these options are missing in your Twitter Key settings as I image attached

BTW, I have put my twitter credentials for checking, you can remove it and put your own.
Thanks.
Have to check from your site. if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
If you disable Bootstrap CSS from Downloads > Settings > User Interface, it might be helpful for you. But let me know if there are other functions get broken too, then have to look at the Bootstrap CSS code for further approach.
Thanks.
Hi,
Can you please adjust like this as I image attached,

Please let me know if it helps you.
Thanks.
Hi,
Are you searching for such an option like this? https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/. please elaborate more about your query.
Thanks.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
Yes, You can follow this doc and edit templates, https://www.wpdownloadmanager.com/doc/template-files/, by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. Thus you can also replace your default template by custom made template.
I hope it will help you.
Thanks.
Hi,
Please check from Downloads > Settings > User Interface enabling/disabling styles/scripts if it help you. if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
The lazy download is not working correctly in the live server, but working in localhost. I have found the issue. Soon I will try to update about this.
Thanks.
Ok, I have seen this. This is not office hours in our local time. you may get an update about this 3-4 hours later.
Thanks.
Hi,
Those add-ons are in the all-add-on pack, they are also in
WordPress Download Manager Special Pack
.
so, what may be the conflict?
Please let me know.
Hi,
If you look into the https://www.wpdownloadmanager.com/download/wordpress-download-manager-special-pack/, then you will find there also included some special add on. Those you have already purchased through
all add-ons pack
Please let me know.
Thanks.
Soon, you will be updated about this.
Thanks.
Hi,
Can you please look into it? https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
Please let me know if it helps you.
Thanks.
Hi,
Please follow these steps for upgrading the plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from Downloads > Settings > Updates tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Please let me know if it helps you.
Thanks.
Hi,
Please adjust settings from Downloads > Settings > User Interface enabling/disabling styles/scripts. if it helps you please let me know.
Thanks.
Hi,
Which version you are using? have you changed something from Downloads > Settings > User-interface. if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
We update frequently for making compatible with the latest. we also try to add this feature too in our updated version.
Thanks.