Forum Replies Created
Hi,
Please put this below code in download-manager\assets\css front.css, it should work then
@media only screen and (max-width: 600px) {
.w3eden .modal.show .modal-dialog {
width: auto !important;
margin-top: 50% !important;
} }
Thanks.
Hello,
Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Yes, you can edit it from download-manager\tpls\lock-options\password-lock.php as your requirements.
you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
Thanks.
Hi,
Yes, it is possible, if you are using WPDM PRO, you can do it from Downloads > Templates > link-templates/page-templates, you can clone them or create a new one. and thus you can edit them or use in your own package settingspage-templates/link-templates.
Furthermore,
you can follow the link below documentation,
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templatesfor page template or tpls>link-templates for link template. and edit them as your own requirements.
Thanks.
For the icon alignment adjustments, it needs some responsive design adjustments, I shall give the solution very soon.
Thanks.
Hi,
I have checked the console, it is giving the server error,

please contact your server administrator on this issue.
hope, you will get your issue solved very soon.
Thanks.
Hi,
Do you want to edit the PDF previews or just edit the pdf file? or extract components of PDF for this it may need other services.
Thanks.
Hi,
Please follow these steps if it helps you,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
you can also try logout/login again from your site.
Thanks.
Hi,
Please check the plugins activated or not. there is something potentially blocking the registration of the endpoints. Once the WP REST API plugin is activated it will load in the endpoint routes.
Thanks.
Hi,
I have checked it. It looks like this form,

Thanks.
Hi,
After disabling the Disable Bootstrap JS. it’s also had some conflict. I have spent more than couple of hours on your issue. Now I have just put in your Theme option > Custom CSS in
.collapse.in {
display: block !important;
}
It is working fine. please check
Thanks.
Hi,
From the general themes, it doesn’t make conflict with bootstrap 4. But there are lots of features and options in your Avada theme. however, I have disabled Downloads > Settings > User Interface Disable Bootstrap JS. Now it is working fine.
Thanks.
Hi,
Is there any payment gateway related option/plugin enabled in your site? I have seen that PayPal is inactivated in your Payment tab.
It may need some customization. you may knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade
Thanks.
There also available files and fileinfo section, like fileinfo,
"fileinfo": {
"1": {
"title": "The Alchemist",
"password": "",
"license_price": {
"statdard": "",
"extended": "",
"unlimited": ""
},
"price": ""
}
},
You can search the doc with files or fileinfo tag. also if you are using windows operating system, you can search it by, CTRL + F
Thanks.
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This reply was modified 5 years, 10 months ago by
Nayeem Riddhi.
Hi,
Can you check it please, it is like others file updating as you like PDF, https://imsas.github.io/wpdm-rest-api-docs/#update-a-package,
Please check. you can also ask more if you have any queries.
Thanks.
Hello,
Sorry for having some patience. I have not enough access that, is it your payment method Paypal activate or not if you want active your payment gateway stripe please disable the Paypal, otherwise, you should active your stripe payment method. and for the indicator of stripe, there may need some adjustments.
Thanks.
What condition do you want to apply? please elaborate on your query.
Thanks.
Hello,
What type of issues you are facing? please let us know.
Thanks.
Yes, you can use this shortcode in your page if it fulfills your requirements.
Thanks.
Hi,
Please give your related page link for checking. Before that you can also try from Downloads > Settings > User Interface enabling/disabling styles/scripts. Please check.
Thanks.
Hi,
Please adjust the code plugins\wpdm-premium-packages\includes\menus\templates\orders.php in line number 323 from this date(get_option('date_format'). " " .get_option('time_format'),$order->date); to wp_date(get_option('date_format'). " " .get_option('time_format'),$order->date, null); code . it will give the correct time. we shall updating in the next version.
Thanks.
Hi,
If you are using free, I think it doesn’t cost you for the plugin. For implementing [audio_player] tag you can follow the link below documentation,
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templatesfor page template or tpls>link-templates for link template. Then you can put the tag where you want to place that.
Thanks.
It will give as the PDF image should return as its framework. you can try also other PDFs or upload again the PDF also. I think it may help you.
Thanks.
Hi,
Please, give your temporary wp-admin login details in a private reply for checking. Though I am going to sleep now, I shall try to check it tomorrow.
Thanks.