Nayeem Riddhi

Hi,

Have you used any all-packages shortcode or any categories shortcode on that page? if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hello,

Your provided link doesn’t have add to cart option, can you elaborate your query again please. and you can also share the screenshots. let me know further.

Thanks.

Ok, just checking your issue…

Which shortcode you are using here. let me know.

Thanks.

Yes, when the plugin will be updated. Then, the images will be lost. you should back up them in your local storage. And just replace them when the update comes.

Thanks.

Hi,

Please check now, it is working fine. The main cause was not giving the right path from ABSPATH and it was cut off the protocol URL. so, it was redirecting 404 images. However, it was giving the error only for a simple plugin Root Relative URLs. I have deactivated this now, it is working fine now.

Thanks.

Hi,

Have you backed up the version 1.2.4 for the safety purpose?

Probably no, but images should be increased the proportion size of the column and row.

I can also do it for you, but the functionality has been set in the background like image, not any font. so there may need some graphics work for increasing the size and color.

Thanks.

Hi,

Have you checked this new feature, https://www.wpdownloadmanager.com/how-to-add-modal-popup-login-form-in-your-wordpress-site/, it can help you as your requirements. please let me know furthermore.

Thanks.

Hi,

I have found the button, they are generally images. named in download-manager\assets\images called sort_asc sort_asc_disabled sort_both sort_desc sort_desc_disabled. you can create your own according to your requirements and relace them there.

Thanks.

Your file cart Version is 1.2.4, can you update it to the latest version for checking.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Please give your page URL too.

Thanks.

Hi,

Please add these below code in your theme style.css

label.custom-select span {
    display: none !important;
    }

.w3eden .custom-select {
    padding: 0px !important;
}

.w3eden .input-group-lg>.form-control:not(textarea), .w3eden .input-group-lg>.custom-select {
    height: 46px !important;
}

and please refresh the page with a hard reload or you can also clear the cache.

Thanks.

Hello,

It may be occurring for some conflict with other plugins or also can be confliction within your theme scrips. you can enable/disable other plugins for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking and also the related pages.

Thanks.

Hello,

Updated it again now. you may check now.

Thanks.

Hello,

Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

You will find in add on description that,

No need to purchase separately. Added as a core feature with WordPress Download Manager Pro

It has been added to the Downloads > Asset Manager option.

Thanks.

Hi,

There can be an issue with

Access Settings: When user is not allowed to download:

option. or others can also cause the problem. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

There maybe remained conflict with your site other plugins or also can be theme conflict within the script. you can also check them enabling/disabling the plugins. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

I think the error coming from

taxonomy-wpdmcategory.php

specifically. I shall back to you soon checking the issue.

BTW,

Can you provide temporary FTP credentials in a private reply for checking it in safety purpose

Thanks.

• This reply was modified 5 years, 9 months ago by Nayeem Riddhi.

Hi,

Have you the checked email templates from Downloads > Templates > Email Template, there is an option for editing those email from the admin panel. however, which email template do you want to adjust? let me know.

Thanks.

Which size and color do you want? please describe in the details. I will try to adjust your options.

Thanks.