Nayeem Riddhi

Which PHP version you are using? if you are using an old version of PHP, please upgrade it. please follow these steps for updating the plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

Which redirect URL doesn’t work. I think you are talking about WPDM login redirect. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Does the issue cause trouble while uploading or downloading the file? please try to enable/disable other plugins if there any conflicts remain. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have checked that, the pdf you have uploaded is not properly uploaded. But the uploaded the other pdf is working properly. I have also made a test file package, https://www.simonsays.org.uk/download/wpdm-test/, it is working properly. please check.

Thanks.

Glad to hear this, Thanks.

Hi,

Can you please give the related page URL? and elaborate your query more

Thanks.

Hi,

What type of problem you are facing? please let me know.

Thanks.

Hi,

Please update your PHP version. I hope your problem will be solved.

Thanks.

Hi,

Can you post your query in English, please

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

If it is urgent. you can also mail support@wpdownloadmanager.com. I think the update is coming very soon

Thanks.

Hi,

Your issue has been adjusted. I have adjusted it from your theme creating the single-wpdmpro.php file in your theme folder. please check now.

Thanks.

Yes, it’s also doing. But it will hide the search the other category too. However, if it works for you, it will be very glad news too

Thanks.

Please any payment and subscription-related issue mail support@wpdownloadmanager.com

Please give the related page URL. where the clickable link is going wrong. if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Yes, it is a known issue. SVG upload is blocked for security reasons. Yes, you can also be zipping all of your files too.

Thanks.

Have you cleared browser cache, it may be related to that.

Can you check to please your PHP version, which version you are using? I think you are using an old version of PHP. let me know.

Thanks.

Hi,

Please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks.

It should work like,

.wpdmcard.wppm-card.color-red.fetfont {
    display: none !important;
}

please provide the information, what you are trying to do. I shall adjust it for you

Thanks.

For the link Download Limit erreicht – Mehr Infos hier it goes to,

This site can’t be reached
http://www.xxx unexpectedly closed the connection.

What is your site URL, above URL showing,

http://www.simonsays.org.uk’s server IP address could not be found.

let me know.

Thanks.

Hi,

Please do such this way, create a link/page template PHP file in your active theme dir example: {active-theme}/dowload-manager/link-templates/my-custom-template.php Now in my-custom-template.php, you can use PHP code too along with template tags, you can put this below code for showing if there any file attached or not, then showing the download button,

<?php if(count(WPDM()->package::getFiles($ID, true)) > 0 ) { ?> [download_link] <?php } ?>

please check and let me know.

Thanks.

Yes, you should upload images through the previews option. so that, the images should be previewed.

Thanks.

Hello,

I have seen that you are using a very old version of WPDM. can you please update it to the latest one?

Thanks.