Forum Replies Created
Hi,
Can you please deactivate/disable others plugin for checking, also you can check to switch to other themes. if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
I have found the issue. soon, you will be updated about this.
Thanks.
Hello,
please, give your temporary wp-admin login details in a private reply for checking and I shall try to adjust for you.
Thanks.
Hi,
I have checked from my side that, it is working properly from here,

Ok, is there any conflict with our WPDM PRO plugin? it is related to Ultimate member and woo-commerce plugin. there also an add on for limiting page with certain users, please let me know, https://www.wpdownloadmanager.com/download/wp-pro-membership/
Thanks.
Hi,
Which add on are you talking about? is it related to https://www.wpdownloadmanager.com/download/file-hosting-sharing-add-on/ or others? please share your package or page URL.
Thanks.
Hi,
I was adjusting the issues. But your site is too slow for browsing. Is there anything you have changed? let me know
Thanks.
Hi,
After registration, there should be sent an email to the customer, there is an email template named User Signup Notification ( To Customer ), you can edit it as well. however, you can also see these two docs from here for clarification,
https://www.wpdownloadmanager.com/how-to-create-a-wordpress-user-registration-form/
Thanks.
Glad to hear this. if you need further assistance please open a ticket here.
Thanks.
Hello,
Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Everything will have remained the same. You can also follow these steps for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hi,
Please share your page URL. if possible, Please, give your temporary wp-admin login details in a private reply for checking.
Thanks.
Hello brother,
but your requirements was
The present layout is:
https://www.dropbox.com/s/z6adp66ysh8tqh6/present.jpg?dl=0Required Layout:
https://www.dropbox.com/s/u6yzaehop1fdclg/reqd.jpg?dl=0
is it ok…
Please update your query where you are facing the problem, I shall try to resolve the issue. you can also provide a screenshot of what you are trying to do. let me know.
Thanks.
Hi,
Sorry for some late. I can’t able to log in, this error is showing,

I think there might be a conflict one of your plugin in your site, can you deactivate others for checking where is the conflict making, you can also switch to other themes for checking.
Thanks.
Hi,
I have seen that you have used one of our page template 2 Columns, Image Left, by default it will show as the design shows now. What adjustments do you want to? for more clarification you can provide a screenshot too. I shall make it for you.
Thanks.
Yes, the category should be selected too. Do you want to create an alert before updating or creating a package for selecting category? or adjust the category in the default format/default category.
Thanks.
For the Thumbnail gallery image, you can see [thumb_gallery_WxH] template tag which you can use in page/link template. you can also see the other template tags in the docs here, https://www.wpdownloadmanager.com/doc/templates/template-tags/
Hi,
I think you have changed the page shortcode now, which shortcode you want to adjust. please let me know.
Thanks.
You can check this add on for membership plan, https://www.wpdownloadmanager.com/download/wp-pro-membership/. let me know if you need further assistance.
Thanks.
Yes, Only Block download link/ Hide Everything Option is available in WPDM PRO
Thanks.
Hi,
Install and activate the add-on just like any other regular plugin ( add-ons are actually just another plugin ). After activating page template add-on you will see template meta box in add/edit package window. There is drop-down you will see all custom page template available with your theme.