Nayeem Riddhi

Hi @s-sudati,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Your problem has been resolved. It has to be checked from the category section also. because you have also chosen the category,

please check now

Thanks.

Hi @s-sudati,

If the root dir in WPDM settings is incorrect. please try to adjust it from Settings > Basic > Server File Browser ► Server File Browser Base Dir.I hope it may help you.

Thanks.

You are most welcome. we are always here for giving you services. If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

You can adjust it like this

.w3eden .media-body {
    width: 100% !important;
}

put it in your theme style.css

Thanks.

I think you have given a wrong page URL. Can you check it again? it doesn’t have the table that you have provided in your screenshot.

Thanks.

Which table you are mentioning, can you provide a screenshot, please

Thanks.

Hi,

These both should be worked. Button templates designed specifically for button templates, https://www.wpdownloadmanager.com/download/wpdm-button-templates/ and shortcode for link templates. please update to the latest version and clear the cache, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

For #1, Does it conflicting with only with the WPDM plugin? let me know

and for #2, which role you are using, I have given five user roles here, ['author', 'editor', 'administrator', 'manager', 'subscriber']; it should work under these roles.

Thanks.

Hi,

You have to use only the category slug instead of any category. please read the doc carefully from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. thus, it will help you.

Thanks.

Yes, possible. [doc_preview] template tag is responsible for a PDF view. You can keep [doc_preview] template tag in your custom template and remove the rest of the part. Thus, it will help you show only the PDF preview part.

Thanks.

Please update the plugin to the latest version and clear the cache. I hope it may help you.

Thanks.

Hi,

I think you are facing a problem with uploading files greater than 250 MB. however, you can increase it. you can see this article for this.https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/ I hope it may help you.

Thanks.

Hi,

It is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.

Hi,

Your problem has been resolved after updating the plugin and switching the bootstrap version.

Thanks.

Hi,

In that case, it is happening due to the js cache. Please try cleating the cache. Alternatively, in the latest update 3.1.02, we have added an option to unmask the download link, that option will resolve the issue regardless of the js cache.

Can you please enabling/disabling style/scripts from Downloads > Settings > User Interface for checking. then let me know and also you delete install again the plugin, you won’t lose any data.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Is it related to WPDM free/pro plugin? please let me know.

Thanks.

Please share your page/ files URL. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,
Please update to WPDM v5.1.14. Also, if you are using Bootstrap 3 UI in WPDM UI setting, please select Bootstrap 4, bs 3 will be dropped soon and we are not maintaining it anymore. Finally, clear all cache. That should resolve the issue. Also, you may unmask download link from WPDM settings to resolve the issue:

If there the old version please try to delete the old one and upload the latest one. I hope it may help you.

Thanks.

I think you are trying bulk apply to the role user for your packages from the author dropdown. It is a WordPress limitation there is only showing admin users, you can try below code in your theme functions.php and let me know if it works for you,

add_filter( 'wp_dropdown_users_args', 'wpdm_change_user_dropdown', 10, 2 );

function wpdm_change_user_dropdown( $query_args, $r ){

$screen = get_current_screen();

if( $screen->post_type == 'wpdmpro' ):
    $query_args['role__in'] = ['author', 'editor', 'administrator', 'manager', 'subscriber'];

    unset( $query_args['who'] );
endif;

return $query_args;
}

thanks.

• This reply was modified 6 years, 3 months ago by Nayeem Riddhi.

sorry for the inconvenience. please have patience. we are updating about it soon

Thanks.