Nayeem Riddhi

Yes, you shall find it from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. please login and download it from here.

Which typography section. I think it will prevent consume the time before fixing the problem

Hi,

I can’t able to log in. It is frequently redirecting me to the jetpack page. please check

Thanks.

I have checked your issue. Does the problem happen recently? Have you added additional style/script in your theme recently? The problem just disappeared when you shall switch the theme to other themes. It needs to check one by one script where this makes the conflict if you don’t have added additional script recently. Need temporary FTP credentials for that process. let me know.

Thanks.

Ok, if it is not possible, please try to adjust style/scripts from Downloads > Settings > User Interface, or you can also switch bootstrap version.

Thanks.

Hi,

The settings need to check from backend,https://consilium-events.com/wp-admin, but I can’t log in with this credentials, saying,

You don’t have access to this page, contact the website administrator.

please check

Hi,

I need backend/wp-admin access too. it is saying,

You don’t have access to this page, contact the website administrator.

please check

Hi,

We have found the issue, it will be adjusted with the next quick update within tomorrow.

Thanks.

Hello,

Your credentials are not working. check it again

Please use the IMG option for attaching a screenshot here.

Hi,

I have checked that, your WPDM Directory Add-on is not installed there. please install the add on and let me know.

Thanks.

Hi @phileas,

Please open a separate ticket for your issue, please. I shall try to help you.

Thanks.

Hi,

Are you talking about icons from the Package Settings > Icons option? if possible, Please, give your temporary wp-admin login details in a private reply for further checking.

Thanks.

Yes, you will find such an option in Downloads > Subscribers > Email Lockof approval for the email lock

Thanks.

Hi,

Please try to adjust some styles/scripts from Downloads > Settings > User Interface. you can enable/disable them and also can switch bootstrap version too. let me know.

Thanks.

Yes, you may sometimes face problems with Server File Picker BETA version. You can choose other pickers for your files too.

Thanks.

Hi,

There might be a conflict with other plugins or also can be a conflict with any script within your active theme. Can you enable/disable other plugins and also switch the theme for checking. otherwise, if those not help, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Can you try to enable/disable style/scripts or switching bootstrap version from Downloads > Setiings > User Interface. it may help you. otherwise, if possible, Please, give your temporary wp-admin login details in a private reply for checking.

Thanks.

Hi,

Please contact support@wpdownloadmanager.com for changing auto-renew payment

Thanks.

It is now as like as before. However, the only issue is saving taxonomy backend as well as frontend. I think this is also your requirements. let me know.

Thanks.

Hi,

Please select “Save in file” and then save settings. That will restore previous session management options and everything will work fine, however, we are coming with a new update within the next 24 hours with the fix. you will find it Downloads > Settings > Privacy > Temporary Storage Management

Thanks.

Yes, I have checked now. they are working now. Maybe for the master key got to expire. so that, it was redirecting to the invalid download link. There also caused this issue for Private Download Link Usage Limit or Private Download Link Expiration Period or sometimes wpdm-cache read-write permission. Anyone facing this problem should get help here.

Thanks.

Hi @portalkairos,

Please open a separate ticket for that

Thanks.

For #problem_1, You are getting one for admin email other is seller email. For that, you are getting two mails

And For #problem_2, I think you meant the option beneath Frontend Settings form Downloads > Settings > Premium Package
Ask for billing address on the checkout page has been checked, if you checkmark this option, your billing address will be shown.
let me know.

Thanks.