Nayeem Riddhi

Without the download page template and link template(shortcode page), it won’t be downloaded anywhere without pressing/clicking the download button

HI,

You can Unmask Download Link as i image attached,

thus, it may help you

Thanks.

Hi,

Can you explain a little more

when the page loads the answers are not displayed automatically

which answer do you want to load automatically

Thanks.

Does it affect your site frontend design/look also? like site breaking or showing any notice

Hi,

Which PHP version you are using? it can also be caused for the PHP version.

Thanks.

Hi,

That is not possible yet. If you want to protect all files, you can move all to secure the WPDM upload directory.

Thanks.

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Can you please check to enable/disable other plugins if there any conflict remains and also can switch theme to others for checking. then please let me know if the issue doesn’t get resolved.

Thanks.

Hi, Use the attribute items_per_page="10" instead of item_per_page=”10″. i hope it will help you.

Thanks.

Please adjust some options as I attached image in the screen options

I hope it will help you

Thanks.

Hi,

For a premium file, one has to check out the payment process then he/she has to download the file.

and for video file download protection, there may need some customization. you may please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade

Thanks.

Hi @s-sudati,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Your problem has been resolved. It has to be checked from the category section also. because you have also chosen the category,

please check now

Thanks.

Hi @s-sudati,

If the root dir in WPDM settings is incorrect. please try to adjust it from Settings > Basic > Server File Browser ► Server File Browser Base Dir.I hope it may help you.

Thanks.

You are most welcome. we are always here for giving you services. If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

Thanks.

Hi,

You can adjust it like this

.w3eden .media-body {
    width: 100% !important;
}

put it in your theme style.css

Thanks.

I think you have given a wrong page URL. Can you check it again? it doesn’t have the table that you have provided in your screenshot.

Thanks.

Which table you are mentioning, can you provide a screenshot, please

Thanks.

Hi,

These both should be worked. Button templates designed specifically for button templates, https://www.wpdownloadmanager.com/download/wpdm-button-templates/ and shortcode for link templates. please update to the latest version and clear the cache, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

For #1, Does it conflicting with only with the WPDM plugin? let me know

and for #2, which role you are using, I have given five user roles here, ['author', 'editor', 'administrator', 'manager', 'subscriber']; it should work under these roles.

Thanks.

Hi,

You have to use only the category slug instead of any category. please read the doc carefully from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/. thus, it will help you.

Thanks.

Yes, possible. [doc_preview] template tag is responsible for a PDF view. You can keep [doc_preview] template tag in your custom template and remove the rest of the part. Thus, it will help you show only the PDF preview part.

Thanks.

Please update the plugin to the latest version and clear the cache. I hope it may help you.

Thanks.

Hi,

I think you are facing a problem with uploading files greater than 250 MB. however, you can increase it. you can see this article for this.https://www.wpdownloadmanager.com/how-to-increase-the-maximum-file-upload-size-in-wordpress-download-manager/ I hope it may help you.

Thanks.