Nayeem Riddhi

Have you the earlier version of PHP or old version of add on. please give the specific issued URL page. and if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

The login form conflicting with a CSS from your theme style.css 12610 line number,

.login-form .btn, .register-form .btn {
    font-size: 12px;
    margin-right: 8px;
    width: 170px;
}

here width: 170px; this conflicting this on the login form.

please adjust it

Thanks.

You shall find registration form download-manager/tpls3/wpdm-reg-form.php file. however, when you switch to Bootstrap 3, you can also back up the file in your theme following this doc, https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Which PHP version you are using and the WPDM version? please let me know

Thanks.

Yes, you can customize the Email Template from Downloads > Templates > Email Templates, the template called Email Lock Notification, and you can add the template variable called, [#package_name#]. I hope this may help you.

Thanks.

which package causing this? can you provide login URL for checking, because standard login is not working.

THanks.

What is the login URL? The standard login URL doesn’t work. please also give the login URL.

Thanks.

I have made a demo for you from your site. it is working fine now. https://oposiciones.com/es/wpdm-test/

Please check

Thanks.

I have informed about it to our senior developer. It is in our to-do list

Thanks.

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Hi,

What type of error you are getting? can you briefly describe it?

Thanks.

I have found your issue. Soon, I shall try to update you about this.

Thanks.

It is working fine now with this, https://www.frontalis-bookstore.com/download/wpdm-test/. but have to check whether the link will expire after one day or not. I have the mail, I shall check it.

Thanks.

Hi,

Does this related shortcode or this is a default search field, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have checked your issue. tomorrow, I shall try to update about you

Thanks.

Hello @friendlywp,

Have you checked the doc, https://www.wpdownloadmanager.com/doc/template-files/, it should work then. can you please more clarify on the point of your query

Thanks.

You may check with the latest Internet Explorer version

Thanks.

Hi,

I shall check the related scripts and inform it to the related developer for updating it with the latest version for all translation ready.

Thanks.

Hi @the-website-group,

Your login credentials are not working. However, can you tell which PHP version you are running and the WPDM plugin? please let me know

Thanks.

Hello,

Are you using [wpdm_tree] shortcode? I am talking about this add on, https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes

Thanks.

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Glad to hear this

Thanks.