Nayeem Riddhi

please read this article for setting up your PayPal account, https://www.wpdownloadmanager.com/doc/using-premium-package/setting-up-paypal-smart-button-for-premium-packages-digital-ecommerce-plugin

thanks.

which shortcode you are using here? Generally results in each page responsive for items_per_page Parameters. please check the shortcode.

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Sorry for some late. It has been adjusted now. I have reinstalled it. Now everything is Ok.

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When you will check any category related to the WPDM package. it will show then.

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Hi,

For download counts it is in __wpdm_download_count meta key and it is in wp_postmeta table.

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Hi,

Comparing to other contents of this page, the contents of this shortcode loading as usual and it is loading fine from my side. Please see it can’t be a little slow on your eyesight. but it will don’t hamper other thing and it is working fine.

Thanks.

Which table is overwriting the download counts? Is there ID and name are the same for the staging and production site. let me know.

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I have tested from my testing site. it is working fine here. do you getting the same error in the error log that you have previously mentioned in reply. please let me know.

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You can better knock the customization team for missing the pagination.

thanks

Hi,

Here you have to keep the template old ID. If you change the title, ID will be generated from the title automatically, if you are editing a template and don’t want to change ID, either don’t change the title or after editing title keeps the old ID, it will show the updated name of with the old ID. however, we shall update the auto-complete ID issue while editing in the next release.

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You have to enable payment method and adjust associate other settings too. if possible, Please, give your temporary wp-admin login details in a private reply for adjusting the issue.

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It was conflicting script with others, maybe with plugins/theme. I have switched the bootstrap version from Downloads > Settings > User interface > Bootstrap 3. now it is working fine. you can check it here, https://alajuelita.ed.cr/?page_id=3049

Thanks.

for working exporting features you can also use the WordPress export feature as I image attached,

https://prnt.sc/tag6px

it will also work for your purposes.

Thanks.

No, You can just follow the sample.csv file structure for making the CSV file packages. you shall find it from the Downloads > Import & Export section.

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I have made a test shortcode page here, http://www.dewelux.be/wp/wpdm-test/, it is now working fine. please check.

Thanks.

please give the related page, if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

You can better discuss it with the customizing team for that.

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If the same attribute for the other packages, it may be overwritten. otherwise, it will just add packages.

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Hi,

tpls3 folder files will work for themeing when bootstrap3 is selected from the Download > Settings > User Interface

Thanks.

For this page, https://www.alchimiasrl.com/ophthalmic-surgery/dyes-for-anterior-segment/rs-blue/ translation is working fine from my side. can you point out which the issue more, I shall try to help you

Thanks.

Yes, you have to put the CSS in <style> section in download-manager\tpls\lock-options-iframe.php file. you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files for back up the file.

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I am talking with our senior developer regarding the adjustments of email lock popup.

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Hi,

Do you have checked Image Gallery page template from package settings? it will enable you to represent multiple images as well as download. you shall able to give the download limit too. please check, if it helps you and let me know.

Thanks.

For the latest version, you have the latest features and compatibility. So it is better for using the latest version. however, you can also use the free version too for your requirements, you won’t lose any data.

Thanks.

Hi,

After log in it is redirecting me to this page as I image attached,

please check

thanks.