Nayeem Riddhi

checking…

Please check this doc,https://www.wpdownloadmanager.com/doc/settings/license/, you shall find what is you are desiring.

Thanks.

Hello,

I was checking the issue with your provided token and credentials. but it has been suddenly logged out, now the credentials are not working. please check

Thanks.

• This reply was modified 5 years, 12 months ago by Nayeem Riddhi.

Sorry for the inconvenience. Checking your issue again…

Hi,

Have you followed these steps, please let me know

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

your page is related to https://www.wpdownloadmanager.com/download/advanced-access-control/ add on and this is really an issue. I am talking with our senior developer.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Try to remove your site from User Dashboard as i image attached,

if you already did it, please try to logout and login again to your site, also you can try reinstalling the plugin again.

Thanks.

• This reply was modified 5 years, 12 months ago by Nayeem Riddhi.

Ok searching for those words and coming back to you within few hours.

Thanks.

Here you will find the list of the change log, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/

Thanks.

Hi,

If the user already subscribed, then his subscribed pricing will be in effect and changed pricing will not affect his subscription.

Thanks.

Now everything is working fine. I have updated the WP Pro Membership add on to the latest version. please check.

Thanks.

For details [description] and for excerpt, you need to use [excerpt_N] for [example_100], you shall find the template tags from here, https://www.wpdownloadmanager.com/doc/templates/template-tags/

I have talked with our senior developer. Hoping you shall get an update soon.

Thanks.

I have checked that the parameter of shortcode is item_per_page but it should be items_per_page. please check here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/

Then, everything will work fine.

Thanks.

Thank you 🙂

Hello,

Now everything is working fine. I have disabled your LiteSpeed ​​Cache plugin. It was causing the issue. please check

Thanks.

please share the page URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have successfully login, but I can’t able to access your back-end like wp-admin panel for watching how did you set up the package or pages. please let me know.

Thanks.

I have seen that it is redirecting to the same page. Can you please check this from the classic editor? I have seen that there are many blocks in your editor for identifying something. please let me know further.

Thanks.

Hi,

Can you please give your related page or package URL?

Thanks.

You don’t need to create the same topic again. if the issue is related to solve, it will be resolved in a single topic.

Thanks.

I have checked this page, https://www.presswerk.de/aa/, every section with an unlocked package is working fine. please hard reload the pressing CTRL + F5 if you are using the window or clear the page cache.

Thanks.

Can you elaborate more on your query, please? also share the issue related page.

Thanks.