Nayeem Riddhi

Hello,

Sorry for the inconvenience. can you please mail support@wpdownloadmanager.com for your order related issue. I hope you should get help.

Thanks.

Hello Everyone,

I have confirmed from our senior staff that, if you put validate license key again or download the latest version from our site and upload it. the error will not come again.

Thanks.

This is required wpdm-file-cart\tpls\file-cart-html.php file customization in line number 23 for your requirements.

Thanks.

Hi,

This is coming from your themes/education-zone. please check the related file.

Thanks.

Please share the browser console error when you click any portion of WPDM and then it is not working.

Thanks.

Sorry for this. However, your required feature is frontend will be set for All Visitors or Public role, that enables for creating packages. But this functionality is not available but required the special customization or adding this feature in the plugin. Hope you have understood.

Thanks.

Extremely sorry for that, so you want a specific category page with the related packages as well as also available option for its subcategory. please let me know if I get you.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Please share your packages where the problem is creating. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

We are trying to fixing that problem

Thanks.

Maybe some settings adjustments mismatch. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Okay if this issue creating frequently we shall adjust on your point. however, it is working fine in our side and server-side too.

Thanks.

Can you check to set in page template single column doc preview template?

Thanks.

Okay, please check changing your active theme to others or you can also enable/disable your other plugins if there any conflict remained.

Thanks.

Yes, we have found the issue. if your adjustments are appropriate we shall add it to our next release.

Thanks.

The link you have shared is login restricted. However, are you using any specific page template in your package/file? please let me know.

Thanks.

Sorry, your site URL too 🙂

Thanks.

Hi,

I have checked your issue. This is related to your theme. It may be somewhere conflict within your theme scripts. I have switched to other themes and it is working fine there. please check.

Thanks.

Hello,

Are you using this add on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, please let me know.

Thanks.

Glad to hear your problem has been solved.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

It was caused due to your theme CSS, I have put some CSS in your theme style CSS, not it is working,

.w3eden .img-48 img {
    max-width: 48px !important;
}

Thanks.

Hi,

Are you talking about [icon] tag from here, https://www.wpdownloadmanager.com/doc/templates/template-tags/. It is asset manager picker for related packages.

Thanks.

please check, now it is working.

Thanks.

Can you please check to enable/disable style/scripts from Downloads > Settings > User Interface also you can switch Bootstrap version too.

Thanks.