Nayeem Riddhi

Please check if anyone others are accessing your wp-admin panel or not. The add on has not such function for auto deactivate.

Thanks.

I think you are trying to edit this message as I image attached,

but it has not such dynamic variable fields.

Thanks.

The download link is working and your site sometimes showing this error as I image attached,

I think you are trying to enable multiple locks at the same time, but that is not possible, use single lock for any single package.

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Ok, sorry for the delay. tomorrow, I shall try to check your issue again.

Thanks.

can you please share your CSV file in a private reply for checking?

Thanks.

Please check my attached image, you should use the right sidebar variables in your email template,

let me know if there any mismatch.

Thanks.

Sorry for some delays. I have successfully logged in your site. I shall try to update about the issue tomorrow.

Thanks.

Hello,

I have confirmed from our senior staff that, the live mode also should work fine if webhook configured properly and it is working fine from our side.

Thanks.

Hello,

Have you checked this option as I image attached,

please let me know.

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hello,

Please follow my example shortcode adjustment from your page editor. I hope thus this way your problem has been resolved.

Thanks.

OK, I hope your problem has been resolved.

Thanks.

Hi,

If you are missing variables from Downloads > Templates > Email Templates in the Email Template Editor right sidebar. Then there should be needed some customization. please you can knock here with your requirements, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, and discuss details about your requirements.

Thanks.

please check your latest created topic.

Thanks.

Please check now, everything is working fine.

Thanks.

You can check the option from Downloads > Templates > Email Templates and New Sale Notification email template editing as I image attached

Thanks.

• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

Hi,

I was checking your issue. But suddenly this message is showing,

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

The problem does not persist in the latest version. please update your copy to the latest version.

Thanks.

Hi,

Please put your correct license key and try to update, if it doesn’t help you,

You can follow one of these steps for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

Or

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel

Thus, it may help you.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Glad to hear that.

Thanks.

Can you elaborate more on your query or attach screenshots? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

I have informed from our senior developer that, it will be updated within the next release.

Thanks.