Nayeem Riddhi

Please clone your theme single.php file. Then edit it as your requirements.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Has the problem been resolved? please let me know.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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I have successfully logged in your site. tomorrow, I shall try to check the issue.

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I am checking from my side. soon you shall update about the template tag.

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Without chrome, other browser working fine with HTML5 Video. But chrome is not working. I am searching for solution.

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Ok, I have understood your point. But this package https://marketingforyoursalon.com/download/wpdm-test/, showing empty or blank page though it has been given All Visitors access. so I am confused if there anything modified in your side. please let me know.

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Oh sorry for missing you are talking about this add on, https://www.wpdownloadmanager.com/download/advanced-tinymce-button/, I have installed it on your side. now you shall see the option as I image attached

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Hi,

I can’t able to see the download link or package-info of the packages for checking the Purchases Orders also check the pro-membership features. please let me know.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Hi,

Can you please share the page URL or package URL or some screenshots. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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It basically creating new packages in default mode. I shall update you if it possible for updating the existing ones or not.

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Is there any template you have made with [download_url] tag? because this tag has a base URL. It needs to exclude the URL first. if it has been made, please share the package URL.

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Hi,

This is required some customization. please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, for this

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Hi,

checking your issue. can you exactly point out which package is related to this issue? you can provide a screenshot or share URL. please let me know.

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Can you please adjust the settings from Downloads > Basic as I image attached for Unmask download link,

I hope it may help you

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Now everything is working fine, after the flush the cache as I image attached,

Please check

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It is working fine from my side,

please check if any third party extension installed in your browser.

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• This reply was modified 5 years, 11 months ago by Nayeem Riddhi.

I was checking. Now suddenly it has been logged out. please check

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I think now everything is working fine. I have activated the download-manager plugin again. please check.

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Please deactivate your theme or WPDM plugin from your Cpanel or through FTP access. then try again looking for where the conflict creating.

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Please try again yourself. I can’t able to log in.

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I can’t able to switch theme. Can you please check to switch theme to others if there any conflicts remained. please let me know then.

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