Nayeem Riddhi

I think other packages related to category access role, for there may be conflicting. please check, it is working fine here, https://alameensoft.com/en/download/wpdm-test/

Thanks.

Hello,

I have also checked it from the incognito mode. it is also working fine from there too

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hi,

Please check my attached image. you should verify the email address for that, it is a required field. then it should work as usual,

now it is working like you have set others,

Thanks.

Glad to hear this 🙂

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Sorry for this, use jstable=1 in your shortcode for the above link, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/

Can you adjust the setting of memory limit tomemory_limit: -1 or it will be good if you adjust it memory_limit: 512 MB or higher it will be a good solution.

Thanks.

Sorry for the inconvenience. please replace order_by instead of orderby in your shortcode. Then, it will work.

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Please put your correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.

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For applying documents to a particular category button, you have to select all packages to the related category. please let me know further.

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You can see here the explanation, https://stackoverflow.com/questions/12015569/fatal-error-out-of-memory-but-i-do-have-plenty-of-memory-php, It is related to your server issue.

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I can’t get you, do you want whole block portion will be linked as a download package or linked to the package URL? let me know.

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They shouldn’t be lost. If you are creating page/link-templates through this process, https://www.wpdownloadmanager.com/doc/template-files/, they will remain in your theme. Otherwise, if you are creating them from Templates panel they should remain there. please, give your temporary wp-admin login details in a private reply for checking the issue.

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If you are using single pricing. please remove the key as you linked the site as I image attached,

and put the license key in the new site.

then, it will work. every single pricing key will work single domain

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Please set it from Downloads > Settings > Basic as I image attached,

I hope it will help you.

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Ok, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that specific time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

Thanks.

I think this is causing for PHP memory setting

Fixing the Error there are a couple of ways on how to go about resolving this error. These include:

1.Editing the wp-config.php file
2.Editing the php.ini file
3.Editing the .htaccess file

1.Editing the wp-config.php file

Here you will need to edit thewp-config.php file.
define( 'WP_MEMORY_LIMIT', '256M' );

2.Editing the php.ini file

On a live install, the file can be accessed within the root of your install, that is within the /public_html/ folder. Note that the file is not installed by WordPress but in most cases set up by your host. If you are using CPanel as your control panel, for example, make sure the checkbox for “Show Hidden Files” is checked and then click Go. You may check into this article on how to go about editing the file. Before editing the file, kindly preserve a backup to it by downloading it to your computer.
Once this is done, open the file, add or edit the following line:

memory_limit 512M

3.Editing the .htaccess file

The .htaccess file is a file located within the root of your WordPress files.

You will need to add or edit the following code to the bottom of the file:

php_value memory_limit 256M

With this done, you can then save your changes and check if the error is resolved.

Thanks.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Which WPDM version you are using now?

Sorry for the inconvenience. soon, we are updating the add-on.

Thanks for your patience

Hi,

It is required for some customization. please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, with the details of your requirements.

Thanks.

Please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, instead of wpdm_category. you will get the same feature like wpdm_category and it will work fine too.

Thanks.

Please use this shortcode https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, instead of wpdm_category. you will find the same feature like the wpdm_category.

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The thumbnails is auto-generated according to add_image_size() function in your theme/plugin. It is auto-generated by wordpress.

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.