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Nayeem Riddhi

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Aug 7, 2020 at 6:19 am in reply to: Files are zipped #133995

Nayeem Riddhi
Moderator

Hi,

If you have uploaded multiple files in a package, then in the main download button all single files become in the zipped file. and for the appearance you may adjust it from Downloads > Settings > User Interface. please check

Thanks.

Aug 7, 2020 at 6:02 am in reply to: Manage New Subscriber and Download Notification Emails #133994

Nayeem Riddhi
Moderator

Hi,

Please follow these steps to update or install your plugin/add on for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Aug 6, 2020 at 6:18 pm in reply to: Manage New Subscriber and Download Notification Emails #133985

Nayeem Riddhi
Moderator

Hi,

We have updated the add on and also add a new filter hook, wpdm_send_new_subscriber_notification, using this code add_filter("wpdm_send_new_subscriber_notification", "__return_false"); in your theme functions.php will disbale the “Subscription Notification”. for download notifications add on.

Thanks.

Aug 6, 2020 at 6:07 pm in reply to: Remove Wrapper to enable inline links #133984

Nayeem Riddhi
Moderator

Hi,

Do you want to remove this $html = "<div class='w3eden'>" . \WPDM\Package::fetchTemplate($template, $id, 'link') . "</div>"; wrapper div? let me know

Thanks.

Aug 6, 2020 at 5:22 pm in reply to: Updated to new version (5.1.16) and all my page and link templates are changed. #133982

Nayeem Riddhi
Moderator

For button radius, you can check option from Downloads > Settings > User Interface and as I image attached,

button_radius

I hope it may help you.

Thanks.

Aug 6, 2020 at 4:34 pm in reply to: WPDM – Archive Page #133981

Nayeem Riddhi
Moderator

It was working before because somehow it was getting. but I have used the same code of yours in our testing site. It is not working because it is raw HTML. it is not made with a dynamic like PHP. hope you have understood.

Thanks.

Aug 6, 2020 at 4:27 pm in reply to: Private donwload link expiration period #133980

Nayeem Riddhi
Moderator

Glad to hear this.

Thanks.

Aug 6, 2020 at 4:17 pm in reply to: can’t handle file request #133979

Nayeem Riddhi
Moderator

sorry for one day late. are you a premium user? you can also post it in the pro forum. Now, I think your token has been expired. please check

Thanks,

Aug 6, 2020 at 4:08 pm in reply to: PHP Fatal Error for WPDM Gutenberg Blocks #133978

Nayeem Riddhi
Moderator

I think you are using older version of PHP and also your wordpress version is 4.8.4. Can you please check them and update them?

Thanks.

Aug 6, 2020 at 3:46 pm in reply to: Display and Search not appearing on Reponsive Table #133977

Nayeem Riddhi
Moderator

Sorry for the inconvenience, I was busy with others. somehow, I have missed. please share the resolution here, so that others may get help from it. BTW, your problem is working fine from our testing site and glad to hear the problem has been solved.

Thanks.

Aug 6, 2020 at 2:07 pm in reply to: Gutenberg Blocks – jQuery error since last update #133973

Nayeem Riddhi
Moderator

It may also conflict within your theme or plugins. you can also check to activate and deactivating other plugins too

Thanks.

  • This reply was modified 4 years, 9 months ago by Nayeem Riddhi.
Aug 6, 2020 at 2:05 pm in reply to: Package settings tabs not working #133972

Nayeem Riddhi
Moderator

Hello @stevenph,

please give your site URL too and @sellis please open a separate ticket for your issue, please

Thanks.

Aug 6, 2020 at 1:57 pm in reply to: Customising the ATTIRE theme #133970

Nayeem Riddhi
Moderator

Yes, you can make a child theme for that purpose. you can see this article, https://www.wpdownloadmanager.com/what-is-child-theme-why-you-should-use-child-theme/

and also for making it, you can see this article, https://developer.wordpress.org/themes/advanced-topics/child-themes/

Thanks.

Aug 5, 2020 at 8:08 pm in reply to: Membership plugin questions/issues and critical errors #133960

Nayeem Riddhi
Moderator

Sorry for your having patience. I have checked your issue in detail. settings, theme as well as plugins. however, for the same free wpdm version and wp pro membership add on here testing site working fine, https://wpdmpro.w3eden.com/download/membership-check/, but here PHP version is 7.1.24, can you please download grade your PHP version, please. then let me know. again appreciate and apologize for the inconvenience.

Thanks.

Aug 5, 2020 at 6:45 pm in reply to: 404 Images on Featured Image Thumbnails #133959

Nayeem Riddhi
Moderator

Sorry somehow, I have missed your topic. I have created a custom page template, now, please check featured image working fine here, http://staging.sorella-resources.mysites.io/download/wpdm-test/

Thanks.

Aug 5, 2020 at 5:59 pm in reply to: WPDM – Archive Page #133956

Nayeem Riddhi
Moderator

It is just HTML. it is not dynamic with PHP. so it is not working.

Aug 5, 2020 at 5:56 pm in reply to: Invalide License Key ? #133954

Nayeem Riddhi
Moderator

Yes, please. if possible, Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks.

Aug 5, 2020 at 5:53 pm in reply to: WPDM – Archive Page #133952

Nayeem Riddhi
Moderator

Which shortcode you are using? BTW, are you using this block as I image attached,

block

please let me know.

Thanks.

  • This reply was modified 4 years, 9 months ago by Nayeem Riddhi.
Aug 5, 2020 at 5:45 pm in reply to: Private donwload link expiration period #133950

Nayeem Riddhi
Moderator

Hi,

Can you please check from Downloads > Settings > Basic > Download Limit Message: removing the message and again press for saving the settings. please check and let me know.

Thanks.

Aug 5, 2020 at 5:39 pm in reply to: WPDM – Archive Page #133947

Nayeem Riddhi
Moderator

Yes, I am checking, now set as it was earlier. back to you soon

Aug 5, 2020 at 4:05 pm in reply to: Invalide License Key ? #133942

Nayeem Riddhi
Moderator

Please try to logout and login again from your site,

also you can follow these steps to update or install your plugin for now,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version

I hope, it may help you

Thanks.

Aug 5, 2020 at 3:53 pm in reply to: How organize download page in categories #133940

Nayeem Riddhi
Moderator

Hi,

I have checked all possibilities with exact same design as you provided the screenshot. I have also checked with this add on https://www.wpdownloadmanager.com/download/wpdm-directory-add-on. but not getting the exact same design with the possibilities. you please better knock here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade for making such a script for the design, also you can query in PHP file and code something for making such the design. you can loop through or query with wpdmpro post type.

Thanks.

Aug 5, 2020 at 2:40 pm in reply to: Directory Add-on – Package list gone after update #133937

Nayeem Riddhi
Moderator

Hi,

I have checked that there creating somewhere conflicts within your theme. when I have switched to another theme, the extended and other features working fine. please check

Thanks.

Aug 5, 2020 at 12:19 pm in reply to: How organize download page in categories #133929

Nayeem Riddhi
Moderator

Are you searching such kind of shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/, related to categories? let me know.

Thanks.

Aug 5, 2020 at 12:02 pm in reply to: Directory Add-on – Package list gone after update #133925

Nayeem Riddhi
Moderator

Hi,

Can you update them to the latest one, they are working fine from my side. please let me know.

Thanks.

Viewing 25 posts - 15,301 through 15,325 (of 19,064 total)
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