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Nayeem Riddhi

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Viewing 25 posts - 1,501 through 1,525 (of 19,363 total)
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Nov 20, 2024 at 5:04 am in reply to: Display Attachments in a Package Individually #201539

Nayeem Riddhi
Moderator

If you want different in style for your shortcode you can customize the link templates if you are using PRO version of WPDM. Please kindly check.

Thank you and kind regards

Nov 20, 2024 at 5:01 am in reply to: Expired Content Message No Longer Showing #201538

Nayeem Riddhi
Moderator

Expired package message is showing properly from our testing site here, https://wpdmpro.w3eden.com/download/expired-package-2. I think there might be an issue with your site settings. Please kindly check.

Thank you and kind regards

Nov 20, 2024 at 4:56 am in reply to: Can I auto close the “captcha file lock” modal after the file is downloaded? #201537

Nayeem Riddhi
Moderator

Hello Josh Rudzek,

Hope you are well. Thanks for writing to us. This is not ready feature. However, you can also take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards

Nov 20, 2024 at 4:39 am in reply to: Change URL of files so they can’t be bookmarked #201536

Nayeem Riddhi
Moderator

Hello Josh Rudzek,

Hope you are well. Thanks for writing to us. You can change Package URL Base as I image attached from Downloads > Settings

screenshot-84

However changing URL base daily basis automatically may need to take custom upgrade order from here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/. Please kindly check and let me know.

Thank you and kind regards

Nov 19, 2024 at 2:29 pm in reply to: List subcategories on Category Page #201529

Nayeem Riddhi
Moderator

Yes, the feature is rely on Directory Add-on. Please kindly let me know, if you have any queries more.

Thank you and kind regards

Nov 19, 2024 at 10:53 am in reply to: pagination issue #201525

Nayeem Riddhi
Moderator

You are welcome.

Thank you again and regards

Nov 19, 2024 at 10:43 am in reply to: pagination issue #201523

Nayeem Riddhi
Moderator

I have back information from our team that, Tomorrow we shall try to provide an update for you. Sorry for the delay.

Thank you and kind regards

Nov 19, 2024 at 5:51 am in reply to: You are not allowed to download. #201515

Nayeem Riddhi
Moderator

For maximum file size for upload, please kindly check the article,

How to Increase the Maximum File Upload Size in WordPress Download Manager

Please kindly check and let me know if you have any queries.

Thank you and regards

Nov 19, 2024 at 2:11 am in reply to: Expired Content Message No Longer Showing #201513

Nayeem Riddhi
Moderator

Hello Ryan Stueve,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Nov 19, 2024 at 2:10 am in reply to: Download Page Not Working #201512

Nayeem Riddhi
Moderator

Sorry for the inconvenience. I have checked from the URL from here, https://hunzalighting.com/downloads/. The download is working properly as expected here. Please kindly check and let me know.

Thank you and kind regards

Nov 19, 2024 at 2:06 am in reply to: Download Manager – can’t save settings #201511

Nayeem Riddhi
Moderator

Hello Rihard Vrencur,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Nov 19, 2024 at 2:05 am in reply to: Display Attachments in a Package Individually #201510

Nayeem Riddhi
Moderator

Hello Cristofer Mejia,

Hope you are well. Thanks for writing to us. You can use [file_list] template tag in your link template for showing attached files for your files/packages. Please kindly check and let me know, if you have any queries.

Thank you and kind regards

Nov 19, 2024 at 1:48 am in reply to: You are not allowed to download. #201509

Nayeem Riddhi
Moderator

Hello Amir Nouri,

Hope you are well. Thanks for writing to us. It might be related to Allow Access Setting from Package Setting from your edit file/package section, please allow user for publicly downloadable product to All Visitors or you can also set certain role for restricting file/ package from certain users. please kindly check the doc too,

Package Settings

Allow Access: Access Control Option

Please kindly check and let me know.

Thank you and kind regards

Nov 18, 2024 at 4:26 pm in reply to: WPDM – Lock option “Must Agree with Terms” not working anymore with Shortcode #201501

Nayeem Riddhi
Moderator

Hello FRANCESCO CAPUTO NASSETTI,

Please kindly open a separate ticket for your issue, please. It helps us to maintain the queries. Please also delete any sensitive information like credentials from here. Please kindly check.

Thank you and kind regards

Nov 18, 2024 at 12:38 pm in reply to: pagination issue #201498

Nayeem Riddhi
Moderator

I have forwarded your response to our team member. Thanks for your appreciation.

Thank you and kind regards

Nov 18, 2024 at 9:44 am in reply to: pagination issue #201491

Nayeem Riddhi
Moderator

Can you provide the server login credentials so we can check from there, if possible. please kindly check.

Thank you and regards

Nov 18, 2024 at 9:34 am in reply to: pagination issue #201490

Nayeem Riddhi
Moderator

Ok, I am forwarding your message. Thanks for your appreciation.

Nov 18, 2024 at 9:28 am in reply to: Icons are not visible on the front end #201488

Nayeem Riddhi
Moderator

Hello Max Johnson,

Thanks for your comment. Please kindly let me know if you are facing any issues, you can also open a separate ticket for your issue. Please kindly check.

Thank you and kind regards

Nov 18, 2024 at 9:26 am in reply to: pagination issue #201487

Nayeem Riddhi
Moderator

Have you cleared the server cache? Please kindly check and let me know.

Thank you and kind regards

Nov 18, 2024 at 8:21 am in reply to: pagination issue #201484

Nayeem Riddhi
Moderator

I have back with information from our team that, It seems the issue may be related to the server cache. When a guest user (not logged in) attempts to navigate to the next page, they are being redirected each time, 301 error. Kindly reach out to server support and ask them to clear the server cache, which should help resolve the issue. Please kindly check.

Thank you and kind regards

Nov 18, 2024 at 4:40 am in reply to: Email Lock popup – How to ask for visitor’s phone number? #201483

Nayeem Riddhi
Moderator

Hello Andre,

Hope you are well. Thanks for writing to us. Yes with Advanced Custom Fields add-on you can create and capture additional information from your user. Please kindly check.

Thank you and kind regards

Nov 17, 2024 at 12:36 am in reply to: List subcategories on Category Page #201479

Nayeem Riddhi
Moderator

Hello Dan Bolo,

Hope you are well. Thanks for writing to us. Are you searching similar like this, https://try.wpdownloadmanager.com/category-blocks/. Please kindly check and let me know.

Thank you and kind regards

Nov 16, 2024 at 3:12 pm in reply to: Problems with WordPress PDF Viewer Module #201477

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance 🙂

Thank you again and regards

Nov 16, 2024 at 1:49 pm in reply to: Problems with WordPress PDF Viewer Module #201475

Nayeem Riddhi
Moderator

You have to enable Enable Single File Download as I image attached,

screenshot-81

I have enabled it, now I hope all packages should work as expected. Please kindly check.

Thank you and kind regards

Nov 16, 2024 at 5:44 am in reply to: Double Billing issue #201473

Nayeem Riddhi
Moderator

Sorry for your inconvenience. Can you please kindly share the invoice ids thus I can forward it to our related team authority. Please kindly check.

Thank you and kind regards

Viewing 25 posts - 1,501 through 1,525 (of 19,363 total)
1 2 3 … 60 61 62 … 773 774 775