Forum Replies Created
Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…
Thank you again and regards
Hello Laura Miner,
Hope you are well. And sorry for the inconvenience. Please kindly share the related URL. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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The PHP code doesn’t run on HTML editor, i have just removed them. please kindly check again.
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Please kindly share the issue related URL.
Thank you
Please kindly use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file. Please kindly check and let me know.
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Hello Marcel,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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You can also try above solution.
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For exe file type issue, Please kindly
use this hook add_filter("wpdm_is_valid_mime_type", '__return_true'); in your active theme functions.php file. Please kindly check.
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Please kindly update the plugin(v 6.7.5), thus I hope your issue may be resolved. Please kindly check.
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Sorry for the inconvenience. For zip file it should work, however, for exe file type, We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Sorry for the inconveneince. Please kindly let me know if you are using the free/Pro version, please kindly check and let me know.
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While trying to login this message appearing as i Image attached,
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However, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. Please kindly check and let me know.
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Hello Tom Blahovici,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
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Please kindly open your topic on Free or Pro forum. Please kindly check.
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Can you please try WP default registration if it is a bug from WP. Please kindly check.
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If you want to keep running WPDM packages in both Shop or Sites. The two sites need to active the Download Manager Plugin. I hope you have understood. Please kindly check and let me know if you have any more queries.
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Username are unique. But First Name and Last Name can be double or many for the same. I hope you have understood. Please kindly check.
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You can edit/create new template with PHP code following this doc, https://www.wpdownloadmanager.com/doc/template-files, on editor the PHP may not work as expected. Please kindly check.
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Sorry for the inconvenience. We are checking the issue. I have already forwarded it to our related team authority regarding the issue. Please kindly check and let me know if you have any more queries.
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Hello Lina Christmann,
Hope you are well. Thanks for writing to us. Are you meaning Shop A and Shop B are different two sites? Please kindly check and let me know.
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The slug parameter still coming while changing the language,
Please kindly check.
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Hello Wim Heijmans,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?
Thank you and regards
On New link Template123 you have used PHP code , please only use HTML from editor, it supports html only there. If you want to use PHP you can directly edit PHP file. For editing files and backup you can check this doc, https://www.wpdownloadmanager.com/doc/template-files. Please kindly check and let me know.
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Can you please kindly try stopping generating the URL for slug for WPML translation? Please kindly check.
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Please kindly reactivate your credentials again. Please kindly check.
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