Nayeem Riddhi

please share your page URL,

thanks

I think your shortcode is not properly submitted here, can you please share the shortcode documentation or shortcode within the code tag

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sorry for the inconvenience, please share your URL which page you are facing trouble, we shall try to assist you,

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please check it, https://www.marinemammalhabitat.org/wpdm-test/, it is ok or not, it is sorting by date from ascending order

thanks

hi,

please check now, it is ok or not, https://jenx.fentidev.co.uk/distributor-portal/media-area/atom-media, i have adjusted from plugins > download-manager > tpls > wpdm-all-downloads.php file. if you want to back-up the file for the next update, you can also follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

thanks

sorry for the inconvenience, I have tested here now, http://hbj.336.myftpupload.com/wpdm-test/, it is working fine here, I think your page something messed up code your page, please check,

thanks

For disabling the file size and download count indicators, you can customize related page/link templates according to your requirements, thus you shall get your desired view,

thanks

Hi,

Category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set like as I image attached, you should use Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on it like as I image attached,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you understand…

can you please provide a screenshot where you are trying uploading files to your site using WP Download Manager,

thanks

please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks.

please share your related page URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

please share your used shortcode and associated page URL, If possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks.

please share your site login URL too

thanks

Please, give your temporary wp-admin login details in a private reply for adjusting your requirements,

Thanks

can you please reinstall again your plugin and add-on, please, I think one file has been missing from there, please check, then let me know,

thanks

if you are trying to attach from your new volume, please can you provide a screenshot which folder files are you trying to attach the files with the related package, I shall try to assist you

thanks

please share your page URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue,

Thanks

do you want to adjust this page shortcode font-size, https://seniornet.co.nz/teaching-manuals-downloads/computers/, let me know,

thanks

i think you are trying to adjust the thumbnail image as I image attached,

but proportionally it will not match with other columns value according to your given size, let me know

thanks

hi,

do you want to attach external link like digital ocean account files for your package download, if the files are shareable, you can attach those by Insert URL option, please let me know if I get you

thanks

If it is your page template, then you can remove it by customizing the related template from Downloads > Templates also you can remove it by editing related PHP file from plugins > download-manager > tpls > link-templates/page-templates

thanks

You are welcome,

thank you too

please share your site URL also,

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you can use Browse Dir option also you can use Select From Server, please let me know, if those help you,

thanks

which shortcode you are using? please let me know, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks