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Nayeem Riddhi

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Viewing 25 posts - 126 through 150 (of 19,852 total)
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Oct 14, 2025 at 3:43 am in reply to: Amazon S3 Not showing #209015

Nayeem Riddhi
Moderator

Hello Arianna Bellizzi,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 14, 2025 at 3:41 am in reply to: Expired and renewed but can’t update on WordPress #209014

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Oct 14, 2025 at 3:40 am in reply to: Can I disable multi-file package download #209013

Nayeem Riddhi
Moderator

Hello Siamak,

Hope you are well. And sorry for the inconvenience. I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Please kindly check and let me know.

Thank you and kind regards

Oct 14, 2025 at 3:38 am in reply to: how to add custom field to the single download #209012

Nayeem Riddhi
Moderator

If possible, Can you please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Oct 13, 2025 at 9:23 am in reply to: WPDM Newsletter – Problem with subscribers and lists #209004

Nayeem Riddhi
Moderator

Please kindly check now. The update is available with fix.

Thank you

Oct 13, 2025 at 9:13 am in reply to: WPDM Newsletter – Problem with subscribers and lists #209003

Nayeem Riddhi
Moderator

I am talking with our team. I hope there will be an update soon.

Thank you

Oct 13, 2025 at 2:48 am in reply to: You are not allowed to download. #209001

Nayeem Riddhi
Moderator

If this is not your created topic. Please kindly open a new topic thus you can share credentials securedly. Please kindly check.

Thank you

Oct 12, 2025 at 4:14 am in reply to: how to add custom field to the single download #208998

Nayeem Riddhi
Moderator

Are you talking about Apply Filter search? For this, I think it may have a conflict between your plugins or theme. You can disable one by one other plugins for testing if there any conflicts. you may also switch theme to another for checking. And for order by issue, please kindly share the shortcode which you are using thus we can test it further. Please kindly check.

Thank you

Oct 11, 2025 at 4:50 am in reply to: Generate Download URL / Email Download Link function not working after update #208996

Nayeem Riddhi
Moderator

I have checked that you have opened a new topic with your issue. I hope you should get the help for your issue. Please kindly check and let me know if you have more queries.

Thgank you and kind regards

Oct 9, 2025 at 6:29 am in reply to: Translatepress and Download Manager #208956

Nayeem Riddhi
Moderator

I have updated to my team with your info.

Thank you

Oct 9, 2025 at 5:47 am in reply to: Translatepress and Download Manager #208953

Nayeem Riddhi
Moderator

Please kindly update WPDM PRO to the latest version 6.8.3. I hope your issue should be resolved then. Please kindly check.

Thank you

Oct 9, 2025 at 3:02 am in reply to: Translatepress and Download Manager #208952

Nayeem Riddhi
Moderator

I have informed to our team for the update.

Thank you

Oct 8, 2025 at 1:04 pm in reply to: database lock #208946

Nayeem Riddhi
Moderator

Are you using WPDM PRO recently and is there no packages created from your site? Please kindly check and let me know.

Thank you and kind regards

Oct 8, 2025 at 12:49 pm in reply to: database lock #208944

Nayeem Riddhi
Moderator

Yes, install and activate from begin. Please kindly check.

Thank you

Oct 8, 2025 at 12:43 pm in reply to: database lock #208942

Nayeem Riddhi
Moderator

I am well. Can you reinstall WPDM plugin? Please kindly check and let me know.

Thank you

Oct 8, 2025 at 12:35 pm in reply to: database lock #208940

Nayeem Riddhi
Moderator

Hello keenan m,

Hope you are well. Can you please kindly let me know when this message showing? Please kindly check and let us know.

Thank you and kind regards

Oct 8, 2025 at 11:35 am in reply to: Translatepress and Download Manager #208938

Nayeem Riddhi
Moderator

I have forwarded the info.

Thank you

Oct 8, 2025 at 10:54 am in reply to: The master download URL does not work #208934

Nayeem Riddhi
Moderator

I have information from our team that, New update will be available tomorrow with the fix.

Thank you

Oct 8, 2025 at 10:52 am in reply to: Translatepress and Download Manager #208932

Nayeem Riddhi
Moderator

Our team wants to know please kindly share how the error is being generated, so we can recreate the scenario and trace the root cause of the issue. Please kindly check.

Thank you

Oct 8, 2025 at 10:04 am in reply to: Translatepress and Download Manager #208926

Nayeem Riddhi
Moderator

I have forwarded your info.

Thank you

Oct 8, 2025 at 10:04 am in reply to: The master download URL does not work #208925

Nayeem Riddhi
Moderator

I have information from our team that, this will be fixed in the next update. Please kindly check.

Thank you

Oct 8, 2025 at 4:46 am in reply to: Translatepress and Download Manager #208918

Nayeem Riddhi
Moderator

Please kindly share the login URL too.

Thank you

Oct 8, 2025 at 4:22 am in reply to: Generate Download URL / Email Download Link function not working after update #208917

Nayeem Riddhi
Moderator

Hello G4D,

Hope you are well. And sorry for the inconvenience. Can you please provide some screenshots related the isue? if possible, can you please, give your temporary wp-admin login details in a private reply to check the issue?

Thank you and regards

Oct 7, 2025 at 2:19 pm in reply to: Stats Advanced Filters Not Working #208907

Nayeem Riddhi
Moderator

Glad to hear that. However, if you need further help with anything else, then please don’t hesitate to open a new topic. If you get some free moments, can you please give us a 5* here https://wordpress.org/support/plugin/download-manager/reviews/?rate=5#new-post, It will inspire us a lot. Thanks in advance…

Thank you again and regards

Oct 7, 2025 at 10:09 am in reply to: The master download URL does not work #208903

Nayeem Riddhi
Moderator

For now, we have this option only. I hope it should be fixed hurriedly.

Thank you

Viewing 25 posts - 126 through 150 (of 19,852 total)
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