Nayeem Riddhi

Hello gemma newman,

Hope you are well. And sorry for the inconvenience. Please share the related URLs. if possible, please, give your temporary wp-admin login details in a private reply to check the issue.

Thank you and regards

Glad to hear this. Do you want additional order option here? Please kindly check and let me know.

Thank you and regards

You can customize the package page template and remove the download button. Please kindly visit Downloads > Templates > Page Templates. please kindly check.

Thank you

Please do all column with sample.csv file. Please kindly check and let me know if you have more queries.

Thank you and regards

Ok, it maybe not easy for creating files from admin panel, you can do it from cpanel or hosting panel easily.

If you want to customize a view in your own way, you need to edit template files inside /plugins/wpdm-archive-page/src/Templates/****/views/ dir. Please follow the following steps to edit a template file so that the new update doesn’t erase your changes:

Create a dir path download-manager/wpdm-archive-page/**** inside your active theme directory if it is already not there. Here replace **** with simple or flat or filter or compact, depending on the template dir name, from where you are moving the template file.
For example, if you are editing template file from /wpdm-archive-page/src/Templates/Filter/views, you need to place it in {active-theme-dir}/download-manager/wpdm-archive-page/filter/
Copy all the files you need to modify
Update template file(s) in {active-theme-dir}/download-manager/wpdm-archive-page/**** dir as per your need. Please kindly check and let me know.

Thank you and regards

I have succefully logged in. Can you please share the page URL where you are using the shortcode? Please kindly check.

Thank you

If you are updating exciting packages, please use column ID with your exiting packages. And please kindly use or edit this CSV for working properly, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, please kindly check.

Thank you

You can edit the sample.csv file, here you will get a column called acf_MoreInfo_excerpt. Please kindly check.

Thank you and regard

Hello Ben London,

Hope you are well. Thanks for writing to us. We have not partial stats reseting or deleteing option. But you can check here for deleting all data Downloads > Settings > Privacy > Cache & Stats. Please kindly check and let me know.

Thank you and regards

It is a nice requirement and idea. For this there maybe need order a customization service, please kindly knock here, https://www.wpdownloadmanager.com/download/custom-upgrade-service/, with your requirements.

Thank you

For requirement #1, You can use email lock option or form lock add-on, https://www.wpdownloadmanager.com/download/wpdm-form-lock/, for the requirement.

For #2, And for import , you can follw this doc, https://www.wpdownloadmanager.com/doc/bulk-import/ and you can also use this CSV file by editing it, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv.

Please kindly check.

Thank you

Ok, Please kindly check and let me know if you need any help or have any queries more.

Thank you