Nayeem Riddhi

I think your two requirements need some customization, you may please knock here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade, and for 404 page issue, it needs to resolve, I shall try to resolve the issue as soon as possible

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you are using a very old version of WPDM, please update to the latest version. I hope your problem will be solved

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I have checked some packages, they are working fine, can you please share which packages causing the errors,

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I think the password is not correct for the username, please check

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Can you please share the login URL too,

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I think you are trying to get single file download count, but such tag is not available yet, for further documentation you may check this doc too, https://www.wpdownloadmanager.com/doc/templates/template-tags/

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I think you are trying to open the lazy download page in a new window and after countdown finish, appears the download link, please let me know if I get you

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you can put/adjust the above code in your plugins>download-manager>tpls>link-templates/page-templates PHP files, please let me know if you need further help

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• This reply was modified 5 years, 5 months ago by Nayeem Riddhi.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hi,

You can put this code where you want to adjust it, or you can also put it in your PHP template file

<?php _e( "Total Downloads" , "download-manager" ); ?>
<?php echo $wpdb->get_var("select sum(meta_value) from {$wpdb->prefix}postmeta where meta_key='__wpdm_download_count'"); ?>

Thanks.

No, maybe some typo mistake

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The progress bar is working fine now
and for open in a new window, you may follow these procedures,

by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in tpls>page-templates for page template or tpls>link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file. and for the back up the file, you may follow the link below documentation, https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

• This reply was modified 5 years, 5 months ago by Nayeem Riddhi.

Please, give your temporary wp-admin login details in a private reply for checking the issue.

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I have tested here, https://khandishnetwork.com/wpdm-test/, it is working fine now, please check

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Does it is not showing the progress bar, please let me know

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You are also able to adjust settings from Downloads > Settings > Lazy Download > Other Settings, please check

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Can you please adjust the shortcode as asc like [wpdm_tree category=”part-1-cbsm” order_by=”title” order=”asc”], please check and then please let me know

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please share the URL which is going broken, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

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Yes, All download will redirect a specific page, which will contain the lazy download shortcode. Yes, it will support your existing downloads and will work in the free version too

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Please not to be confused, please check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update for the latest version. It will work then.

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Please share your package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

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Hi,

I have referred this topic to our senior developer, hope you shall get the help very soon

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi,

Generally, category access for roles and packages follow these steps as I describe below,

before giving access to a certain category for a particular role you have to set like as I image attached, you should use Use Link Template option and your particular role,

then you have to make empty forAllow Access option or giving a particular role on it like as I image attached,

because Package Access = Package Access + All Category Access = All Visitors + Subscribers = All Visitors

and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers

or Package Access = Package Access(subscriber) + Category Access(Subscribers) = Subscribers

Hope you understand…

Please check if there correct license key in your Downloads > Settings > License option. and save settings again. Then try again to update. It will work then.

Thanks