Nayeem Riddhi

Thank you. we are always here for giving you services. If you like our services, if you have free time, please give us a 5* here, https://wordpress.org/support/plugin/download-manager/reviews/, we will be very encouraged in our work.

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If you are using the free version you can edit the tpls called page template PHP file or link template PHP file, and for upload or creating package/file you may use this frontend upload feature, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/, though it is available in the PRO version

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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It is giving 500 error in your console as i image attached,

If you have a 500 error revealed in your Browser console, it’s mainly due to a PHP Error, And

It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)

Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause..

If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

If you weren’t able to resolve the issue by either resetting your plugins and renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

please check and let me know.

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please check now, everything is working fine

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I was checking but, now login password is not working, please check

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It can be a token issue or maybe WordPress update issue too, please use select file for local file option instead of the media library option, it can be an option for resolution too

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checking your issue soon…

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We have found the issue, soon you shall be updated

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Hi,

Please try to download your copy from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases and for bulk import, yes it is possible in PRO version, please check the doc here, https://www.wpdownloadmanager.com/doc/bulk-import/

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Yes, please try if it fixes that, and please let me know then

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No, I have just reuploaded the file from the media library again, it may be a token issue. BTW, glad to hear that your problem has been resolved

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Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue.

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please simply click the Save Settings again for license key option, that will regenerate the access token. Finally, go to plugins page and update will work fine this time

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Hello @jamesbrien

please open a separate ticket for your issue, please

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please press update the subcategories which are not displaying, I have checked one them, now it is working, please check

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Please use the updated shortcode for the directory add-on from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/

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please check now, plugin has been updated, I have updated your plugin as I video attached,

you can update it this way every time

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please check now, it may work from your side too, https://governance4fe.co.uk/knowledge-bank/financial-sustainability/

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Sorry for the inconvenience, please, give your temporary wp-admin login details in a private reply for checking the issue

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I shall try to update you soon about this

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I have checked from my browser, it is working from my chrome browser, please check again or elaborate more on your issue,

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The add-on has been updated and fixed the issue, please check now

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I have found your issue, soon you shall be updated

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