Nayeem Riddhi

It is core settings, it should work then, please, give your temporary wp-admin login details in a private reply for checking the issue.

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Okay I have talked with our senior developer, I hope you shall soon get an update for this

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We have found the issue, soon you shall get an update

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It should work, if it doesn’t please,

Find this code exclude_from_search' ► (bool)get_option('__wpdm_exclude_from_search', false), in /download-manager/download-manager.php file and change falseto true

That should exclude downloads from the search result.

I have found the issue, soon, you shall get an update for the issue

thanks

It can be a cache issue too, but first of all there also showing server response error in the browser console, please check my attached image,

you may also contact your server administrator for the resolution

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You have set the settings properly for your related folder, it will sync now automatically

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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please check from Cloud Storage > Amazon S3 Settings > Auto-Sync Local Files Attached With Packages option, I hope you shall get the help

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I have found your issue. I have talked with our senior developer, soon you shall get an update about this

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Sorry for some delays, I shall try to update on your issue tomorrow

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Can you please use a better cache plugin, it can be cache issue too and for your auto-downloading, are you using any third-party software like IDM, let me know

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We have found the issue, soon you shall get an update about this

thanks

Extremely sorry somehow missed your topic. your main issue, registration form field, are you using Membership Registration form in your registration page, I have checked that registration page working fine here, https://encsdev.wpengine.com/registration/, please let me know

thanks

if you are using Email lock in your packages, please put the below code after this line,

var html = WPDM.overlay(".<?php echo $section_id; ?>", "<div class='card'><div class='card-body text-center'>"+res.msg+"</div><div class='card-footer'><a target=_blank style=\'margin-top:5px;color:#fff !important\' class=\'btn btn-success btn-lg btn-block\' href=\'"+res.downloadurl+"\'><?php echo $button_label; ?></a></div></div>");

like

 var html = WPDM.overlay(".<?php echo $section_id; ?>", "<div class='card'><div class='card-body text-center'>"+res.msg+"</div><div class='card-footer'><a target=_blank style=\'margin-top:5px;color:#fff !important\' class=\'btn btn-success btn-lg btn-block\' href=\'"+res.downloadurl+"\'><?php echo $button_label; ?></a></div></div>");

 setTimeout(function () {
                         jQuery('#wpdm-locks').modal('hide');
                        }, 5000);

from this path plugins\download-manager\tpls\lock-options\email-lock-form.php file.

The modal will close after 5 sec. downloading the file.

And for making back-up the tpls file, you can follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

Thanks.

Are you using email lock? please let me know

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Please mail support@wpdownloadmanager.com for your auto-renewal issue with your Order Id details. I hope you should get the help

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Please, give your temporary wp-admin login details in a private reply for checking the issue.

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Hello,

Credentials are not working, please check

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Hi,

You can provide the screenshots here too for the explanation, for further checking, you can give your temporary wp-admin login details in a private reply for the issue.

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Oh ok, checking this and back to you soon…

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Are you talking about email lock? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Hi,

I have just checked with a test package, https://www.nigelpietsch.com.au/admindashboard, it is working fine now, please check

thanks

• This reply was modified 5 years, 3 months ago by Nayeem Riddhi.

You can use an add-on, we have such an add-on called https://www.wpdownloadmanager.com/download/wpdm-default-values/, please check

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