Nayeem Riddhi

Hi,

I have tested customizing the link-template from your active theme, also tested here, https://ftc.0a.at/link-template/, here, the heading HTML, This custom HTML, you can customize as your own requirements, link-templates overriding is working fine here, please check

thanks

The lock feature is working fine from our testing and also the others, I think there somewhere conflicting, please check your other plugins and also the theme

thanks

Hi,

It’s maybe a server issue, please see the dev console, I hope you may get help from sever administrator too

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please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, you can also use the tag parameter for your requirements

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you are using a very old version of the plugin, please update your copy to the latest one

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For now, the feature of tags search is not available yet, but you may request for this feature too

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yes, you can also use it for other purposes too for the packages

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yes, you can check this frontend uploader doc too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_frontend-front-end-uploader-ui/

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Hi,

Please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

yes, possible, please check this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/

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please reset this option as I image attached,

it will reset your download count for the related packages

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Hi,

your login credentials are not working, please check

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The page you have shared https://www.portkeys.com/download-category/user-manual/ is giving a 404 error, please share your working URL too related to the issue

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Yes possible, there also a need customizing the core files, you may need to knock the customization team

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please check now, https://easy-lift.com/marketing/, I have checked the categories marketing for a specific package, the package is showing under the category now

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please give your login username, also the login URL too

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After exporting the data values you shall also find the username in the CSV file as well

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It needs to customize the core plugins file for the necessary adjustment for your requirements

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Have you restricted the allow access option from the packages for the users, please let me know

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It is working fine from our side, you can check this article, https://www.wpdownloadmanager.com/9-common-wordpress-errors-and-how-to-fix-them/, for more I have checked that, the console giving 404 server error, you may contact with your server administrator too

thanks

please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

please share your related package URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Glad to hear this, your problem has been resolved

thanks

I have disabled your Link Whisper plugin and clear all cached from your wp-rocket cached plugin, I think now it is working fine

thanks

Can you share your related package URL, please

thanks