Nayeem Riddhi

You can check this option as I image attached for Download > Settings > Basic

it will hide the download page for certain role

you can adjust the options too for certain roles,

I hope those may help you, please let me know if you need other clarification

thanks

You can also try updating the PRO plugin this way, please simply click the Save Settings again for the license key option from Downloads > Settings > License, which will regenerate the access token. Finally, go to the plugins page and the update will work fine this time

and for add-on for now,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

thanks, I hope you have understood

For problem 1, you may use items_per_page for your related packages with the pagination,

For Problem 2, you may check adjusting Download > Settings > User Interface style/scripts settings

For Problem 3, Can you please share the related URL, please

thanks

Some data are stored in the options field, I think WPML has a feature to translate option fields data. However, it is not related to WPDM. you may also contact the WPML support team too, please let me know if the problem resolves on your side

thanks

If it is working now, I have checked with my own credentials, you may also check with your own credentials

thanks

I have checked that, shortcode,

[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1]

is working fine here, https://mpcdev2.wpengine.com/wpdm-test, can you please elaborate on this?

thanks

It is working fine from our side, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thanks

For auto-renewal issues, please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

Hi,

I think individually tags and categories are working fine from your side, for working simultaneously tags and categories we shall look over this and try to adjust within the next updates

thanks

I think your problem has been resolved now, Glad to hear this your problem has been resolved

thanks

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Are you searching for a changelog option for the WPDM PRO plugin, please check here, https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/, I hope it may help you

thanks

Has the problem occurring only single package, I have checked that other packages are ok, can you please create the same package with the same files, I hope it should work fine too, please also adjust the package settings too, I hope it will be okay then

thanks

Sorry for the inconvenience. The updated WPDM PRO version has been released on your side. and the issue has been also fixed too

thanks

• This reply was modified 4 years, 11 months ago by Nayeem Riddhi.

please check my video,

I think it is working fine from my side

thanks

please share your related packages URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

For auto-renewal issues, please mail support@wpdownloadmanager.com with your Order Id details. I hope you should get the help

Thanks

Sorry for the inconvenience, please mail support@wpdownloadmanager.com for the payment-related issue. I hope you should get the help

Thanks

• This reply was modified 4 years, 11 months ago by Nayeem Riddhi.

Has the problem been resolved on your side? please let me know

thanks

I have checked that, everything is working fine, please check my attached video,

can you please elaborate more on your issue, please

thanks

For PDF previews, you may check this page template Single Column With Doc Preview as I image attached,

please let me know if you have other queries

thanks

Please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Hi,

For Invalid File Type updating ( 3.1.17 or 5.3.7 ), you may face the following 2 issues:

• Upload is not working
• Showing “Invalid File Type” error when trying to download

Here is the reason and solution:
<hr/>
From WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section.

Please add file types ( texts, multiple texts separated by a comma ) as shown on the marked image. And then save settings. The shall resolve the issue.

or, Just Keep it Empty for WordPress default use as I image attached

thus it may resolve the issue

thanks

Glad to hear this, your problem has been resolved. However, for the export file, you may use the WordPress default export feature, thus you may also can import the file

thanks

Hi,

If you are trying package link over download text for this shortcode wpdm_all_packages, I have made a custom file that will render you download text for package link, please copy this Pastebin URL code,

https://pastebin.com/crEif8Vb

then try to paste download-manager > tpls/tpls3 > wpdm-all-downloads.php file, if you are using bootstrap4 then tpls, bootstrap3 then tpls3, for making backup the file, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

please let me know, if it works from your side

thanks