Nayeem Riddhi

Hi @stefan,

Hope you are well. Tag filter is working fine now. Please check here, https://test.s-design.tirol/Naturheilkunde/wpdm-test/. Please use the [wpdm_packages] shortcode instead of [wpdm_tag] for now, you shall get the more extended feature of it from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Thank you and regards

Hello @emilio,

Hope you are well. Download links for premium packages are working fine now. we have updated our Premium Packages – Sell Digital Products Securely plugin and updated from your side too. Can you please let us know about the other issues?

Thanks for your appreciation

Hi @kathrynbluelobster-co-uk,

Hope you are well. you can share your CSV file on any free or limited free hosting site like google drive or dropbox. Hearing back from you

Thank you and regards

Hello @b-buchner,

The error is disappeared now. And I have seen that. it is widget related problem and your theme maybe not support the widget. Ok, for now, if you are trying to add components/elements through elementor, you can use this add-on,

Elementor Addons

and for shortcodes, you can visit this doc,

https://www.wpdownloadmanager.com/doc/short-codes/

I hope those may help you. please let me know if you have more query

Thank you and regards

• This reply was modified 5 years ago by Nayeem Riddhi.

Hello @emilio,

Really sorry for your inconvenience. please share your wp-login URL too 🙂

Thank you and regards

Hello @Jerry_Haugen,

Hope you are doing well. Yes, possible, for the premium package it will show as your requirements. please check this doc for the premium packages, https://www.wpdownloadmanager.com/doc/using-premium-package/. And for the You are not allowed to download message, can you please check the Package Setting > Allow Access option from your package settings. please let me know if you have any query

Thank you and regards

Hi @emilio,

Hope you are doing well. And sorry for the inconvenience. Can you please elaborate on your issue? If possible, please give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hi @stefan,

Hope you are well. And sorry for the inconvenience. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello @Eric,

Hope you are well. For our latest update, please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, let me know for checking the issue.

Thank you and regards

Hello @scheippl,

Glad to hear that, your problem has been resolved. Yes, This correction will be overwritten during an update

Thank you and regards

Hello @owltech,

Glad to hear that, your problem has been resolved

Thank you and regards

Hello @owltech,

Hope you are well. Has the problem been resolved on your side, please let me know

Thank you and regards

Hello @sariguads21,

Sorry for the inconvenience. Can you please open a separate ticket for your issue, please

thank you and regards

Hello @padcom,

Thank you again. your provided screenshots are not showing the image properly. please check it again

Thank you and regards

Hello @pindrop,

Hope you are well. Can you please share the related URL link, please. and if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @cobo,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @marian_,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello @juan_ateb,

Again thank you. please tell me now, are you facing a problem keeping backup files following this doc,

Template Files

please let me know

Thank you and regards

• This reply was modified 5 years ago by Nayeem Riddhi.

Hello @scheippl,

Sorry for your little inconvenience. For now, you may remove/comment out the line from

plugins\download-manager\src\Admin\AdminController.php line number 204

from function notices()

printf( '<div class="%1$s"><p>%2$s</p></div>', $class, $message );

this line you may comment out for now. we shall adjust the notice in the next update

Thank you and regards

Hello @nbilodeau,

Hope you are well. I can’t be getting you on the issue. which part do you want to eliminate or remove for the download page. I hope you can explain it in detail. and please check my earlier reply, if you get some help from there. hearing back from you

Thank you and regards

Hello @beemateseniorenanimatie,

Hope you are doing well. I have got some issues while testing your issue while creating the testing package, https://beemate.be/download/wpdm-test/, it is redirecting me to the dashboard page. Have you set any .htaccess role for certain pages. please elaborate on it

Thank you and regards

Hello @juan_ateb,

Sorry for some late back in reply. I think it is working fine and looking nice with link-template-card now, I have used from it Downloads > Templates > link-template section,

https://members.ateb-group.co.uk/compliance-manual

and for link-template-card-download.php file, have you created manually and kept backup following this doc?

Template Files

please let me know. and please ask me any issue related query in detail you have remained

Thank you and regards

Hello @bgrinter,

Sorry for the confusion. please check here the latest updated shortcode from here,

WPDM Directory Add-on

The shortcode will look like this as a sample

[wpdm_archive button_style="default" template="link-template-default" cols=1 items_per_page="10" orderby="title" order="ASC" login=1]

we shall look further about TinyMCE add-on and please always recommend for using the latest version

Thank you and regards

Hello @b-buchner,

Hope you are well. please make sure that all other WPDM related add-ons are up-to-date as well and on the latest version with WPDM PRO latest version. For now, please again download and update your add-on from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases. I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards