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Nayeem Riddhi

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Apr 8, 2021 at 8:02 am in reply to: Custom fields area no longer displaying in admin area #150104

Nayeem Riddhi
Moderator

please share your related URL, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 8, 2021 at 7:25 am in reply to: Translate email notification #150103

Nayeem Riddhi
Moderator

You can keep your own language in the email template for New Package Notification as I image attached

Image 2021-04-08 at 1.22.28 PM

please check

thanks

Apr 8, 2021 at 6:35 am in reply to: Customizing or creating custom Report #150101

Nayeem Riddhi
Moderator

Can you please check the option as I image attached,

Image 2021-04-08 at 12.32.22 PM

I hope it may help you

Thanks

Apr 7, 2021 at 4:59 pm in reply to: WPDM Not Saving #150085

Nayeem Riddhi
Moderator

I think it may be conflicting somewhere, can you please enable/disable other plugins for checking, you may also switch theme to another for checking, please let me know then

thanks

Apr 7, 2021 at 4:53 pm in reply to: Mailchimp download lock #150084

Nayeem Riddhi
Moderator

Please check now, in the packages in the Email lock option the Mailchimp option is available now

thanks

Apr 7, 2021 at 4:43 pm in reply to: Disable downloads count because it’s huge! #150081

Nayeem Riddhi
Moderator

you can edit the template and adjust the download_count template tag, or it needs to adjust core download-manager files for the requirements

thanks

Apr 7, 2021 at 3:51 pm in reply to: Sales Department of WP Download Manager #150079

Nayeem Riddhi
Moderator

please mail support@wpdownloadmanager.com. I hope you should get the help

Thanks

Apr 7, 2021 at 3:38 pm in reply to: Icons in text #150078

Nayeem Riddhi
Moderator

The Divi event calendar plugin is liable for the messed up the icon position. please check and you can adjust it according to your requirements

thanks

Apr 7, 2021 at 2:42 pm in reply to: Disable downloads count because it’s huge! #150067

Nayeem Riddhi
Moderator

please reset this option as I image attached,

Image 2021-03-12 at 3.28.20 PM

it will reset your download count for the related packages or for bulk apply you may use this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/

thanks

Apr 7, 2021 at 1:47 pm in reply to: Open in Browser not Working #150062

Nayeem Riddhi
Moderator

Hi,

I have checked that the WPDMPRO plugin is missing from your plugins panel, can you please check it

thanks

Apr 7, 2021 at 1:43 pm in reply to: Mailchimp download lock #150061

Nayeem Riddhi
Moderator

Are you using the free version of WPDM? please let me know, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 7, 2021 at 1:41 pm in reply to: Email Lock Download with Custom Field #150060

Nayeem Riddhi
Moderator

For the email lock option and other lock options, you may check this article, https://www.wpdownloadmanager.com/doc/add-new-package/lock-options/, please let me know if it helps you

thanks

Apr 7, 2021 at 10:11 am in reply to: Open in Browser not Working #150050

Nayeem Riddhi
Moderator

please check now, it is working fin here now, http://growandachievetogether-co-uk.stackstaging.com/download/wpdm-test/

thanks

Apr 7, 2021 at 9:47 am in reply to: Critical error and white page #150048

Nayeem Riddhi
Moderator

I think it is loading properly now, maybe a cached issue, please let me know if you have other issues, any queries in your requirements

thanks

Apr 7, 2021 at 9:43 am in reply to: Icons in text #150047

Nayeem Riddhi
Moderator

Are you facing a problem with the icon that seems to be messed up, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Apr 7, 2021 at 9:38 am in reply to: Shortcode for “Query All Downloads From One or More Categories” is empty #150046

Nayeem Riddhi
Moderator

please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, instead of wpdm_category, it will give a more extended feature and i hope it will fix your problem

thanks

Apr 7, 2021 at 9:37 am in reply to: after_download not triggered #150045

Nayeem Riddhi
Moderator

Can you please share the related package URL please, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Apr 7, 2021 at 9:35 am in reply to: Email Lock Download with Custom Field #150044

Nayeem Riddhi
Moderator

Can you please elaborate more on your issue, are you missing the email lock option from the lock options package settings? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Apr 6, 2021 at 4:20 pm in reply to: Email Lock Download with Custom Field #150025

Nayeem Riddhi
Moderator

Hi,

For the Email download link custom field, you may check this add-on, https://www.wpdownloadmanager.com/download/advanced-custom-fields/ and for contact form 7 you may check this addon, https://www.wpdownloadmanager.com/download/wpdm-form-lock/, please check and let me know

thanks

Apr 6, 2021 at 4:10 pm in reply to: Preview not working on IOS/Safari #150024

Nayeem Riddhi
Moderator

I have checked that, https://www.vichycam-eventos.com/, for this home page, safari showing this message,

Safari can’t open a website

can you please and elaborate on this?

thanks

Apr 6, 2021 at 3:11 pm in reply to: Live Chat – Can’t respond to messages #150019

Nayeem Riddhi
Moderator

Do you want exactly appearance like you image attached,

https://thehoxtontrend.com/wp-content/uploads/2021/04/chat-with-users-from-admin-dashboard-1024×448-1.png

please let me know

thanks

Apr 6, 2021 at 1:45 pm in reply to: Datasheets not Displaying with Directory Add-On #150014

Nayeem Riddhi
Moderator

Glad to hear this, your problem has been resolved

thanks

Apr 6, 2021 at 10:36 am in reply to: WPDM Directory Add-on / Internal Server Error for “All downloads” page #149994

Nayeem Riddhi
Moderator

please check here, https://www.pesnetwork.eu/wpdm-test/, it is working fine here, I have used this shortcode here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

thanks

Apr 6, 2021 at 10:15 am in reply to: Packages filter jointly by Category and Tag not working #149989

Nayeem Riddhi
Moderator

please use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/, instead of wpdm_category, it will give a more extended feature and i hope it will fix your problem

thanks

Apr 6, 2021 at 10:12 am in reply to: Modal is not working | #149988

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Viewing 25 posts - 10,926 through 10,950 (of 19,495 total)
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