Forum Replies Created
Hello @heather,
Can you please share the related file URL otherwise you may also check it in browser incognito mode too, please let me know then
Thank you and regards
Hello @mauro-dainelligrado360-it,
Can you please update your PDF viewer add-on too? I have checked that, it has also an old version installed now. please check
Thank you and regards
Hello @aloette1978 again,
Are you still facing the issue with the wpdm_search_result https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/, please let me know. if the issue persists we shall make an update for you
Thank you and regards
Hello @nguyenhung,
Can you please update your version to the latest one? I hope then, you shall get the latest feature and appearance. and it will also resolve your social login issue too.
Thank you and regards
Hello @mauro-dainelligrado360-it,
I have checked that, you are using a very old version of WPDM and add-on. Can you please update your version to the latest one? I hope it will resolve your issue
Thank you and regards
Hello @24se7en,
Sorry for the inconvenience. we have found the issue. soon you shall be updated
Thank you and regards
Hello @mfirwana,
Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @mauro-dainelligrado360-it,
Hope you are well. Are you using WPDM – PDF Viewer add-on? please let me know, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @firetvsticks,
Hope you are well. Sorry for the inconvenience. If possible you can share the related packages related to the issue, it will help me better to investigate the packages and their settings also. you may can also keep a note for every package for the users for notifying you about the download issues. After all, if the issue occurs again, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @kinziegreen,
We have updated the new WPDM version 6.0.8. please update your copy. And can you please share the packages and categories which are not working to allow access for certain roles/members? please let me know then, I hope I can help you regarding the issue
Thank you and regards
Hello @nguyenhung,
Hope you are well. Sorry for the inconvenience. For Social Logins please update your version to the latest version 6.0.8. I hope it will resolve your issue. And for the Google font issue, we have found the issue. soon you shall be updated
Thank you and regards
Hello @mauro-dainelligrado360-it,
Hope you are well. are you trying to get an appearance like the link shared here,
https://wpdmpro.w3eden.com/download/wpdm-test/
please let me know
Thank you and regards
Hello @mfirwana,
Can you please check our cloud storage add-ons,
https://www.wpdownloadmanager.com/downloads/cloud-storage/
I hope it will may help you
Thank you and regards
Hello @aloette1978,
Hope you are well. I have checked your video. Basically, you are trying to use shortcode in Message for Logged-in Non-members/Message for Logged-out Users for PRO membership settings. shortcode will work fine code editor, but in textarea you may use texts/paragraphs. And for restricted content for pages/posts if you are already assigned to a role, but you have to subscribe again for the plan too, thus it will work. and for plans available in All Users > User edit panel issue, we have found the issue, soon you shall be updated.
Thank you and regards
Hello @24se7en,
I am reproducing the issue from my side. if the issue remains, you shall get an update for this
Thank you and regards
Hello @xxy998,
Hope you are well. sorry for the inconvenience. Has the problem been resolved on your side? The topic has been marked as resolvedc. please let me know
Thanks
Hello @mfirwana,
Hope you are well. The issue is related to google drive. There is a workaround that allows you to bypass Google Drive’s 24-hour limit. How that is done depends largely on what you see on the screen.
The most common error is shown on the screenshot above. It simply shows the error message but no other controls or options.
1. Locate the “uc” part of the address, and replace it with “open”, so that the beginning of the URL reads https://drive.google.com/open?.
2.Load the address again once you have replaced uc with open in the address.
3.This loads a new screen with controls at the top.
4.Click on the “add to my drive” icon at the top right.
5.Click on “add to my drive” again to open your Google Drive storage in a new tab in the browser.
6.You should see the locked file on your drive now.
7.Select it with a right-click, and then the “make a copy” option from the menu.
8.Select the copy of the file with a right-click, and there download to download the file to your local system.
For more details please check this article too, https://www.ghacks.net/2017/04/14/fix-google-drive-sorry-you-cant-view-or-download-this-file-error/
Thank you and regards
Hello @creativehaus,
Hope you are well. can you please elaborate more on your issue? you can also provide some screenshots to elaborating on the issue. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @mfirwana,
Hope you are well. And sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @raajsajaniya,
Hope you are well. The issue was resolved by adjusting the endpoint of the Download Monitor plugin. But because of you are using lots of download monitor packages URLs on various pages/posts, you may have to edit those. and after all, adjusting the WPDM base URL, you can also able to use both of plugins. But maybe raise the issue again for the Download monitor plugin. I have tried my best to adjusting. I think you have also understood the issue for the base URL. I think because of the same base URL, both plugins not working at the same time. I hope you have understood the issue.
Thank you and regards
Hello @heather,
Hope you are well. can you check this add-on, for publishing the PDF file at a specific time
I hope it may help you
Thank you and regards
Hello @24se7en,
Hope you are well. Dashboard user download is working fine now, please check. I have adjusted using the below code from your Kallyas Theme Dashboard > Advanced options > Custom CSS
.modal-backdrop {
position: relative;
}please check, the download is working fine now
Thank you and regards
Hello @aloette1978,
Please check now, the updated version has been released, https://www.wpdownloadmanager.com/download/wp-pro-membership/. I hope your problem will solve now
Thank you and regards