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Nayeem Riddhi

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Viewing 25 posts - 9,951 through 9,975 (of 19,528 total)
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Jun 23, 2021 at 1:38 pm in reply to: Dropbox Inavalid Request error for other admin users #155660

Nayeem Riddhi
Moderator

Hello @msamavi

Hope you are well. Can you please give your temporary wp-admin login details in a private reply for checking the issue?

Thanks

Jun 23, 2021 at 7:08 am in reply to: WordPress Pro Membership – problems creating plans for one-time payment (PayPal) #155645

Nayeem Riddhi
Moderator

Hello @vavw

Sorry for your little inconvenience. We have a queue for the updates. But I hope it will be very soon.

thanks for your appreciation

Jun 23, 2021 at 6:16 am in reply to: Downloads Not Working #155643

Nayeem Riddhi
Moderator

Hello @guardian88

Sorry for the inconvenience. Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Jun 23, 2021 at 6:14 am in reply to: Trouble with Allow Access by Document #155642

Nayeem Riddhi
Moderator

Hello @kinziegreen

Hope you are well. I have checked that Allow Access For certain roles is working fine here, https://cwanest.com/cm-download-view/wpdm-test/, Can you please elaborate more on this? Hearing back from you

Thank you

Jun 23, 2021 at 4:50 am in reply to: Uploads do not have correct permissions #155641

Nayeem Riddhi
Moderator

Hi @yumaworks,

Hope you are well. You may share the screenshots via file sharing hosted site and the public URL from there or there also many free tools available for screenshots sharing

Regards

Jun 23, 2021 at 4:43 am in reply to: Google Fonts dropdown not accessible #155640

Nayeem Riddhi
Moderator

Hi @jasonbarrett,

Hope you are well. In our test environment, WPDM Google Fonts from Setting > User Interface is working fine.
There can be a conflict with another plugin, can you please enable/disable other plugins for checking, you may also switch the theme to another for checking, please let me know then.
If still, the problem exists then you may also check the console log, what errors coming from the browser console log.

Thank you

Jun 22, 2021 at 10:15 am in reply to: We use Metabox User Profile to edit the profile #155606

Nayeem Riddhi
Moderator

Hi @gmop-unite-com

Glad to hear this your problem has been resolved. please let me know if you have further queries

Thank you

Jun 22, 2021 at 5:45 am in reply to: Uploads do not have correct permissions #155599

Nayeem Riddhi
Moderator

Hello, @yumaworks

Has the problem been resolved on your side? please let me know. And from WPDM Free 3.1.20 and WPDM Pro 5.3.7, we have changed the file type validation process during file upload and download. Now, you have to white file types to allow them to upload or download. You will find the option at Admin Menu ► Downloads ► Settings ► Basic Settings Tab ► Upload Settings section. Hearing back from you

Thank you

Jun 22, 2021 at 5:24 am in reply to: Preview #155598

Nayeem Riddhi
Moderator

Hello

Hope you are well. you can share the private reply here as I image attached,

Image 2021-06-22 at 11.21.35 AM

please check the image, I hope this will help you

Thank you

Jun 21, 2021 at 5:45 pm in reply to: We use Metabox User Profile to edit the profile #155589

Nayeem Riddhi
Moderator

Hi,

For user ID, It will not work there as the user is not logged in yet, Can you please check this filter too https://www.wpdownloadmanager.com/doc/filter-reference/wpdm_email_params_email_template_id-introduce-new-template-tag-for-the-email-template/, if it helps you. please let me know if you have any further query

Thank you

Jun 21, 2021 at 5:32 pm in reply to: Problem with Advanced Custom Fields – WPDM #155588

Nayeem Riddhi
Moderator

Hi @levthn

We have a queue for the updates. But I hope it will be very soon. However, for the Loco translate issue, I am going to look over this for the ACF.

thanks for your appreciation

Jun 21, 2021 at 5:11 pm in reply to: Preview #155587

Nayeem Riddhi
Moderator

Hello @juanangelmoliterni

Sorry for the inconvenience. please, give your temporary wp-admin login details in a private reply for checking the issue

Thanks

Jun 21, 2021 at 5:06 pm in reply to: Thumbnails Not Showing Up #155586

Nayeem Riddhi
Moderator

Okay @Sean_Adorno, Glad to hear this your problem has been resolved

Thank you

Jun 21, 2021 at 2:21 pm in reply to: Can’t install Archive Page addon #155580

Nayeem Riddhi
Moderator

Hello @phoneparts

Sorry for that inconvenience. please use the latest shortcodes from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, I hope it will work fine then

Thank you and regards

Jun 21, 2021 at 2:19 pm in reply to: Use blank wordpress page for template #155579

Nayeem Riddhi
Moderator

Hi @parvati

Hope you are well and welcome to our forum. Page templates are used to show detailed data of a specific package, A package is a custom post type, every package details page (ie. it’s like WordPress single post or page view) uses a page template associated with it to display formatted content. For more detail, you may check this doc, https://www.wpdownloadmanager.com/doc/templates/page-templates/
Or this can be too, https://www.wpdownloadmanager.com/doc/templates/

Thank you

Jun 21, 2021 at 12:46 pm in reply to: Can’t install Archive Page addon #155575

Nayeem Riddhi
Moderator

Sorry for the confusion, please download the WPDM Directory add-on from listed there, I hope this will help you

Thank you and regards

Jun 21, 2021 at 12:35 pm in reply to: Can’t install Archive Page addon #155573

Nayeem Riddhi
Moderator

Hi @phoneparts

If the list has such add-on called wpdm-archive-page or you have purchased such add-on called wpdm-archive-page, the add-on should be listed there. please check , I hope this will help you

thank you

Jun 21, 2021 at 12:14 pm in reply to: Can’t install Archive Page addon #155571

Nayeem Riddhi
Moderator

Hi @phoneparts

Sorry for your inconvenience. For add-on for now please follow these steps,

1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version

I hope that will help you

thank you

Jun 21, 2021 at 6:01 am in reply to: Files aren’t being correctly attached to Packages in the Bulk Import via CSV #155565

Nayeem Riddhi
Moderator

The issue you are claiming for the wp-content/uploads/download-manager-files directory for bulk upload with just file name is working fine from our testing site. please check your issue in detail. I hope it will work from your side too

thank you

Jun 21, 2021 at 5:06 am in reply to: The buttons and Next button disappear by the mobiles. Problem #155562

Nayeem Riddhi
Moderator

Hello @pierreg,

Hope you are well. For getting wrong results in search, can you please elaborate on it, if possible, please share some screenshots or a video

thanks for your appreciation

Jun 21, 2021 at 4:56 am in reply to: Files aren’t being correctly attached to Packages in the Bulk Import via CSV #155561

Nayeem Riddhi
Moderator

Hi,

According to the doc, https://www.wpdownloadmanager.com/doc/bulk-import/, you should keep just the file name, if you keep the files in wp-content/uploads/download-manager-files dir, have you checked that? please elaborate on it, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Jun 21, 2021 at 4:18 am in reply to: WordPress Pro Membership – problems creating plans for one-time payment (PayPal) #155558

Nayeem Riddhi
Moderator

Hello @vavw

I have found your old, deleted plans displaying under “Allow access” and “Download Manager Settings” issue, I shall forward it to our developer for making the update soon

thanks for your appreciation

Jun 21, 2021 at 4:06 am in reply to: Files aren’t being correctly attached to Packages in the Bulk Import via CSV #155557

Nayeem Riddhi
Moderator

Hi @jasonbarrett,

Hope you are well. Sorry for your little inconvenience. Can you please share your CSV file in a private for checking the issue in detail? hearing back from you

thank you

Jun 20, 2021 at 5:29 pm in reply to: WordPress Pro Membership – problems creating plans for one-time payment (PayPal) #155553

Nayeem Riddhi
Moderator

Hi,

The update will come very soon. please set the values as I video shared in the attached,

I hope it will resolve your issue some part

thank you

Jun 20, 2021 at 3:36 pm in reply to: Preview #155550

Nayeem Riddhi
Moderator

Hi @juanangelmoliterni,

Hope you are well. Have you create any packages yet from your create new package section? if it is possible, please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you

Viewing 25 posts - 9,951 through 9,975 (of 19,528 total)
1 2 3 … 398 399 400 … 780 781 782