Nayeem Riddhi

Hello @byzencifil,

Sorry for the inconvenience. Can you please share the related package URL, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue

Thank you and regards

Hello @raul-queiroga,

Hope you are well. As per documentation, you need to fill the required column as your requirements. Thus, the package will publish. And the other empty remained fields will keep, but not affect your downloading the package. I hope you have understood. please let me know if you have any other queries

Thank you and regards

Hi @pisco,

Can you please provide a Validate license key from your side for checking the issue from the latest version? please let me know then

Thank you

Hello @galois,

Sorry for your inconvenience. I have tested your issue from my side. soon you shall be updated about the issue

Thank you and regards

Hello @misterspok,

Hope you are well. For #1, Yes, it is possible, you can customize the email template from the Downloads > Templates > Email Templates > Email Lock Notification as I image attached here,

And for #2, For now, the download link will be available for the Customer who will fill up the Email lock form with an email, however, there is also available an option for getting the information about who has downloaded the package, from Downloads > Subscriber > Email Lock section as I image attached,

I hope these options may help you

Thank you and regards

Hello

You can edit this CSV file with your own data, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv, please check

Thank you

Hi @ikram_dirujii,

Please use this Pastebin code,

https://pastebin.com/WTZ1KAaT

I have added the below lines download-manager\src\Package\views\all-packages-shortcode.php file in line number 288

$data['download_link'] = "<a target='_blank' class='btn btn-primary' href='".get_permalink($data['ID'])."'>"."Download"."</a>";
$download_link = $data['download_link'];

commenting out this line

//$data['download_link'] = WPDM()->package->downloadLink($data['ID'], 0, array('template_type' ► 'link'));

I hope it should open a new tab for the related packages

and for making back up the file for the next update, please follow this doc, https://www.wpdownloadmanager.com/doc/template-files/

thank you and regards

Hello @aichbachtaler,

I have checked that you are using WPDM Version 5.3.5. Can you please tell me when the error generally occurs? let me know then

Thank you

Hello @rsoftmi,

please add the following code in your wp-config.php

define('WPDM_ADMIN_CAP','edit_posts');
 define('WPDM_MENU_ACCESS_CAP','edit_posts');

I hope it will then help you

Thank you and regards

Hello @polkadotchair,

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you

Hello @raul-queiroga,

Hope you are well. And sorry for the inconvenience. Can you please share your CSV file here? if possible, can you please give your temporary wp-admin login details in a private reply too for checking the issue.

Thank you and regards

Hello @9seeds,

Hope you are well. You shall find the option from Downloads > Templates > Import Template as I image attached

please check

Thank you