Forum Replies Created
Hello Daniele,
Hope you are well. Thanks for your important query. Can you please open a separate ticket for your issue, please? We shall check it for you
Thank you and regards
Hello Van,
I have forwarded the issue to our team. Thanks for your appreciation
Thank you and regards
Hello David,
I have checked that the packages importing successfully. But not appearing in the Downloads admin panel. Also checked that some column is not the same as our sample.csv file. Can you please edit oursample.csv file, keep the column only you need and the rest of them keep empty. I hope then, it will work fine for your CSV file. please check and let me know
Thank you and regards
Hello Jorge,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Mark,
For changing the color of review ratings, please adjust the color from as I image attached, Downloads > Settings > User Interface > Colors section,
Please let me know if it helps you
Thank you and regards
Hello midihead7,
Glad to hear that, your problem has been resolved. Please let us know next time if you have any query
Thank you and regards
Hello Saugata,
Sorry for the inconvenience. For the same export and import file feature, I hope our developer should review it and apply it for the next update as well as for the user experience too. I hope you have understood.
Thank you and regards
Hi Shreek,
Glad to hear that, your problem has been resolved. I have adjusted your widget Template link-template here,
<a href="[download_url]" target="_blank" style="display: block;clear: bottom;font-size: 11pt;font-weight: bold;">[title]</a>
with target="_blank" parameter. please check
Thank you and regards
Hello Saugata,
For the export CSV file, you have to edit this file and follow this file structure, https://www.wpdownloadmanager.com/wp-content/uploads/2020/06/sample.csv for again import. I hope you have understood now
Thank you and regards
Hi Shreek,
Please check now. I hope it is working fine now
https://www.btog.org/btog-events/btog-virtual-annual-conference-2022/
Thank you and regards
Hello Fiction,
Hope you are well. And sorry for the inconvenience. Can you please contact in live chat for instant help/ you can also mail support@wpdownloadmanager.com regarding your issue.
Thank you and regards
Hello Mark,
Can you please elaborate on starts? Are you talking about star/rating? please let me know
Thank you and regards
Hello Natalie,
I have checked that, there are many plugins installed on your side. Can you please update all of them for checking, and please check with all WPDM latest versions, you can also enable/disable other plugins for WPDM tag-related issues if there any conflicts remained. please let me know then.
Thank you and regards
Hello acason,
Really sorry for the inconvenience. If possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Mario,
Hope you are well. Have you followed the steps for setting Up Google Drive Explorer Add-on described here,
please let me know, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Saugata,
Glad to hear this, your problem has been resolved. However, please let us know the next time if you have any query
Thank you and regards
Hello Kyle,
Hope you are well. For changing the text, you shall find it from,
wp-content\plugins\wpdm-newsletter\campaign\filterhooks.php file line number 113
please check and let me know if it works for you
Thank you and regards
Hello Shin,
Hope you are well. And sorry for the inconvenience. We have found the issue. I hope, soon you shall get an update on this.
Thank you and regards
Hello Saugata,
The features are working fine with the latest version from my side. I think there may have a settings adjustment issue from your side. Otherwise, please check your browser console if any error appears from your side. please check your other plugins enabling/disabling if there any such conflicts remained. please let me know then
Thank you and regards
Hello ntech21,
I might seen such error with X-Frame-Options in the browser console. However, Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Graham,
Can you please deactivate/delete the old version of the PRO Membership add-on? And install the latest version. Please let me know which errors you are getting while installing the latest version.
Thank you and regards
Hello Perry,
Please let me know, Has the problem been resolved on your side or not?
Thank you and regards
Hello David,
Can you please provide a valid CSV URL download link, if I can check it from my side too.
Thank you and regards
Hello Saugata,
please check from Downloads > Settings > Basic > Access Settings > File Browser Root is on correct path or not. you can also able to check from reset base dir option too as I image attached,
please check this and let me know
Thank you and regards