Forum Replies Created
Hello Ian,
Hope you are well. And sorry for the inconvenience. WPDM New Packages widget is working fine from my site. Login form showing basically they have restricted for certain users from your packages, Package Settings > Allow Access option. And for HTML forming issues, it may be related to your theme CSS. if possible, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Nadine,
Hope you are well. Can you please elaborate more on your issue? if possible, please share some screenshots regarding your requirements and you can also give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Perry,
I have got your issue. For now, you are able to select one image once while the window appears for selecting/uploading images. I hope you have understood.
Thank you and regards
Hello Perry,
I have again forwarded your replies. Thanks for your appreciation
Thank you again and regards
Hello Perry,
Hope you are well. For Main Preview Image Featured Image does not show, I have found the issue. However, For Additional Previews, can you please elaborate more on your issue, I am able to add multiple images from the frontend uploader with this option from my testing site. please let me know
Thank you and regards
Hello Perry,
Your Message button on the public profile has been fixed and updated with private message plugin version 3.5.5. please update your copy
Thank you and regards
Hello Natalie,
Hope you are well. While pressing Migrate Tags button, the browser console showing this error,
500 (Internal Server Error)
The 500 code would normally indicate an error on the server, not anything with the code,
It’s mainly due to several factors :
– the CURL extension isn’t installed as it’s required by this plugin
– the allow_fopen instruction is not enabled
– your Memory limit is too low (you will need at least 128M, 64M is pretty low!)
Server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause…
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins or renaming your .htaccess file, we may be able to help, If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
please check and let me know.
Thank you and regards
Hello Joseph,
If you want this feature urgent for you, you can also keep a customization request here,
Thank you and regards
Hi Irek,
Please append a parameter in the shortcode like this init=0, [wpdm_simple_search template=”link-template-default” cols=1 init=0 ], thus, I hope it will not display all the results immediately after page load. please check and let me know
Thank you and regards
Hello Nadine,
Hope you are well. Can you please open a separate ticket for your issue, please
Thank you and regards
Hello Nibby,
For styling and layout issues, if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Nibby,
I have checked that, the download is working fine for your shared package. Here used download_link_extended template tag. and it does not occur in pop-up/modal for downloading files. please let me know
Thank you and regards
Hello Joseph,
Do you want this feature? It could be a nice idea too. You may keep a feature request in our forum. Or, you can also keep a customization request too. please let me know
Thank you and regards
Hello Nibby,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Sean,
Hope you are well. Please check now, if it fulfills your requirements. I have adjusted the code and created single-wpdmpro.php file in your child theme. please let me know
Thank you and regards
Hello Kathecitas,
Are you facing trouble that the DOCS are opening from the media library attached? Choosing from the Select From Media Library option. By default, it will do so. You can also choose the other option too. When you attach files from media library as URL WPDM simply redirect to that URL when a user clicks on the download button, but when you upload a file directly or attach a file from server as a server path, WPDM handles the download process and so there it can decide whether the file will open in browser or force download. So, if your file is already in the media library, and you want them to download instead of open in browser, please attach those files using the server file browser instead of the medial library file selector. please let me know
Thank you and regards
Hi Irek,
Sorry for your inconvenience. We have fixed the issue and updated the Add-on. please check now
Thank you and regards
You are welcome
Thank you
Hello David,
Please check now. I have edited the sample.csv file with your CSV file data,
https://www.dropbox.com/s/ieebnz9ownqd9jr/sample%20-%20test.csv
Now it is working fine for importing. please let me know
Thank you and regards
Hello Joseph,
I have checked your issue. For now, we have only Download Notification ( To: Admin ) for both email of Email-lock packages. I hope you have understood. Please let me know
Thank you and regards
Hello Teguh,
Sorry for your inconvenience. Can you please reactivate your login credentials? We are checking your issue.
Thank you and regards
Hello Martijn,
Default Value add-on has been updated and fixed. Please download and update your add-on from your user download area.
Thanks for your appreciation
Hello Martijn,
Default Value add-on has been updated and fixed. Please download and update your add-on from your user download area.
Thanks to your appreciation
Hello Shin,
Default Value add-on has been updated and fixed. Please download and update your add-on from your user download area.
Thanks to your appreciation