Forum Replies Created
Hello Laura,
Please let me know if you have other queries or assistance.
Thank you and regards
Hello Emma,
Hope you are well. For such customized requests, you can knock here with your requirements,
please let me know if you have other queries.
Thank you and regards
Hello Jacquet,
If you have attached the google drive remote files and using multiple files attached. The Remote files can’t be zipped for the main download button, for remote files, only a single file download will work, as to create zip files, individual files need to be stored on the same server. I hope you have understood.
Thank you and regards
Hello Jacquet,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Ganadera,
Hope you are well. And sorry for the inconvenience. The URL you have shared is showing an Access denied message while browsing the URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Tim,
Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello murat,
Hope you are well. And sorry for the inconvenience. Are you using the free or PRO version? please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Robert,
Hope you are well. Do you want to get a package sharing link or download link URL? please elaborate on these requirements. And please check, you have also a chance to generate a download URL link from this option as I image attached,
please let me know
Thank you and regards
Hello Gentile,
Can you please extend your role access for checking from Downloads > All Packages section? And from the edit package section too. please let me know.
Thank you and regards again
Hello tw4ka,
Sorry for the delay. Please add define('WPDM_ACCEPT_COOKIE, false); in your wp-config.php file. I hope it will work fine then. please let me know.
Thank you and regards
Hello frank,
Hope you are well. Can you please provide a screenshot regarding your issue? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Gail,
I have already transferred the issue to our team developers. Soon, you shall get an update on this. Thanks for your patience and appreciation.
Thank you and regards
Hello Gentile,
I have found that the page is referring me to the not found 404 page. please check my attached image
please let me know
Thank you and regards
Hello Roth,
Hope you are well. Are you trying to open the download link in a new tab for this shortcode, wpdm_all_packages? if possible, please, give your temporary wp-admin login details in a private reply for adjusting the issue.
Thank you and regards
Hello Gentile,
Thanks for your reply. Are you referring to this page?
https://www.aspmilitari.it/archive/
please let me know. I shall try to assist you on this issue.
Thank you and regards
Hello Nash,
Hope you are well. For editing email template appearance, you may check this directory and HTML templates,
wp-content\plugins\download-manager\src\__\views\email-templates
please check and let me know
Thank you and regards
Hello Aygun,
I have checked your issue. I have checked that, it is coming in mobile preview too properly, please check my attached image
please let me know more about your query.
Thank you and regards
Hello Aygun,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello tw4ka,
Hope you are well. Have you checked this option too from Downloads > Settings > Privacy Settings as I image attached,
please check and let me know
Thank you and regards
Hello Gentile,
Hope you are well and Good Morning to you too. Can you please share the related URL or you can also share a screenshot image too? please let me know then.
Thank you and regards
Glad to hear that it helped you. However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank you And Regards
Hello Gentile,
I have forwarded the issue to our team developers. I hope soon, you shall get an update on this. Thanks for your appreciation.
Thank you and regards
Hello Gergi,
Glad to hear that, your problem has been resolved. please let us know if you have any other queries.
Thank you and regards
Hello Gentile,
Hope you are well. For registration, you have to move to another page, so it is not redirecting the download page. But if the user previously registered, you can download the package only through login form and redirection to the download page. I hope you have understood.
Thank you and regards
Hello Gergi,
For changing the spinner loading image, you can check the loader.svg image from
wp-content\plugins\download-manager\assets\images\loader.svg directory and replace it as your requirements. please check and let me know.
Thank you and regards