Forum Replies Created
Hello Podger,
I have adjusted some portion of the code from the /wp-content/plugins/download-manager/src/__/Template.php file. Now I think everything is working properly. please check and let me know
Thank you and regards
Hello Gentile,
Hope you are well. And greetings again to you. Are you talking about package access related text Login is required to access this page? please let me know
Thank you and regards again
Hello Robert,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs or point out those issues with some screenshots? if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Carlos,
Hope you are well. Can you please share the related URL for checking the issue in a close look? please let me know
Thank you and regards
Hello Podger,
Hope you are well. And sorry for the inconvenience. Can you please tell us which features/shortcodes you are using here on those pages? please let me know. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear that it helped you. However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Thank you And Regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello BFM Group,
I have checked your issue. Our test amazon s3 credentials are working fine from your side. please check my attached images,
please check again for your credentials if there are any permission issues that remained from your side. please let me know then
Thank you and regards
Hello CIALGAR,
Hope you are well. And sorry for the inconvenience. we have some pending work to make 2co compatible with the membership add-on. It will be available soon for the option. Thanks for your appreciation.
Thank you and regards
You are welcome.
Thank you and regards
Hello AndreasB,
Your credentials are now working. I have checked that there are many plugins installed on your side and though the download limit add-on is not available there. Button Reset Limit for All Users is working here properly on our testing site, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please let me know then.
Thank you and regards
Hello Laura,
I have adjusted the settings from the WP-Admin > Settings > Your homepage displays option. Now the template preview is working fine now. And for the second issue, I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please let me know then.
Thank you and regards
Hello Manuel,
Hope you are well. And sorry for the inconvenience. Can you please share some related screenshots and URLs too for checking the issue in detail? if possible, please, give your temporary wp-admin login details in a private reply for checking/adjusting the issue.
Thank you and regards
Hello AndreasB,
Hope you are well. Your credentials are not working for logging in to the admin panel. Please check.
Thank you and regards
Hello Scott
Have you followed this doc’s steps too?
please let me know
Thank you and regards
Hello BFM Group,
Hope you are well. And welcome to our support forum. I have forwarded the issue to our team developers. Soon you shall be updated.
Thank you and regards
Hello Emma,
Hope you are well. You shall get the option from Downloads > Templates > Import Template as I Image attached
please check
Thank you and regards
Hello Gentile,
Hope you are well. I think you are trying to edit the message from
wp-content\plugins\download-manager\src\__\Messages.php this directory file in line number 120. please check and let me know
Thank you and regards
Hello Phillips,
Hope you are well. I have checked your reported issue in my test environment. However, in my test environment, it seems it’s not happening with the latest version of WPDM Pro. Make sure that you are using the latest version. If still, you are facing such an issue then please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue. Also, please share the related page/file/package URL with us where the issue exists.
Thank you and regards
Hello Scott
Hope you are well. For updating the WPDM main plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token. Thus the plugin will be updated, hope that, it will solve your issue. please let me know
Thank you and regards
Hello Michael,
Hope you are well. And sorry for the inconvenience. I have checked your issue. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking the issue.
Thank you and regards
Hello Laura,
Please let me know if you have other queries or assistance.
Thank you and regards
Hello Emma,
Hope you are well. For such customized requests, you can knock here with your requirements,
please let me know if you have other queries.
Thank you and regards
Hello Jacquet,
If you have attached the google drive remote files and using multiple files attached. The Remote files can’t be zipped for the main download button, for remote files, only a single file download will work, as to create zip files, individual files need to be stored on the same server. I hope you have understood.
Thank you and regards