Forum Replies Created
Hello Francesco Aprile,
Sorry for your all inconvenience. I am checking the tickets as per my capabilities now. For the user Ajax search option issue, the Advanced Access Control add-on has been updated and the issue has been fixed.
Please check and let me know
Thank you and regards
Hello BFM Group Inc,
Sorry for the late reply. Please activate your login credentials again for the issue that has been claimed by you updating packages with package ID. please let me know
Thank you and regards
Hello Everyone,
Sorry for the late reply. Exporting files/packages by CSV is working properly from my side. Can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello campus,
Hope you are well. I have checked here,
https://www.harmonic-design.com/de/wpdm-test/
with this shortcode,
[wpdm_archive_filter items_per_page="10" template="default" cols=1]
It is working properly here. please check and let me know and elaborate on the issue
Thank you and regards
Hello macmorre,
Please check now. I hope it has been adjusted now. please check and let me know
Thank you and regards
Hello Christian Kueng,
Glad to hear that your problem has been fixed. But, right now, I can’t remember, which plugin that was. thanks for your appreciation.
Thank you and regards
Hello Francesco Aprile,
Sorry for the inconvenience. I have already found the issue and forwarded the issue to our team developers. I hope, soon, it will be fixed. Thanks for your appreciation.
Thank you and regards
Hello PETROS LOUCA,
To register as an author or as a publisher, you can check this option from WP-Admin > Settings > General > New User Default Role. please check.
Thank you and regards
Hello CIALGAR,
I have found the issue and forwarded the issue to our team developers. I hope, soon, it will be fixed. Thanks for your appreciation.
Thank you and regards
Hello Emily Griffin,
Please update your plugins and add-on to the latest version and check. However, I have again forwarded your issue. Thanks for your patience.
Thank you and regards
Hello Marianda de Villiers,
I have checked this. There are two sorting options, I have tried with PHP functions, one isksort() and the other is sort(). If I try one function, some pages show correctly as it has appearance others are not, because of their sentence and word hierarchy. I hope you have understood.
Thank you and regards
Hello macmorre,
Please check now, I have adjusted the responsive design with the below code in your theme Customizer > Simple Custom CSS panel. please check,
@media only screen and (max-width: 600px) {
.w3eden .wpdmap-filter-sidebar {
flex: 0 0 100% !important;
max-width: 1000% !important;
}
.w3eden .col-md-9 {
flex: 0 0 100%;
max-width: 100%;
} }
please check and let me know
Thank you and regards
Hello Marianda de Villiers,
Please check now, Some file’s texts will not be sorted as you are watching the first word, because of their sentence and word hierarchy. And I have used the PHP sorting function. it will automatically do that. please check.
Thank you and regards
Hello macmorre,
Can you please let me know, How do you want to look at the left sidebar? please let me know
Thank you and regards
Hello Johannes Kröger,
Please use the below code snippet, here, the data package is package id,
<a href="#unlock" class="wpdm-download-link wpdm-download-locked" data-package="12539">
<img src="Your Image URL" alt="">
</a>
please check and let me know
Thank you and regards
Hello Christian Kueng,
I have checked your issue. I think the issue was coming from other plugins that have been conflicting. I have disabled/enabled plugins, now, the issue has disappeared. please check.
Thank you and regards
Hello Francesco Aprile,
You can also download the video for checking the issue.
Thank you and regards
Hello Francesco Aprile,
Ajax search is working fine. please check my attached video,
https://drive.google.com/file/d/1H_BfuXX8rPkf2Nrb3ZoysFMKWQXnMCC5/view?usp=sharing
For username and name search requirements, the username should be unique as per WordPress policy, but the name can be the same in the signup process. So, the username is applying in this condition. However, for searching for related user, usernames, you can explore the Users > All Users menu from the wp-admin panel. And for “opzioni di blocco” and “icone” issue, I have checked it. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know
Thank you and regards
Hello Marianda de Villiers,
Sorry for the inconvenience. I think somehow the WPDM plugin file has been overridden, I have a filter hook now, in your theme functions.phpfile,
add_filter('wpdm_package_files','filter_file_list');
function filter_file_list($allfiles){
ksort($allfiles);
return $allfiles;
}
please check now
Thank youy and regards
Hello Chris,
Please check your PRO forum ticket. I have already replied there.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello David Franzke,
For now, for asset manager menu access, you can check the File Browser Access option from the Basic settings of WPDM. please check.
Thank you and regards


