Forum Replies Created
Hello Marty DeVall,
Hope you are well. And sorry for the inconvenience. you may try
wpdm_update_profile_field_html
hook too. please check and let me know
Thank you and regards
For categories hierarchy, giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for the Allow Access option or have to give a particular role on it like as I image attached or as usual for the select member option too,
because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link,
Hope you have understood.
And for issue #2, Can you please share the related URL for checking the issue?
Thank you and regards
Hello BFM Group Inc,
Hope you are well. Can you please share your related CSV file for checking the issue? please let me know
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello Matteo,
Sorry for the inconvenience. I have again forwarded the issue to our team developers. I hope soon, you shall get an update on this. Thanks for your patience and appreciation.
Thank you and regards
Hello BFM Group Inc,
I have checked your issue creating two new packages and with the below CSV file, packages are not duplicating, it is updating packages,
https://drive.google.com/file/d/1SfYNAVx3Iyhge47Ck0yjZSKbfWGUUcaC/view?usp=sharing
please check and let me know
Thank you and regards
Hello campus again,
please share the related URL where I should hide the “filter date range” area.
Thank you and regards
Hello Jennyfer Moreno Shek,
For #1, For the other account auto-renewal cancel, please provide us the order details note.
For #2, Please clear your browser cache for checking the changes, it is working properly from here
For #3, Can you please elaborate on this issue? What issues you are facing, like updating add-on, or add-on download-install, please let me know
For #4, If you are trying to use the interactive templates, you can check the option as I image attached,
Please check and let me know
Thank you and regards
For id for a specific download package, you can check as I image attached or check in the All Packages section edit hover button
please check
Thank you and regards
Hello Johannes Kröger,
For now, you can continue with this solution. And for Gutenberg editor, you can use any HTML block in your page/posts. please check.
Thank you and regards
Hello Jennyfer Moreno Shek,
Your logo issue has been adjusted. It has been adjusted from the default editor. And for your refund with any account, you can check the link here,
https://www.wpdownloadmanager.com/terms-and-conditions/ and the Refund Policy too. And for the addons page- menu issue, I have already forwarded it to our related authority. Thanks for your appreciation.
Thank you and regards
Hello campus,
Please attach here a screenshot pointing to where you want to hide. please check and let me know
Thank you and regards
Hello,
Glad to hear that, your problem has been resolved. Please let me know if you have any queries.
Thank you and regards
Hello macmorre,
You can rate the support above here link. Please check the previous reply.
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you again
Hello Jennyfer Moreno Shek,
Hope you are well. And welcome to our forum. For the logo issue, if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue. And for the third issue, please elaborate more on your query.
Thank you and regards
Hello BFM Group Inc,
Hope you are well. And sorry for the inconvenience. We have found the issue and we shall adjust it with the next update.
Thank you and regards
Hello Francesco Aprile,
Hope you are well. I have checked your issue. I have checked that, the frontend uploader is working fine from your side. Can you please check it again? please check and let me know
Thank you and regards
Hello macmorre,
Please check now.
Thank you and regards
Hello Francesco Aprile,
Can you please download the add-ons and plugins for the latest version from here,
please check and let me know then
Thank you and regards
Hello Dan Gordon,
I have again forwarded the issue to our team developers. Thanks for your patience.
Thank you again and regards
Hello shaun ross,
I have again forwarded the issue to our team developers. Thanks for your patience.
Thank you again and regards
Hello PETROS LOUCA,
Do you want the registration feature for the Author or Publisher select option? please let me know
Thank you and regards
Hello Francesco Aprile,
Please check now with the latest version of your plugins. I hope it will work fine now.
Thank you and regards
Hello Francesco Aprile,
Sorry for your all inconvenience. I am checking the tickets as per my capabilities now. For the user Ajax search option issue, the Advanced Access Control add-on has been updated and the issue has been fixed.
Please check and let me know
Thank you and regards