Forum Replies Created
Hello Marco,
I think, if you are getting the word, it may an issue with the translate plugin. please check the settings again and explore the issue. I hope it will get resolved then.
Thank you and regards
you can use the email support@wpdownloadmanager.com
Thank you and regards
Hello Ikram Dirujii Sir,
Hope you are well. For space issues in the file name, it will show as it is now. Because, A space is an assigned number, which is 20 in hexadecimal. When you see %20, it represents a space in an encoded URL. Now, if you want to skip the space you may have to remove it manually from the file name. I hope you have understood.
Thank you and regards
Hello Scott Watkins,
Hope you are well. And sorry for the inconvenience. if possible, Can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Nicolas Bourdeau,
You can choose any theme from the WordPress directory, I hope you shall find most of the themes are compatible. please check
Thank you and regards
Hello Sandra,
The amazon s3 add-on working properly from my testing site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Gieun Kim,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on which demos you are not able to access? please let us know.
Thank you and regards
Hello Antonio Roldán Ruiz,
Hope you are well. For the document opens in a new tab, you can check this setting from Downloads > Settings > Basic > File Download
section as I image attached,
And for your second issue, For now, we have this option, Show form once in a session, but if you want an additional option, it may need to take custom services. I hope you have understood. please check.
Thank you and regards
Hello iwan miko,
Can you please open a separate ticket for your issue, please?
Thank you and regards
Hello Marco,
I have checked now. The latest version of the plugin from your side the word Explore is already translate ready. Can you please check again from your translation plugin? please check and let me know
Thank you and regards
Hello Nicolas Bourdeau,
I have checked your issue. The theme is causing the issue. Switching the theme resolves the issue. please check.
Thank you and regards
You are welcome.
Thank you and regards
Please check now, your orders are active now.
Thank you and regards
Hello Marco,
Can you please let me know, which version you are using now? please let me know
Thank you and regards
Hello Ikram Dirujii Sir,
Hope you are well. And sorry for the inconvenience and delayed reply. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue. we shall try to give the resolution asap.
Thank you and regards
Hello Nicolas Bourdeau,
Hope you are well. I think this issue is related to your theme. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello KOHPMINISTRIES,
Can you please extend your admin role for checking the issue in detail? please let me know
Thank you and regards
Hello Adrian Ababei,
For your license key, you can check this doc,
please check.
Thank you and regards
Hello KOHPMINISTRIES,
I shall try to check your issue tomorrow
Thank you and regards
Hello Jeremy Purdy,
you can use the email support@wpdownloadmanager.com
Thank you and regards
Hello Nicolas Bourdeau,
Can you please check your dropbox issue again, if it is working properly or not from your site now? please check and let me know
Thank you and regards
Hello Jeremy Purdy,
Sorry for the inconvenience. Can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello James LaVelle,
Yes, the feature has been made for user comfort and friendly. If you need any additional features or requirements, you are also able to ask us for this. I hope you have understood.
Thank you and regards
Hello Jeremy Purdy,
Hope you are well. You shall find them from Downloads > Templates and these templates need to be imported, Go to the import template option inside templates and import any template you want as I image shared,
please check
Thank you and regards