Forum Replies Created
Hello Morgan Pennec,
Credentials still not working. please check
Thank you and regards
Hello Morgan Pennec,
Your shared credentials are not working. please check.
Thank you and regards
Hello Neil Silver,
Hope you are well. And sorry for the inconvenience. please share the related URL. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Morgan Pennec,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello MoYo,
Hope you are well. For elementor, download manager pages with elementor editing, you can use this Elementor Addons
or you can customize the page templates from Downloads > Templates > Page Template and use them for your related packages,
also, you can create from your active theme single-wpdmpro.php file, copying the single.php file
I hope those may help you.
Thank you and regards
Hello Dietrich Murphy,
You can inspect the browser console log option if there any errors exist. please check and let me know
Thank you and regards
Hello Francesco Aprile,
Sorry for the inconvenience and for the confusion. My Downloads section is associated with WPDM – Advanced Access Control and it will work for those packages shared with certain users who have been logged in. Previously, I was told it was working, because here, it was conflicted within a plugin. I hope you have understood now.
Thank you and regards
Hello Dietrich Murphy,
The amazon s3 add-on is working fine from my side. please check your credentials and settings. you can also provide more screenshots regarding your issue. please check and let me know
Thank you and regards
Hello Dietrich Murphy,
If you are facing an issue with saving settings, please try to adjust or remove the message for a certain moment and try to save settings again as I image attached,
I hope it will work properly then. if you are facing an issue with Amazon S3 credentials, then again check your credentials too, I hope it will work properly then.
Thank you and regards
Hello Maria Rowena Andrada,
Hope you are well. Sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Francesco Aprile,
Am I able to again test or check the issue for enabling/disabling plugins? please let me know
Thank you and regards
Hello Dietrich Murphy,
Hope you are well. And sorry for the inconvenience. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello shaun ross,
Sorry for the late and for having patience. I have again forwarded the issue to our developers.
Thank you and regards
Hello Francesco Aprile,
The feature is working fine from my side. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. Please let me know then.
Thank you and regards
Hello Francesco Aprile,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? please share a screenshot too. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Jennyfer Moreno Shek,
Please check this package by downloading the image file,
https://www.reavic.com/my-downloads/wpdm-test/
I have set the settings as I image attached for the watermark,
Can you please elaborate on disabling renewals and test pay issue? hearing back from you.
Thank you and regards
Hello Jovan Evans,
Please let me know if the problem has been resolved on your side.
Thank you and regards
Hello Thomas Pizer,
Hope you are well. And sorry for the inconvenience. can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Rajnish Bhatia,
Hope you are well. Can you please elaborate more on your issue? Do you want such add-ons or custom services for creating Custom Taxonomies? please let me know
Thank you and regards
Hello BFM Group Inc,
Hope you are well. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello David Franzke,
I have forwarded the issue to our team authority. Thanks for your patience and appreciation.
Thank you and regards
Hello Andrés Luna Poyato,
Hope you are well. Without the categories parameter, the above shortcode is working fine from my side. can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello David Franzke,
For now, we have no template tag for the Vimeo player, but you can continue with this [youtube_player] template tag. please check and let me know.
Thank you and regards
Hello,
Can you please elaborate more on the Exporting files issue, if possible, please, reactivate your wp-admin login details again in a private reply for checking the issue.
Thank you and regards

