Forum Replies Created
Hello0 Sandrine Audan,
Hope you are well. And sorry for the inconvenience. Are you using the latest version of the WPDM add-on and plugin? please let me know. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Marco,
Hope you are well. And sorry for the inconvenience. Can you please share the related package URL? if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Seth Merrill,
Hope you are well. If the email notification is not working from your side, if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Abusufean Ali,
Please login to your account and you shall find your purchases products here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases, please check and let me know
Thank you and regards
Hello Seth Merrill,
Have you set Don’t Send Notification from your packages setting for all? please let me know. And let me know please, how many packages you are using now.
Thank you and regards
Hello Bill Karas,
I have checked your issue and created a new package uploading file from local
It is working properly now, can you please elaborate more on your issue, if any misconfiguration happened from amazon s3? please check and let me know
Thank you and regards
Hello Abusufean Ali,
I have checked your issue. For your first issue is working properly from our testing site. I have checked that, you are using a lower version of the private message plugin. Can you please update your version to the latest version? I hope it will work fine then. please let me know
Thank you and regards
Hello Bill Karas,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Alexander Faust,
I have checked your issue from the browser responsive checker, here is working properly, please check my attached image,
Can you please elaborate more on your issue, if possible, please share some screenshots too? please let me know
Thank you and regards
Hello Abusufean Ali,
Hope you are well. And sorry for the inconvenience. Can you please share the related URL? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Michael,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Glad to hear that, your problem has been resolved.
Thank you and regards
Hello STEVE ALEXIS,
Can you please elaborate more on this? if possible, please share with us which form is missing. And your order details note too for your license. please let me know.
Thank you and regards
Hello Livingseed Europe,
Without premium packages, the lock options will work for all packages. I hope you have understood.
Thank you and regards
Hello Simon,
Hope you are well. For now, it will work as usual as it has been set for features. But, it can be also modified for the features, if you want to place a custom request. you can also place your customization request here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=upgrade.
Please check.
Thank you and regards
Hello Seth Merrill,
Hope you are well. If your Email Notification set as Use Global Settings or Send Notification from the Package Settings meta box. Then it will work automatically. And if it has been set as Don’t Send Notification, then you have set it to activate manually from package settings. I hope you have understood now.
Thank you and regards
Hello Livingseed Europe,
For premium packages, the lock option will not work. But, you may keep some description about your terms and conditions for the packages. I hope you have understood.
Thank you and regards
Hello Michael,
Hope you are well. Can you please elaborate more on your issue and how you have set up the feature? please provide some screenshots. if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello,
You are welcome.
If you need help with anything else, don’t hesitate to open a new ticket.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day.
With Regards
Hello Livingseed Europe,
Hope you are well. And sorry for the inconvenience. Can you please share the related URLs? if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello Wax,
We are checking the issue and back to you soon. Thanks for your appreciated patience.
Thank you and regards
You are welcome.
Thank you and regards
Hello Simon,
For the accept button hierarchy, when any approved role user, after uploading any file and then edit for any contents. The accept button shows via View button for the related file. And for deleting files, you may have to delete the files from the dropzone manually. I hope you have understood.
Thank you and regards
Hello Alexander Faust,
Hope you are well. If possible, can you please, give your temporary wp-admin login details in a private reply for adjusting the issue?
Thank you and regards