Forum Replies Created
Hello Jason Levandoski,
Yes, we are trying more user-friendly and bug free features to implement for your services. However, your mentioned bugs are in our investigation and we shall update them in the next releases. Thanks for your patience and appreciation.
Thank you again and regards
Hello Cioka Creativa,
Hope you are well. And sorry for the inconvenience. Can you please elaborate more on your issues? can you please attach a screenshot or a screen video for this? we shall check the issue in detail then. please check and let me know
Thank you and regards
Hello Jason Levandoski,
For #1, I have adjusted some settings from Downloads > Settings > Basic > File Download for the single download for Packages. please check
For #2, #3, and #4 issues, We are checking the issues and already forwarded these issues to our related team. Thanks for your patience and appreciation.
Thank you again and regards
Hello CG Pandey,
I think you are asking for pro add-on support. For pro add-on support, please post in the pro forum,
we shall help you with any issue
Thank you and regards
For many features with categories and tags, you can explore this add-on,
please check.
Thank you again and regards
Hello Brian Mikkelsen,
No, you can easily find files/packages by their title/name. I hope you have understood.
Thank you again and regards
Glad to hear that, your problem has been resolved. if you need further any help with anything else, then please don’t hesitate to open a new topic.
Thank you and regards
Hello Jason Levandoski,
Can you please point out your requirements? Thus, if possible, I can forward it to our related team. Thanks for your appreciation.
Thank you and regards
Hello Brian Mikkelsen,
Hope you are well. Are you using this search feature? https://www.wpdownloadmanager.com/doc/short-codes/wpdm_search_result-shows-search-form/, this will bring you the related files/packages. please search with the files/package’s title name. please check and let me know
Thank you and regards
Hello Norma Longhi,
Hope you are well. And sorry for the inconvenience. please share the issue related URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jason Levandoski,
I have adjusted the file active-theme > download-manager > download-page-clean.php. I think it may work properly now. please check and let me know
Thank you and regards
please reactivate your login credentials again for checking the issue.
Thank you again and regards
Hello Marc Raoul de Villiers,
Sorry for the inconvenience. I have checked that, there are many plugins installed on your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking and also update the package again, you may also switch the theme to another for checking. please check and let me know then.
Thank you and regards
Hello Marc Raoul de Villiers,
Hope you are well. And sorry for the inconvenience. please share the related page URL. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Glad to hear that it’s working.
However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.
Have a good day!
Thank you and regards
Hello S J,
The message will also show for the shortcodes too as I image attached here,
please adjust your link template design, I hope it will work fine then.
Thank you
Hello S J,
When the download limit is reached, there should display a message/warning for the related packages. The feature has been built for showing such messages like this. If you want a customized design, there should need a a customized request. I hope you have understood.
Thank you again and regards
Hello Philippe Bonneau,
Sorry for some inconvenience to you. I hope if it is working in android it should work on iPhone devices too. Although I am not an iPhone user, I can only check this in the chrome toggle device toolbar, I hope you have understood.
Thank you and regards too
Hello S J,
Hope you are well. After the download limit is reached there should this message display as I image attached,
can you please elaborate more on how redirecting is causing an issue? please let me know
Thank you and regards
Hello Jason,
Glad to hear that, part of your issues has been resolved. However, for the rest, we are checking the issue and already forwarded it to our related developers.
Thank you again and regards
Hello Jason,
Please check now. I have adjusted the email download link for the form-lock email. I have adjusted the email template from your active-theme > download-manager > download-page-clean.php file. please check and let me know
Thank you again and regards
Hello Jason,
I have already forwarded your scrolling issue to our team developers, we shall check the issue and update it thereby in the next release. I hope you have understood.
Thank you again and regards
please check now, The single download link is working properly. I have tested it here,
https://downloads.ats-global.com/download/wpdm-test-2/
I have adjusted some settings from Downloads > Settings > Basic > File Download. please check and let me know
Thank you and regards
Hello Jason,
For scrolling individual files, we are checking the issue, and for individual file downloads, it is working properly from my testing site. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Hello Jason,
I think the download of the package is working properly. Now, please let me know, Has the problem is appearing with the zip download button? or you can also elaborate on what adjustments you need. please check.
Thank you and regards