Nayeem Riddhi

Glad to hear that. if you need further any help with anything else, then please don’t hesitate to open a new topic.

Thank you again and regards

Hello wonderjellybean,

I have checked your issue. The registration is working properly from your site. if the issue does not appear frequently, I think this could be a cache or session cache issue. You can also able to exclude the registration page from cache from your cache plugin settings. please check.

Thank you again and regards

Hello Lynda Caroline,

Ok, glad to hear if it is working properly from your end. Now, please let me know if Has the problem been resolved on your site? please let me know.

Kind regards

Hello Eric Johnson,

I have tested our testing API credentials from dropbox, it is working properly from your site. Though it is causing some issues with your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you again and regards

Hello JLB Works,

I have again forwarded the issue. Thanks for your appreciation and patience.

Thank you again and regards

Hello Rita,

Hope you are well. For now, if you are taking significant customization or feature improvement, we are taking requests with custom upgrade services, please check it here,

Custom Upgrade Service

or, you want to add the feature for the next releases, you may give your requirements for forwarding to our developers, or you can also do it here,

Download Manager Pro Feature Request

I hope you have understood.

Thanks for your appreciation.

Regards

Hello Int Marine,

you can also use the old versions if your site can continue with the compatibility, you can download the old versions from here as I image attached, https://wordpress.org/plugins/download-manager/advanced/

please check.

Thank you again and regards

Hello wonderjellybean,

Hope you are well. And sorry for the inconvenience. It can be your site cache issue too. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Int Marine,

I have checked your mnt/ directory. I think it is residing in the root directory. According to the settings for now, it should in the public_html directory. I hope you have understood now. Please let me know

Thank you and regards

Hello Eric Johnson,

Hope you are well. The personal dropbox API credentials are working properly from our testing site. I think for credentials it is your permission issue as I image attached,

please check again and let me know

Thank you and regards

Hello NWRDC Website,

We are checking the issue and already forwarded your issue to our related team developers. Thanks for your patience.

Thank you again and regards

Hello Int Marine,

I am trying to login via FileZilla with your above credentials, here also needs Hostname, please check my attached image,

I hope you have understood now. please check and let me know

Thank you again and regards

Hello Lynda Caroline,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue?

Thank you and regards

Hello Int Marine,

Can you please provide the hostname too for checking the issue? please let me know

Thank you again and regards

Hello Int Marine,

Can you please let me know, where the /mnt directory is residing now? please let me know

Thank you and regards

Hello Elske Kortsmit,

For without an active plan for a certain user, it will show like this. But, after purchasing a plan, it will show the details. I hope you have understood now.

Thank you again and regards

Hello Elske Kortsmit,

After successfully purchasing a plan, the page will show your active plan as I image attached,

and please set the shortcode contained page, from your settings, Membership > Settings > General Settings > Pages as I image attached,

I hope you have understood now. please check and let me know

Thank you and regards

Glad to hear that it’s working.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Have a good day!

Thank you and regards

Hello Int Marine,

Can you please share your login site URL too? hearing back from you

Thank you again and regards

Hello Elske Kortsmit,

For changing the currency sign to another, you can check this option as I image attached from Downloads > Settings > Premium Package > Payment > Currency Configuration

please check and let me know

Thank you and regards

Hello Elske Kortsmit,

Hope you are well. Can you please share the related page URL and which shortcode you are using on that page? you can also elaborate on your requirements too. please check and let me know

Thank you and regards

Hello Int Marine,

Hope you are well. And sorry for the inconvenience. if possible, can you please, give your temporary wp-admin login details in a private reply for checking the issue.

Thank you and regards

Hello Antonio Inglese,

I hope it will soon release the next version with the fix. I have already forwarded your issue. Thanks for your patience and appreciation.

Thank you again and regards

Hello Cioka Creativa,

The feature is working properly from my side with your provided URL. Can you please try one more time after clearing your browser, website, and CDN caches? I hope then, it will work properly from your side too. please check and let me know

Thank you again and regards

Hello Maggie Gaston,

Sorry for the inconvenience. I have checked that, there are many plugins installed on your site. I think it may have a conflict between your plugins or theme. can you please enable/disable other plugins for checking, you may also switch the theme to another for checking. please check and let me know then.

Thank you and regards